XUMM Support @XummSupport
Please use in-app support in XUMM. Open XUMM, use the lower center button (square with rounded corners) and select XUMM Support, or tap View more xApps first. xumm.app Amersfoort, The Netherlands Joined July 2020-
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Mini post-mortem about the recent Xaman (@XummWallet) 2.8.0 iOS crash bug for new installs. While working on a bigger 3.0.0 release, we realized we had to release a new version of our XRP Ledger / Xahau wallet before we could finish all changes. The AMM amendment was about to go…
🚨 Regarding the Xaman @XummWallet iOS crash bug with the 2.8 update for for new installations: If you are on Android: all fine. If you are on iOS: - If you did a fresh Xaman 2.8.0 install & it crashes: remove the app, reinstall it (which will be 2.8.1) - If you already had…
New in Xaman (formerly Xumm) 2.6 is the concept of network switching. In the upper right corner of the Xaman home screen you'll find the network you're currently on, and by tapping it you can easily switch between networks. (Demo clip in the next Tweet)
The past two hours, the Xumm "Account Worth" xApp has been unavailable. We just fixed this, and added the cause of this issue to our monitoring systems. The "Account Worth" xApp is working again. Sorry! 🤗
Warning 🚨 There is scam XUMM App extension for Chrome on Google web store. DO NOT install it! What you can do is report it for abuse. XUMM/Xaman is mobile wallet only and there is no such thing as browser extension.
REAL vs FAKE. Stay vigilant!
Due to the insolvency of Stably's liquidity provider, we've temporarily removed their third-party On/Off-ramp xApp from Xumm. We're closely monitoring the situation and prioritizing your security. For more details, see Stably's statement: support.stably.io/en/articles/80…
Tweeting always help 🥳 Amendments for v1.10.0 and 1.11.0 are safe to vote on now. Keep a fresh eye on 1.12.0 amendments until more nodes are updated. Right now ~200 nodes would be left out in the cold if one of them passed..
Tweeting always help 🥳 Amendments for v1.10.0 and 1.11.0 are safe to vote on now. Keep a fresh eye on 1.12.0 amendments until more nodes are updated. Right now ~200 nodes would be left out in the cold if one of them passed.. https://t.co/OTGe9pewPx
We have resolved an issue with DEX Trade not functioning on older devices, which caused a blank screen to appear upon opening without any error. This problem should now be fixed.
Spent some more hours training AI on our @XummWallet support Q&A's, tickets + help center docs. Verdict (like previou times): It can’t imitate our customer-centric mindset. Using it = providing mediocre service. And we're not in the business of mediocre.
🚨 We're seeing an uptick in the amount of scams PRETENDING to be Xumm Support, NFT minting support, etc. They e.g. tell Xumm is outdated or ask you visit some website to update/upgrade/fix it/get help. Their sites or fake support DM will ask for secrets. DO NOT SHARE THEM!
🚨 Scammers are at it again. Lots of them. REMINDER: XUMM SUPPORT CAN ONLY BE TRUSTED IN-APP! Don't trust social media support. Don't trust webforms. Never share your secret. NEVER!!!
Be honest #XRPCommunity. Did you know there is a @XummSupport xApp built into @XummWallet to ask questions and report issues? That and using only the official communication channels keeps you safe support.xumm.app/hc/en-us/artic… Please RT
Support is back. Downtime was less than two hours. New tickets work 👌🏼✅ Existing, recent tickets are visible so you + our support team can follow up👌🏼✅ Opening the Xumm support xApp, looking for older tickets? They will be available within a few hours to days. Migration 😉
Support is back. Downtime was less than two hours. New tickets work 👌🏼✅ Existing, recent tickets are visible so you + our support team can follow up👌🏼✅ Opening the Xumm support xApp, looking for older tickets? They will be available within a few hours to days. Migration 😉
Our in-app Xumm support xApp will be offline for maintenance in ~two hours. We're expecting to be back just a few hours later. If you have low priority questions in the mean time: please hold that thought (please don't resort to social media support: lots of scammers!)
