AnswerDash @answerdash
Right answers, right place, right time. Predictive Q&A (powered by #AI) is the next generation of web #selfservice, #customerservice, & #customersatisfaction. answerdash.com Seattle, WA Joined June 2013-
Tweets6K
-
Followers1K
-
Following64
-
Likes3K
Evolution of new technologies giving good #customerexperience. The customer wants more work at a faster speed. Involving new technologies is very much important for having a good impact on the #business and over customers. buff.ly/2zjSd7S
#Ecommerce is great! No doubt about it, but when it comes to #customerexperience, e-commerce often lags behind. The good thing is - this can be fixed! buff.ly/2rvzId1
Don’t just count on plain regular blogging practice. Fill in the gaps in your content with hot #trending topics & easily increase #sales conversions in the end. buff.ly/2xRHMrw
Understanding your customers is an essential part of enhancing the way of measuring #customersuccess. Although other methods of interaction get more attention, the tried and true #customerexperience survey can get you the information you need most. buff.ly/2R0xwGi
Acclaimed #business author & the Chief Digital Evangelist of @salesforce @ValaAfshar shares his credible views on the evolving trend of #customerservice sector in the Fourth Industrial Revolution. buff.ly/2HKJthC
“Success Relies Upon Customer Trust,” says @jeanniecw of Experience Investigators - a @360Connect company. Let’s learn about some major errors we should avoid in #customerservices from the #CX guru Jeannie Walters. buff.ly/2ZGas2s
What to do when too many people come to your site & too many leave as well? Provide good #customerservice & retain as many visitors as you like. buff.ly/2pRl0fz
Website #selfservice is the future of #customerservice: integrate it on your site, get a higher ticket deflection ratio & be the Dickens of #CX industry. buff.ly/2Ay1DyC
The smallest things matter not only in life but also in #business - especially for #customerservice. Learn the importance of small from #CX guru Shep Hyken. buff.ly/2DGibbl
Are you aware of the futuristic possibilities of #AI-powered cognitive customer service? Get a glimpse of the power of AI for sales conversion & #CX. buff.ly/2CumF3g
According to @Gartner_inc, 89% of companies compete based predominantly on customer experience, yet many companies are simply getting it wrong by overcomplicating the customer journey. buff.ly/2TXrhTA
AnswerDash’s AI-powered predictive Q&A allows you to anticipate customers’ pain points and answer any questions that they may have directly at their point of need. buff.ly/37h9HSK
In this insightful blog, we will learn how we can deploy an #AI-powered #selfservice platform to radically improvise #customerexperience across the board. buff.ly/33KzqAD
So if you are meeting the needs of your customers across all channels, where and when they are, communicating with personalization, then you should be aware that digital channels are not only for responding and solving issues that customers face. buff.ly/2S7k9WX
The era of making your #customer wait is gone! Deploy the fast-paced #AI-powered #selfservice platform & take your #CX to the new level of excellence! buff.ly/2BdEOQQ
An #omnichannel strategy is incomplete without the existence of a #mobile app. Learn how it can increase sales conversions with a mobile omnichannel strategy. buff.ly/2xXGHi1
#Communication has changed with #smartphones and digital #technology. This thing mainly revolutionized the way people think about the digital world for more effective and user-friendly services. buff.ly/2RMnsB6
If there’s one thing most #customerservice experts agree these days it’s that the future lies with more personal, empathetic service. The future of customer service will be more automation through #ArtificialIntelligence. buff.ly/2J4UhVS
Understanding your customers is an essential part of enhancing the way of measuring #customersuccess. buff.ly/2R0xwGi
In this new context, customer expectations are higher than ever. Particularly when it comes to their experience on #eCommerce sites, users have no patience for any kind of friction or poor user experience (UX). buff.ly/2Pd3Lke

