Vans Help @VansHelp
This is the Customer Service page for Vans US/Canada. If you are looking for the brand page, you can find us at @Vans vans.com Joined May 2011-
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@VansHelp I did end up finding some at your Redlands, CA store!! Great service there too!!
I wrote @VansHelp a thankyou letter for their great customer service and they sent me a thank you letter in return with stickers
Woah! Can you DM us where you bought the shoes and the best email address for you?
heyyy! Can you DM us where you bought the shoes and your email address please?
we are now following you. You should be able to send it over now :)
@justdanieIa Oh no! Call our service line at 855-909-8267 and they can sort this out right away and get you the correct shoes!
@porsoylamuerte We do have a warranty we would love to help please DM us where you purchased the shoes from and a good email contact
@LaLobaDelRio I do not see a current restock date. Keep checking back or call your local Vans store for more sizes!
@_NESS83_ That is up to each store discretion as they may allow an exchange of same item or merchandise credit.
@PaulShanahan23 Hit up our help crew in the UK and they can take a look vans.co.uk/help/contact-u…
@Afroguese @VANS_66 Please DM us your order number and I can take a look and see whats going on!
@hiitstomjanuary Oh no! That should not be happening. Please DM us where you purchased them and we can try and help!
@jbdj2002 Oh no! Please DM us where you purchased the shoes.
@ItsMeFrazer We can help! Please DM us where you purchased the shoes.
@laurenjane_c Did you order from Vans.com? Please DM us your order number and we can take a look.
@d_rivera2012 I have now sent that to your email listed on the order.
@d_rivera2012 What is the order number? Ill email you a new one.
@d_rivera2012 Yes you can. Please bring the invoice that came in the box with you when going to the store.
@d_rivera2012 You can also take to a local Vans retail store and exchange there as well.
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