Customer Success Collective @_cscollective
We’re a global collective of customer advocates. You’re in the right place to learn, share, develop, network, and scale with your CS comrades. linktr.ee/cs_collective Joined April 2021-
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Only 30.5% of CS teams have enablement. Yet 70.7% of CSMs are juggling 10+ accounts. What gives? The State of #CustomerSuccess 2025 Report breaks it down: eu1.hubs.ly/H0lkyH-0 Data. Benchmarks. Clarity. Brought to you in partnership with @GainsightHQ
London, you have until this Friday to save £300 🚨 Join us on June 24 & 25, for Customer Success Summit, where CS leaders from Oracle, Coursera, Gett, and more will share cutting-edge insights and strategies to drive real impact. eu1.hubs.ly/H0jCKWk0 #CustomerSuccess
🚨 Final call. 🚨 Help shape the State of Customer Success 2025 + Customer Success Salary Report 2025. Your insights = better benchmarks, stronger strategy, clearer industry direction. Last chance to have your say. 👇 eu1.hubs.ly/H0jxB_w0 #CustomerSuccess #SaaS
Grab your membership before the next customer churns. Not because it's dramatic. Because it's real. You’ll get the templates to act faster, the certifications to sharpen your instincts, and the live workshops that turn warning signs into wins. eu1.hubs.ly/H0jpnvj0
That’s not a stat. That’s your raise waiting in a login screen. Whether you’re new to customer success, managing a team, or leading the function, there’s a certification designed to match your goals. eu1.hubs.ly/H0jb39C0
Stop reinventing the customer success wheel. Get the resources, the mentorship, and the network you need to fine-tune your customer success game. Join Pro today: eu1.hubs.ly/H0h_-6N0
78% of customers are willing to engage with AI agents. Is your org ready to ride the wave? Join our free live session with Kustomer on May 13, The Power Couple: AI + Humans for Smarter Customer Service. Sign up: eu1.hubs.ly/H0hYHck0
What do Oracle, Coursera, Gett, and Bazaarvoice have in common? They're all at Customer Success Summit London on June 24 & 25. Check out the speaker lineup👇 before grabbing a brochure for more info. eu1.hubs.ly/H0hQZ1R0
Your paycheck should match the impact you’re making. Pro+ membership gives you the tools to sharpen your skills, prove your value, and open doors to bigger opportunities. Start making it happen: eu1.hubs.ly/H0hHJjR0
Amsterdam, you have until this Friday to save €300 🚨 Join us on May 13 & 14, for Customer Success Summit, where CS leaders from Microsoft, Qualtrics, LinkedIn, Culture Amp, and more will share cutting-edge insights and strategies to drive real impact. eu1.hubs.ly/H0hxlPr0
Heads up, London 🇬🇧 We’re bringing Customer Success Summit to your city, and if you’re ready to supercharge your CS career, connect with industry leaders, and unlock the best strategies for growth, this is the one event you can't afford to miss. eu1.hubs.ly/H0hqYYr0
Your customers don’t care about NPS. They care about results. Faster onboarding, real support, and a team that listens. Customer Success Certified: Core gives you the blueprint to drive retention with strategies that work. Learn more ⬇️ eu1.hubs.ly/H0h7GWk0 #CustomerSuccess
Join Deborah Knight, CS & Experience Consultant and Founder at Kaptive CX, for a live, interactive session packed with strategies you can apply the same day. 📅 Date: March 4, 2025 📍 Virtual, live training ⏳ Limited seats left eu1.hubs.ly/H0gZjdX0
It’s becoming increasingly important to align AM, sales, and CS teams - but how to break down these silos? 'Winning together: Smarter account strategies for sales & CS,’ March 11 with Totango and Upland Altify will teach you how. Sign up: eu1.hubs.ly/H0gVzjj0
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614 Followers 430 Following Versatile Professional/Person. See my Portfolio Pinned. Send DM. No-IFB| I follow Value. All Platforms @debs_always
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