Evan Kirstel #B2B #Te... @EvanKirstel
374K Followers 312K Following TV host, Podcaster, Tech influencer, content creator, Industry Expert w/600K followers, focus on #Enterprise 💻 #Cloud ☁️#5G 📡#AI 🤖#Telecom ☎️ 🔑 #Cybersec
Jenesaski @JenesaskijA2Yi
35 Followers 2K Following The story to finally, don’t remember who first obscure eyes
Vwedorm @Vwedorm34326
23 Followers 1K Following
Maritza Zemlak @MaritzaZem40109
75 Followers 4K Following
Enrico Friesen @EFriesen34363
85 Followers 3K Following
Melba Briggs @BriggsMelb39874
3 Followers 172 Following Recruiting webshell engineers to penetrate websites, with a monthly salary of up to $100,000. If interested, please contact https://t.co/Iy4jMWOvn5
Ovliemki @Ovliemki480166
40 Followers 2K Following
Soasher @SoasherE7uN9
28 Followers 993 Following
Mitosis Marketing Hub... @mitosismar10606
173 Followers 2K Following Writer and Digital Marketer https://t.co/8LMoUyjvRK
JDRY @JDRyman459
32 Followers 299 Following
AskAnswerEarn @AskAnswerEarn
242 Followers 4K Following Ask. Answer. Earn. | The Web3 Q&A hub for crypto minds! 🚀 Join the revolution! #Crypto #Blockchain #DeFi Official Account: @Shiraverse
RyanKKH @HhrRyan929
4 Followers 105 Following
Hoffman Building Tech... @HoffmanBTechn
186 Followers 499 Following Smart resource conservation through controls technology
NEC Labs America @NECLabsAmerica
922 Followers 4K Following @NEC Labs America delivers high-impact #technology #research. Located in Princeton, NJ & San Jose, CA. #AI #MachineLearning #DataScience #OpticalNetworking
Lisa Bell @LisaBell354243
0 Followers 600 Following
Smethee @Smethee236119
43 Followers 1K Following
Smeelesh @smeelesh48492
42 Followers 1K Following
cloudpeers @cloudpeers
257 Followers 4K Following intelligent, real-time services across connected peers
pre1926smiley it's ti... @pre1926smiley
409 Followers 4K Following It cost nothing to take the time to smile; a smile, "An" universal symbol for positivity and happiness, was born at the dawn of time. ---#18743YearsOfSmiley
predikat @predikatcanada
11 Followers 139 Following Our predictiive analytics software brings acceleration, predictability, and optimization to your team, and your platforms. Ensure peak performance with Predikat
Maraim Alnefaie, PhD @Maraim6
903 Followers 739 Following Assoc. Prof. | IT & Cybersecurity | AI & HCI, Usable Security Expert 🔍 14+ Years in Teaching, Research, & Innovation 🎓 Dalhousie University Alumni
Larry Kim @larrykim
690K Followers 536K Following CEO @CustomersAI, Founder @WordStream; Acquired by USA Today for $150M - Columnist @Inc, @Medium. Popularized Unicorns in Marketing. Engineering @uWaterloo.
DUALUC @Dualuc
220 Followers 334 Following
Managing Offsite @RemoteWorkNow
1K Followers 3K Following All about working remotely and remote work. Telecommuting. Work from home. Virtual work. Just Published: Managing Remote Staff https://t.co/Gb0JDmwv9L…
adeyemi.tayo @TheAdeyemitayo
70 Followers 196 Following https://t.co/TRFPL9TdEz In Computer Science, Cyber Evangelist Data Scientist knowledge seeker Belief And Believe Save And Safe Person
Qustomar @Qustomar
9 Followers 31 Following Qustomar is an intelligent cloud-based omni-channel customer success platform for agile teams.
Scott de Rozic @rozic
756 Followers 802 Following Geek entrepreneur and learner of things. Nonstop play with my work, Eden, kids and life 🙏🏻
Brad Cleveland @bradcleveland
5K Followers 3K Following Author and consultant. Brad helps clients maximize return on customer relationships. Former Pres./CEO of ICMI. Current focus-help executives reshape services.
Stacy Sherman ~ #Doin... @stacysherman
2K Followers 1K Following Keynote Speaker ‣Advisor ‣Thought Leader | Helping Companies Boost Revenue & Loyalty by Doing Customer eXperience Right™ | 🏆Award-winning Podcast Host
VesuvITas @VesuvITas
668 Followers 3K Following We LISTEN, LEAD, and DESIGN optimized Customer Experiences. * CX * Contact Center * Unified Communications * Cloud * Security * Analytics *
richiedrew @Hemplycure
7 Followers 84 Following
Johanna Sinkkonen @nanna_s
2K Followers 2K Following #leadership, #strategy, #customerexperience. Always drive change.
