Victorian Ombudsman @VicOmbudsman
We promote fairness, integrity & respect for human rights. We hold the Victorian public sector accountable to the people. To make a complaint, visit our website ombudsman.vic.gov.au Victoria, Australia Joined January 2014-
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Today marks a new chapter at the VO, as Marlo Baragwanath assumes the role of Victorian Ombudsman. Commencing her ten year term, Marlo becomes the 6th Ombudsman in Victoria's history. With a wealth of experience and a commitment to integrity, we welcome Marlo to her new role 🤝
Deborah Glass OBE has tabled her final report as the Victorian Ombudsman today. In Reflections on 10 years Ms Glass reflects on a decade of work; the highlights and the challenges. 🕵Read the report at tinyurl.com/5f94xb7z
🏁 Rev up your rights! Just like a race controller ensures every pit stop is conducted in a fair and safe manner, the VO oversees government agencies to ensure they service you fairly. 🛠️ If your pitstop with a government agency doesn't run smoothly let us know! 1800 806 314
🏠Our latest report, Social housing complaint handling – progress report, revealed some of the eye opening challenges faced by public housing residents across Victoria. To read the report in full, visit tinyurl.com/4y335w7e
PROGRESS REPORT Of the 17 Recommendations reported on in todays Social housing complaint handling – progress report, only 2 have been implemented, 7 are currently in progress and 8 have not been started. 🔎View the full status of our recommendations at tinyurl.com/4y335w7e
🏘Nearly two years ago the Ombudsman tabled an extensive report into Victoria’s social housing complaint system. Today the Social housing complaint handling – progress report was tabled. 🗞Media Release - tinyurl.com/mxucdzye 🕵Report - tinyurl.com/4y335w7e
Happy International Women's Day! 🎉 Our commitment to gender equality goes beyond statistics – it's about creating a workplace where women thrive and have equal opportunities to succeed. Here's to breaking barriers and building a more inclusive future! 💪🏼
🔍 Delve into the critical findings of our latest report on healthcare provision for Aboriginal people in Victorian prisons. For a more comprehensive understanding, access the full report at tinyurl.com/yrfwyfxx
📷 REPORT SNAPSHOT On 7 November 2022, the Ombudsman began an ‘own motion’ investigation into healthcare provision for Aboriginal people in Victorian prisons. 👉To view a snapshot of our investigation, visit tinyurl.com/2nwkb4mj
Our investigation into healthcare provision for Aboriginal people in Victorian prisons has been tabled today in Parliament. 📰Full media release - tinyurl.com/3a88vsu5 🔎Report - tinyurl.com/yrfwyfxx
🌈 Celebrating inclusivity! Our recent investigation, prompted by the Rainbow Local Government Team, led to positive changes in some local councils across Victoria, ensuring access to facilities for all. Together, we're advancing the rights of trans and non-binary individuals.
📚✏️ As universities and TAFEs gear up for the new year, remember we're here to help! 🏫✨ If you're a student with any complaints about your educational institution, don't hesitate to reach out. To find out how we can assist, visit tinyurl.com/2s3w7nw8
🚗 ON THIS DAY IN 2019, we tabled our VicRoads Complaints investigation. VicRoads was receptive to our observations and worked with Ombudsman officers to achieve improved practices. All recommendations made by the Ombudsman were accepted by VicRoads🤝 🔎tinyurl.com/y9yxa239
🩷Looking for love this Valentine's Day? 👼🏹Let the Victorian Ombudsman be your matchmaker for fairness. Armed with Cupid's arrow, we have accountability within the public sector firmly in our sights! 📞1800 806 314 🖥️ombudsman.vic.gov.au/complaints/
🏈 Have a complaint about a public agency or organisation? The Victorian Ombudsman ensure everyone plays by the rules and nobody gets sidelined. 🔎Discover how we ensure fairness and accountability for all at ombudsman.vic.gov.au #Ombudsman #FairPlay #JusticeForAll
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🌟🎥 Our journey through East Gippsland was a whirlwind of connection and collaboration! From insightful interviews with local media to engaging discussions with community leaders, our time in East Gippsland was truly inspiring. #RegionalRoadshow #CommunityEngagement
🌟 Our East Gippsland journey was a blast! From interviews with ABC Regional Mornings to meetings with local agencies, we're grateful for the insights and connections. Huge thanks to @egsc for hosting us and elaborating on regional issues! 🚗#RegionalRoadshow
🎙️ Missed our Ombudsman's insightful chat yesterday on ABC Regional Statewide Mornings? Don't worry! You can now catch the full interview at youtube.com/watch?v=Ihot7F… 📺✨ Dive deeper into the conversation and stay informed about the issues affecting our regional communities.