Resolved, sorry for the inconvenience. We're ready to take your questions in our In-App "Xumm Support" xApp again, and our help center is back at support.xumm.app :)
Resolved, sorry for the inconvenience. We're ready to take your questions in our In-App "Xumm Support" xApp again, and our help center is back at support.xumm.app :)
WietseWind (🪝🛠 .. @WietseWind
95K Followers 3K Following Building on the XRP ledger. ♥ Wife, kids, 🦜 & programming (TS, nodejs, Linux ..) - BDFL at @XRPLLabs - XRP ledger tools development 🎉 @XummSupport/@XummWallet
Xaman (formerly Xumm).. @XummWallet
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Xaman (formerly Xumm).. @XummWallet
98K Followers 24 Following Xaman (formerly Xumm): the #1 self-custody wallet for the XRP Ledger. By @XRPLLabs For support, please use the in-app Support xApp. https://t.co/s2Uv0e4bqg
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XRPL Labs 🪝 @XRPLLabs
87K Followers 13 Following We build software for the XRP ledger: XUMM (https://t.co/OvPj0NTqIv). Official channels: @XummWallet, @XummSupport - by @WietseWind & team https://t.co/tSv0zrWREa / https://t.co/lmq3EEUHs5Mini post-mortem about the recent Xaman (@XummWallet) 2.8.0 iOS crash bug for new installs. While working on a bigger 3.0.0 release, we realized we had to release a new version of our XRP Ledger / Xahau wallet before we could finish all changes. The AMM amendment was about to go…
@XummSupport @XummWallet x.com/wietsewind/sta…
Apology letters being written as we speak 😇
I'm EXTREMELY excited for this feature!! #Xahau
Yey! REMIT countdown on Xahau is about to start :D I’m really excited for this feature docs.xahau.network/technical/prot…
@XummWallet @XummSupport Thank you. I did as you wrote. helped solve the problem. Thank you 🫡🤝
@XRPulseNow Can please try to uninstall Xaman and reinstall it and see if it works? Otherwise please send @XummSupport DM message.
@Tom_Kuster @XummWallet @XummSupport Tom, problem solved. This issue was my mistake. I thought I could explore the app prior to setting up an account. Note, set up an account and you’ll be able to explore the app with no issues. Thank you Team Xaman and Tom for your assistance and patients.
@kryptozajiro We have seen several reports of users having trouble starting Xaman after the update. We are working on a fix. Give us a couple of hours if you can't use the support xApp, please send @XummSupport a DM.
@tensornerdo @RippleXDev @XummSupport Wonderful to see this tech & our tools being used for something new! Thank you for building!
@XummWallet @XamanApp @WietseWind @XummSupport It worked, it just took longer, I just left it in that window longer and it worked, thanks for that
@Visitor_Eleven @EversSupport1 @XahauExplorer @XahauNetwork @XahauCommunity @Evernode_Helps @XahauServices @WietseWind @XummWallet @XamanApp @XamanSupport From the linked accounts in your list: XRPLLabs/Xumm/Xaman: @XamanApp @XummWallet @XummSupport Xahau: @XahauNetwork @XahauCommunity (Community managed) Evernode has only 1: @EvernodeXRPL XrplServices/XahauServices: @XrplServices @XahauServices Bithomp/XahauExplorer:…
@XYZ_33_Q1_k @XamanApp @WietseWind @XummSupport If you encounter this screen during to update process the upgrade has not frozen. It just means that the database migration is still ongoing. Please keep the Xaman app open until the migration has completed. If you are unsure about it please contact @XummSupport by DM.
New in Xaman (formerly Xumm) 2.6 is the concept of network switching. In the upper right corner of the Xaman home screen you'll find the network you're currently on, and by tapping it you can easily switch between networks. (Demo clip in the next Tweet)
@XummSupport It was fixed back to normal. Thank you.😊
@XummSupport Appreciate the diligence and the updates.
Hi @XummSupport your website doesn’t show the api documentation. When I click the link it says page not found.
@XummSupport @XummWallet updated and the phone today works good now.
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