Awesome Support @_AwesomeSupport

The Best Support and Helpdesk Plugin for WordPress, bar none. getawesomesupport.com Toronto, Canada Joined November 2014

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Awesome Support @_AwesomeSupport

3 years ago

As with most things in Awesome Support, there are multiple ways to achieve the same result. So when it comes to assigning agents to a ticket, you probably wouldn't be surprised to learn that there are many ways to do that as well. postly.app/nkx

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Awesome Support @_AwesomeSupport

3 years ago

On this day, motorists are encouraged to stop using their fuel-consuming vehicles for at least a day. Use Awesome Support for the best best help desk experience getawesomesupport.com

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Awesome Support @_AwesomeSupport

3 years ago

On this day, please yourself with something tasty, for example, a soft, fresh cupcake - a must.

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Awesome Support @_AwesomeSupport

7 years ago

FYI - WP 5.0 update - 'The date for 5.0 release is under consideration, given it’s not plausible for it to be the on 27th. More to follow.' From here: make.wordpress.org/core/2018/11/2…

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Awesome Support @_AwesomeSupport

7 years ago

PSA: If you're using the DIVI theme, you should probably look into updating - they just released a set of security fixes.

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Awesome Support @_AwesomeSupport

7 years ago

Huh. Looks like @github was down for a bit and lost a couple of our PRs. Never experienced that before.

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Awesome Support @_AwesomeSupport

7 years ago

Maybe this will drive domain registration costs down...$8.03 for a .com domain with privacy options enabled. That's close to, if not exactly the wholesale cost of a domain. blog.cloudflare.com/cloudflare-reg…

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Awesome Support @_AwesomeSupport

7 years ago

The renewal email open tracking idea mentioned late in the video is a good one.

Freemius @freemius

7 years ago

The renewal email open tracking idea mentioned late in the video is a good one.

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Awesome Support @_AwesomeSupport

7 years ago

Google's latest update to Chrome has some potential negative privacy related side effects...mashable.com/article/google…

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Awesome Support @_AwesomeSupport

7 years ago

Working on a new portal to consolidate all our developer focused resources in one place. Preview of the simple design, available materials and what's coming soon there: developer.getawesomesupport.com

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Awesome Support @_AwesomeSupport

7 years ago

The Duplicator Plugin has a critical vulnerability that has been patched so please make sure you update if you're using for your site or your client's site(s). Best to make sure the migration files are removed when migration is complete. Full story here: wordfence.com/blog/2018/09/d…

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Awesome Support @_AwesomeSupport

7 years ago

The Zerobscrm folks just hit a nice milestone with 1000+ users on WordPress.org. This is a hard thing to do especially in line-of-business apps such as CRM and helpdesks. Congratulations!

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Awesome Support @_AwesomeSupport

7 years ago

Cool technology - creepy and terrifying when its taken to the extremes? (A houseplant as a microphone and a camera? ): The new science of seeing around corners. quantamagazine.org/the-new-scienc…

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Awesome Support @_AwesomeSupport

7 years ago

Integrate Awesome Support with Twilio and Zapier to send SMS alerts in most countries: getawesomesupport.com/send-sms-ticke…

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Awesome Support @_AwesomeSupport

7 years ago

A major update to a tiny module - V3 of Private Notes for Awesome Support is now available. getawesomesupport.com/private-notes-…

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Awesome Support @_AwesomeSupport

7 years ago

cPanel is being acquired - by the same fund that acquired plesk last year: wptavern.com/oakley-capital…

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Awesome Support @_AwesomeSupport

7 years ago

Now this is cool! A tiny venture fund focused on WordPress: wpbeginner.com/news/announcin…

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Awesome Support @_AwesomeSupport

7 years ago

If you updated to the latest version of MAILGUN's plugin check to make sure your emails are being sent. It turns out you have to go to their settings screen and click SAVE to force the REGION to be written to the database. Otherwise emails will not be sent.

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Awesome Support @_AwesomeSupport

7 years ago

The wp-cli team has been busy... make.wordpress.org/cli/2018/08/08…

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Awesome Support @_AwesomeSupport

7 years ago

The folks at @ThemeIsle created an extensive overview video of the Awesome Support plugin. It covers more material than the average video review - the video is a full 15 minutes long! Thanks @ThemeIsle!