Botosynthesis® - Let... @botosynthesis
10K Followers 9K Following #Follow me for cool stuff related to #AI #Chatbots #RPA #Machinelearning. We build #Chatbots and #AI based automated solutions which make peoples lives simpler.
Gladly @gladly
4K Followers 3K Following Reinventing customer experience to put people at the 💚 of it.
Brett Arrington @brett_arrington
1K Followers 2K Following Customer experience designer, speaker, consultant and fanatic. Helping companies in North, Central and South America love customers like I do!
Hassan I. Osman, MBBS... @HIsmailOsman
921 Followers 3K Following Interested in Infrequently neuropsychiatric disorders. Author of Alice in Wonderland Syndrome: Based on a true story. Working on 2nd edition.
Sahil Verma @Sahil1V
592 Followers 1K Following PhD student @uwcse. Robustness and Interpretability. Currently at @MSFTResearch. Former intern at @amazon, @itsArthurAI. Undergrad @IITKanpur
Sudhir Nayak @sudhircn
224 Followers 1K Following Heterogeneous Catalysis, CO2 utilzation, Reforming, Environmental Catalysis, Energy Efficient catalysts, Nature Lover, Traveller
Christie Buonpane @clbuonpane
3K Followers 5K Following Pediatric Surgeon Scientist @UofLDeptSurg @NortonChildrens by way of @OUPedSurg & @GeisingerSurgEd ~ passion for surg ed and #aWorldWithoutNEC (she/her)
Julia Huprich, PhD @juliahuprich
1K Followers 3K Following First-gen college grad. Champion for lifelong learning. Learning scientist. Content curator. Former librarian. Occasional professor.
Avaamo.ai @AvaamoHQ
4K Followers 2K Following Avaamo specializes in creating intelligent #conversationalAI interfaces to solve specific, high impact problems in enterprise business.
TBrigham @TBrigham
512 Followers 1K Following Wondering how long this will last… (#medlibs if interested- I’m mostly on Discord now with the same name.) Tweets are my own.
Dr. Janée Burkhalter @drjbtweets
751 Followers 4K Following Professor. Scholar. Marketer. Artist. DEI Advocate. Live Tweeting TV shows (#mkt343). #FAMUForever #GSUPanthers. Views are my own. (she/her)
claudiaalick @claudiaalick
3K Followers 4K Following they/their/she/her. Intersectional Inclusion Expert, Disabled. Producing Justice. Poet. https://t.co/jD3BpHhWb4
Bryann B. DeBeer PhD @BryannDeBeer
1K Followers 4K Following Clin Psychologist, director, PI, suicide prevention & PTSD researcher, @nyuniversity & umd alum, views are my own, she/her/hers.
Dan Raasch @dan_raasch
275 Followers 515 Following Experienced Contact Center Engineer. Skills include CCaaS, Customer Experience, AWS and Speech Analytics
Annabel Blake @annabelblake
689 Followers 1K Following They/Them 🌱 AI PhD Candidate @Usyd 📚Principal AI design research @canva 🚀 kidslit author 📖Ex: @google Creative Lab & @owi_aus shadow Olympic freeski team
Shep Hyken @Hyken
106K Followers 13K Following Customer Service and Experience Expert | Keynote Speaker | NYT Bestselling Author | Shep helps companies deliver AMAZING customer service experiences!
jukebox slot, cos(pi-... @scanbelieve1
48 Followers 100 Following Sometimes I feel like my mind is an alien, born on the planets Music and Synesthesia, where there is nothing but color, time, words, pictures and sound...
Cust Contact Central @Cust_Contact
2K Followers 1K Following Brought to you by Aggregage and CCNG. Insights your #cctr peers are reading. The best #custserv content from the widest variety of industry thought leaders.
Julien Rio, CCXP 🚀 @Marketing_JR
19K Followers 8K Following #CCXP, #marketing expert, #keynotespeaker, #author, #CX evangelist & #entrepreneur. AVP Marketing @ @RingCentral | French & English
Brad Cleveland @bradcleveland
5K Followers 3K Following Author and consultant. Brad helps clients maximize return on customer relationships. Former Pres./CEO of ICMI. Current focus-help executives reshape services.