David Limbrick MP �.. @_davidlimbrick
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2K Followers 123 Following FCA is the peak body for financial counsellors in Australia. Financial counsellors, who work in non-profit organisations, help people in financial difficulty.Let's stand #UnitedAgainstCorruption! Join the @NACCgovau, @VicOmbudsman and IBAC for a special International Anti-corruption Day #webinar on Thursday, 7 December. #IACD2023 Register now. ibac.vic.gov.au/united-against…
‘It is vital that bodies that act to provide for accountability in our public institutions work collaboratively and cohesively.’ Read the Governor’s speech at a reception for the 50th Anniversary of @VicOmbudsman governor.vic.gov.au/all-speeches/r… #GovernorVic
Thank you to all who tuned-in last night for our In Conversation event with @VicOmbudsman , Deborah Glass. If you missed it, or would like to revisit the content, a full recording is now available. Check it out: zurl.co/p6Yg
Thank you to our Victorian Law Week sponsors @LSBC_Victoria, @VicLegalAid, @VicOmbudsman, and @justice_vic whose support makes #VicLawWeek2023 possible. zurl.co/GgEw
@VicOmbudsman Great work 👏 … my particular local council is failing to enforce parking restrictions for visitors to our streets while forcing ratepayers to buy permits … they play word games and dismiss our concerns, and our councillor is useless, would love to have some help
Thank you to our #VicLawWeek2023 sponsors, @LSBC_Victoria , @VicLegalAid , @VicOmbudsman, and @justice_vic . Your contribution helps to bring Victorian Law Week to life to make learning about the law easy for all Victorians. viclawweek.org.au/about/sponsors…
We're calling on public sector employees to #speakup to stop improper influence. Help spread the word. ibac.vic.gov.au/media-releases…
We love being able to provide a fun and exciting experience at VAGO. Our graduate induction started with a tour in front of the State Library and around the magical laneways of Melbourne.
Join us ‘In conversation’ with outgoing IBAC Commissioner Robert Redlich AM KC and Melbourne journalist and lawyer Jon Faine AM. Lunchtime Zoom webinar on International Anti-Corruption Day (Friday, 9 December 1-2pm). Register - ibac.vic.gov.au/Events/event/i…
Last week, VAGO participated in a joint lunchtime conversation hour webinar with @ibacVic and @VicOmbudsman on why integrity matters.
🚙 Our Regional Roadshow to Warrnambool commenced when our team met with agencies spanning western Victoria. A quick history of our office was followed by some lessons in managing complex behaviour as a tool to strengthen relationships with the community🤝 #ComplaintHandling
As always one of the most interesting and informative reads. The general public benefits, but I recommend ANYONE working in government read these reports and learn from them.
📣MEDIA RELEASE Our fourth ever Recommendations Report has now been tabled. Read the full media release at bit.ly/3fqh6aP #Recommendations #Report #Integrity
@VicOmbudsman Deborah Glass speaking on a panel about how Local Councils treat residents facing hardship #FCVicConference2022
Thank you @VicOmbudsman for your clear description of a failing system, and insightful recommendations to improve decision making in community housing. @IMelbCL urges the @VicGovAu to accept these changes to improve the lives of people living in social housing. @DannyPearsonMP
🔎Investigation into complaint handling in the Victorian social housing sector Our investigation has just been tabled in parliament and is now available to be viewed at bit.ly/3bYl88F
FCVic welcomes an announcement from @ShaunLeaneMP introducing legislation into Parliament to ensure councils implement fairer financial hardship policies. Read more: fcvic.org.au/blog/news/coun… @imciara @WEstjusticeCLC @ThrivingCP @DenisNelthorpe @VicOmbudsman @consumer_action
How can the #PublicSector demonstrate impartiality? Read our Frank and Fair article recap or watch our highlight video featuring Deborah Glass OBE (@VicOmbudsman), @adamfennessy and facilitator Marlo Baragwanath (@ibacVic). More: vic.ipaa.org.au/latest-news/20… ow.ly/BGTq50Jt64H
Thanks to @IPAAVic, @VicOmbudsman Deborah Glass & @ibacVic CEO Marlo Baragwanath for excellent discussion on #impartiality and #trust in #PublicSector, esp during election year. See links to recent VPSC guidelines on impartiality: lnkd.in/d_CQXDNk lnkd.in/dnfGc7nd
Today's Frank and Fair: Staying Impartial in the #PublicSector webinar was a huge success thanks to the expert insights given by Deborah Glass OBE (@VicOmbudsman), @adamfennessy (Victorian Public Sector Commission) and Marlo Baragwanath (@ibacVic). Thanks to all who attended!
Today's Frank and Fair: Staying Impartial in the #PublicSector webinar was a huge success thanks to the expert insights given by Deborah Glass OBE (@VicOmbudsman), @adamfennessy (Victorian Public Sector Commission) and Marlo Baragwanath (@ibacVic). Thanks to all who attended!