Due to the recent ice storm in Ontario and Quebec, we are experiencing high call volumes resulting in longer than normal wait times. If you need to make a claim, please use Online Services or call our Claims Centre at 1-877-682-5246 or 1-877-594-2667 in Quebec.

@_Cooperators can u explain why you increased my house insurance $200/month & then when I go to cancel, you tell me there’s a $300 cancellation fee? I want someone to reach out immediately and rectify this moving into a house 1000sqft larger & your competitors are $200 cheaper

@_Cooperators There should be a walk-in option because this is not funny anymore. How can I be on the phone for almost 3 hours, and I still can't get through? If your call center is ineffective, then please, there should be an email channel