Stacy Sherman ~ #Doin... @stacysherman
2K Followers 1K Following Keynote Speaker ‣Advisor ‣Thought Leader | Helping Companies Boost Revenue & Loyalty by Doing Customer eXperience Right™ | 🏆Award-winning Podcast Host
Futurama Fan Club @FuturamaFandom
33K Followers 25K Following 🚀 Planet Express crew member by day, Twitter captain by night. Delivering laughs, trivia, and all things #Futurama. Join us for an intergalactic ride! 🛸
Johanna Sinkkonen @nanna_s
2K Followers 2K Following #leadership, #strategy, #customerexperience. Always drive change.
CMOAustralia @CMOAustralia
7K Followers 446 Following CMO focuses on addressing the unique leadership and technology challenges chief marketers face as they align their insights with those of the business.
Dan Raasch @dan_raasch
275 Followers 515 Following Experienced Contact Center Engineer. Skills include CCaaS, Customer Experience, AWS and Speech Analytics
Jeannie Walters @jeanniecw
13K Followers 7K Following #CX CEO @ExpInv | TEDx speaker | CCXP: Certified Customer Experience Professional | Trainer, consultant, podcaster. 20+ yrs in customer experience strategy.
Google Arts&Culture @googlearts
168K Followers 2K Following For the Culturally Curious. #GoogleartsCulture
Freshdesk 🙌 @freshdesk
21K Followers 3K Following Customer Happiness, Refreshingly Easy. If you're looking for help, please tweet to @AskFreshdesk. Product of @FreshworksInc.
Professrly Wobbrock �... @wobbrockjo
4K Followers 738 Following #HCI Prof @UW_iSchool @uwcse @uwdub @UW. Chair @uwmhcid. Fndr @uwcreate. @sigchi Acad; ACM Fellow. PhD @cmuhcii. BS/MS @stanford. Fndr @answerdash. #UX #a11y ✝️
ISG @ISG_News
5K Followers 2K Following A global AI-centered technology research and advisory firm. (Nasdaq: III)
Blokt @bloktcrypto
6K Followers 454 Following Leading #blockchain, #crypto, #privacy, #Bitcoin, and #tech resource. News, guides, price analysis, security tips, and more.
Julia Sophie Lewis @juliaslewis
529 Followers 635 Following #CustomerService Blogger, Customer Service Advocate and Social Media Coordinator at Provide Support, LLC.
Adobe @Adobe
975K Followers 215 Following Creativity doesn’t just open doors. It opens worlds. Join us in celebrating #CreativityForAll. Need help? Reach out to @AdobeCare.
CustomerThink @customerthink
14K Followers 3 Following The global thought leader in customer-centric business management.
CX Update @CXupdate
6K Followers 5K Following Customer Experience Update: insights your peers are reading. We bring together the best content on #CX from the widest variety of industry thought leaders.
Mathew Patterson @mrpatto
3K Followers 2K Following Talking customer service @helpscout, tweeting #custserv, #cx, leadership, dad jokes. He/Him @[email protected] https://t.co/e4j1uF0Wj0
David Disney @dwdisney
279 Followers 203 Following Support delivery, service management; Focus on expectations, process, communication, continuous improvement, tools, best practice, standards, #custserv #custexp
Business 2 Community @B2Community
77K Followers 3K Following Delivering valuable insights on business and asset growth, for everyone from seasoned professionals to new entrepreneurs.
CustomerService Life @commbetterblog
4K Followers 3K Following This is a blog by @jennysuedempsey and @jtwatkin about serving ALL of the customers in our lives better.
CompTIA @CompTIA
69K Followers 1K Following We ❤️ #InformationTechnology & believe in advancing the global #tech workforce through #ITcertification We want to hear YOUR story! Send us a DM!
Shane Wall @ShaneWallCTO
27K Followers 9K Following @HP CTO & Global Head @HPLabs. Technology #futurist, passionate leader focused on #3dprinting, #cybersecurity, #drones, #travel, and @FriendsNational.
Gerry Lawlor @gerrylawlor7
571 Followers 351 Following CEO of Open5G. Revolutionizing how fiber broadband networks can be financed, built and deployed to serve entire communities.
Gainsight @GainsightHQ
13K Followers 1K Following The durable growth platform for customer success, product, community, and customer education teams.
Nick Mehta @nrmehta
33K Followers 7K Following CEO @gainsighthq #customersuccess; family, football, philosophy, physics, fashion, