Xceltrait @Xceltrait
A #ServiceNow Partner that develops robust solutions and processes that help organizations accomplish their goals better, faster and smarter. xceltrait.com Dallas, TX Joined February 2013-
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These ten strategies to boost #CustomerLoyalty will help your company re-engage customers and set the foundation for continued growth. #Infographic #CustomerService #CustomerSupport #CustomerFeedback #CustomerExpectation #CustomerSatisfaction #DigitalTransformation #Technology
In today's interconnected world, customers expect more from #FinancialInstitutions: more transparency, more #Security, more services, and more #Personalization! Connect to know how @ServiceNow does that - bit.ly/2Zj43jo. #FSO #ServiceNow #FinancialServices #CSM #CX
Let’s comprehend the profound implications and operational enhancements offered by the comprehensive suite of @ServiceNow #FSO #Insurance applications - bit.ly/3THxKVw. #ServiceNowFSO #DigitalTransformation #FinancialServices #FinTech #FinServ #Technology #Automation
This #Infographic highlights the essential aspects of excellent #CustomerService in the digital age and provides helpful tips and tricks for any #Business. Source @provide_support #CSM #CustomerExperience #CX #CustomerSupport #CustomerFeedback #CustomerLoyalty #SocialMedia
Learn how to deliver a better #CustomerExperience throughout the entire #CustomerLifecycle! (#Infographic) Via @IntelePeer > RT @SapoursTech #CustomerService #CustomerInteraction #CustomerSupport #CustomerSatisfaction #CustomerFeedback #SelfService #Innovation #CustomerNeeds
Step up your financial game with @Xceltrait and @ServiceNow #FSO! Our innovative solutions can help increase your savings by up to 30% and reduce manual tasks by 70%. Discover the power of seamless #FinanceManagement at - bit.ly/3VlNR8I. #ServiceNow #FinancialServices
Discover the 9 key #CustomerService challenges and their #Solutions with this #Infographic! By @Trupp4global #CSM #CX #CXM #CustomerExperience #CustomerSupport #CustomerSatisfaction #CustomerExpectation #CustomerJourney #CustomerFeedback #CustomerEngagement #Automation
Gen Zers are the most digitally savvy, with high expectations and a low tolerance for poor customer experiences. Discover the 4 ways to tailor the #CustomerExperience for #GenZ - bit.ly/3O8Z8sq. Article source @cmswire #CustomerService #CustomerExpectation #CX #CSM
Did you know that traditional #ClaimsProcessing can take up to 21 days? But with @ServiceNow, you can reduce your claims processing time by up to 80% and deliver a seamless experience to your customers. Visit our website for more: bit.ly/2Zj43jo. #FSO #InsuranceClaims
How is #AI Shaping the Future of #CustomerService? Refer to this #Infographic by @kustomer to know! #ArtificialIntelligence #CustomerServiceManagement #CSM #CustomerExperience #CustomerRelationship #CustomerSatisfaction #CustomerFeedback #DigitalTransformation #Technology
Let us explore the myriad benefits of engaging a #ServiceNow partner, shedding light on how it maximizes the platform’s potential, accelerates value, and ensures seamless implementation - bit.ly/4bB0fdS. #DigitalTransformation #FinTech #CustomerExperience #FSO
#CustomerService is considered one of the significant factors in the #Business because it ensures #CustomerSatisfaction and encourages them to buy more. Via @SalesBabu #Infographic #CustomerExperience #CX #CustomerLoyalty #CustomerRetention #CustomerSupport #CustomerFeedback
Adapting the @ServiceNow investments to changing needs is key to maximizing the impact of the investment. But you should NOT build your own #ServiceNow maintenance and support team. Know why - bit.ly/3AwOQc3. #ServiceNowSupport #TeamManagement #Technology #Automation
#Infographic - 10 tactics for increasing your customer lifetime value and loyalty! By @neilpatel #CustomerValue #CustomerLoyalty #CustomerService #CSM #CustomerFeedback #CustomerExperience #CX #CustomerNeeds #CustomerExpectation #CustomerEngagement #CustomerSatisfaction
For #Insurance businesses, meeting Millennials and Gen Z expectations for online policy management and quick services is crucial. Find how @ServiceNow FSO can help do that - bit.ly/3VlNR8I. #Chatbots #SelfService #ServiceNowFSO #FinancialServices #CustomerExperience
Interested to know what are the four pillars of #CustomerService? Then you must check out this #Infographic! By @DaleCarnegie > Via @MattNorman #CSM #CustomerExperience #CX #CustomerExpectation #CustomerCentric #CustomerSatisfaction #CustomerLoyalty #Innovation #Technology
With the help of this #Article, explore the advantages of incorporating #FinTech solutions, which are transforming clients’ financial dealings - bit.ly/3ONuCEa. #ServiceNowFSO #FinancialServices #FinTech #DigitalTransformation #CustomerExperience #Innovation
What happens when customers receive good #CustomerService, and why is it important? Via @SellerPlex #Infographic #CSM #CustomerSatisfaction #CustomerExperience #CX #CustomerFeedback #BusinessStrategy #CustomerEngagement #CustomerReview #CustomerLoyalty #CustomerExpectation
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25K Followers 481 Following highly over-rated person | reluctant midwesterner | founder | chro | #hr | #culture | only human beings can make work meaningful | well, money can too | he/himRT @Xceltrait: Know in detail about the types of #CustomerService, from this #Infographic via @FutureOfCEC! #CSM #CXM #CustomerNeeds #SocialMedia #SelfService #CustomerEngagement #CustomerRelationships #CustomerExperience #CX #Ecommerce #Automation #Tech… pic.x.com/ysam8xh3rp
Top 8 Use Cases of #RPA in Retail bit.ly/3rmFP30 Via @ingliguori #DigitalTransformation #100DaysOfCode #MachineLearning #BigData #martech #Analytics #IoT #ArtificialIntelligence #AI #DataScience #DEVCommunity #IIoT #IoTPL #RetailTech
E-commerce can be a great way for a small business to reach a wider audience. The main benefits of e-commerce include the following #Infograpahics @shiprocket #Ecommerce #commerce #business #customerexperience #Tech #innovation
Take a trip down the CX/EX lane with Mark Smith and @cmswire as we usher in a new era of #customerexperience and find ways to combat staff shortages with resources to improve productivity amongst employees. #employeeexperience #CX Read more: spr.ly/6011zsOmz
Whatever your customers are buying from you may meet their expectations. However, that’s not always why the customer buys from you in the first place. It’s all about the customer experience. forbes.com/sites/shephyke… #customerloyalty #customerservice #customerexperience
#infographic Benefits of collecting customer data in sales and marketing. #salesdata #salestech #marketing #business #salestips #business #bsales #martech #salestechnology #salesenablement #marketing #salesstrategy #businessstrategist #data #saleskickoff #salestools
Bad vibes in your corporation are extremely hard to get rid of. Sometimes you need to completely tear down the walls of the company to get the stench out.
Is Your Customer Experience Data-Driven? Great. Now How Good Is Your Data? cmswire.com/digital-experi… #CX #CustomerExperience
"They rebel against business-as-usual and never let 'the way things are' get in the way of 'the way things could be.'" f-st.co/SaU6TuX
What It Means To REALLY Know Your Customer -- REALLY Know Your Customer Podcast Episode 1 with Betsy Westhafer and Tony Bodoh Listen on your favorite podcast app or watch here bit.ly/2QiYEB6 #business #customersuccess
Safe-haven yen hits one-month low as Omicron concerns ease reut.rs/3134bVi
A powerful storm hits western Japan with record snowfall, disrupting flights, train travel and leaving hundreds without power trib.al/TEjo2C8
My Top 5 #CX Trends In 2022 @Forbes ow.ly/7QCb50H6x1M
Customer experience is simply the act of making people's lives easier and better.
RT @Xceltrait #Infographic: Did you know how much it costs to retain a customer? CC: @BlakeMichelleM @kateleggett @DonFluckinger @GiantEagle #CX #CustomerService #Customer #NewCustomer #ExistingCustomer #DidYouKnow
The impact of 5G will be significant in all sectors. However, there are sectors where the potential expressed by 5G will be enormous with incomparable advantages compared to the standards we are used to. Microblog & social design by @antgrasso #5G #DigitalTransformation
McKinsey research found that 52 percent of #retail activities could be automated, at least partially. In the face of this, retailers need to adjust their operating model to become future-ready ➡️ mck.co/3n2ubbx
Join us on Wednesday 11/17 at 11am (EDT) to learn about MongoDB’s document model and how to spin up your first database.
Customer narcissism, revenge, incivility, and brand hate. These are realities for customer experience leaders, too. Learn more in the blog. #cx #customers #revenge #customerexperience practical-cx.com/post/customers…
Data management 💻 Decisioning 💡 Design 🎨 Distribution 👐 Measurement 📏 These 5 key areas can power your company's end-to-end personalization approach. Discover more here: mck.co/3jOUP5M