Chris Heffner @_ChrisHeffner
Customer Technical Support Team Lead at Wiley. Previously support at Pearson Education. Avid gamer, both video and tabletop. Lebanon, IN Joined October 2021-
Tweets23
-
Followers1
-
Following13
-
Likes5
Just finished the Einstein GPT Quest Trailmix #trailmixitup trailhead.salesforce.com/users/teamtrai…
“I think a lot of people in our community may not always get that feeling of joy, that feeling of support.” As #PrideMonth winds down, Kristen lets us in on how her family, friends, and found family made the most important moments in her life even more memorable. Listen here.
Just earned the Responsible Creation of Artificial Intelligence badge on @trailhead and you should too! trailhead.salesforce.com/content/learn/…
Just earned the Artificial Intelligence for Customer Service badge on @trailhead and you should too! trailhead.salesforce.com/content/learn/…
Just earned the Filter-Based Predictions with Einstein Prediction Builder badge on @trailhead and you should too! trailhead.salesforce.com/content/learn/…
Just earned the Einstein Bots Basics badge on @trailhead and you should too! trailhead.salesforce.com/content/learn/…
Just earned the Artificial Intelligence for Business badge on @trailhead and you should too! trailhead.salesforce.com/content/learn/…
Just earned the Einstein GPT: Quick Look badge on @trailhead and you should too! trailhead.salesforce.com/content/learn/…
Superbadge down. Now to find my next challenge on Trailhead Just earned the Lightning Experience Reports & Dashboards Specialist badge on @trailhead and you should too! trailhead.salesforce.com/content/learn/…
Well, that one was quick. But unlocked the project for the super badge now. Just earned the Quick Start: Lightning App Builder badge on @trailhead and you should too! trailhead.salesforce.com/content/learn/…
Just earned the Create Reports and Dashboards for Sales and Marketing Managers badge on @trailhead and you should too! trailhead.salesforce.com/content/learn/…
Just earned the Reports & Dashboards for Lightning Experience badge on @trailhead and you should too! trailhead.salesforce.com/content/learn/…
Another course down in the project management learning path. I earned a new badge while skilling up on @pluralsight app.pluralsight.com/achievements/s…
With work pushing SixSigma certification, I'm working on the Project Management path on Pluralsight. I earned a new badge while skilling up on @pluralsight app.pluralsight.com/achievements/s…
Establishing a baseline of my knowledge before working on Six Sigma training. My Lean Six Sigma (Yellow Belt) IQ is 130—that’s better than 37% of my peers! What's your #PluralsightIQ? app.pluralsight.com/score/redir/4b…
Good to see when your place of work makes a list like this.
Teaching can be scary, especially with some of the challenges today (Covid anybody). But, the Wicked Instructor’s Handbook is full of tips on tackling the toughest challenges in higher education today. read.uberflip.com/i/1394912-wick…
One thing I am grateful for is Wiley has a corporate account for LinkedIN Learning. While I know that the certificates there aren't replacement for industry standards, it's great for starting to learn or brushing up on skills.

Mission Control @MissionCntrlPM
7K Followers 8K Following Mission Control is a Project Management / Professional Services Automation Solution built natively on the Salesforce Platform #MissionControlPM
Salesforce Admins @SalesforceAdmns
65K Followers 1K Following We share good stuff, no fluff content for #AwesomeAdmins, showcasing how humans with agents drive customer success together.
Trailhead @trailhead
88K Followers 2K Following Learn in-demand skills to move your company and career forward. Download Trailhead GO for iOS and Android at: https://t.co/HUN6lQvyNU
Scott Helmers @VisProcess
564 Followers 73 Following Visio enthusiast, author, teacher, developer and MVP. Co-inventor of TaskMap: process mapping for the rest of us. Avid cyclist; occasional amateur actor/singer.
OpenAI @OpenAI
4.3M Followers 3 Following OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. We’re hiring: https://t.co/dJGr6Lg202
Matt Ferrell @UndecidedMF
5K Followers 86 Following Undecided with @mattferrell is a Youtube channel exploring how technology impacts our lives. https://t.co/TduaoJArHj
Salesforce @salesforce
585K Followers 131K Following We're the #1 AI CRM—where humans with agents drive customer success together with AI, data, and Customer 360 apps on one platform. Tweet @AskSalesforce for help
VitalSource® @vitalsource
2K Followers 315 Following VitalSource is the leading #edtech solutions provider helping partners create and distribute affordable, accessible, & impactful learning experiences worldwide.
Pluralsight @pluralsight
237K Followers 2K Following Hi there! We're here to give you and your tech teams the skills and insights to thrive. For support/product/billing questions: https://t.co/yP28sOArSC
Wiley Tech @WileyTech
6K Followers 1K Following We offer technology-related learning solutions for every point of your career, helping you lead a better professional life.
Wiley Chemistry @Wiley_Chemistry
46K Followers 2K Following We publish chemistry research and books. We’ll help you build your career, get published and connect you with the latest articles.
EdSurge HigherEd @HigherEdSurge
21K Followers 13K Following News, community and tools for innovators rethinking how #highered can meet the needs of modern learners. Sign up for our newsletter: https://t.co/y0jMVs1RQ4
For Dummies @ForDummies
24K Followers 5K Following Official Dummies Twitter Page. We're your go-to resource to easily learn about, well, anything. Visit https://t.co/o22qAjT3HM for tips, articles, and more.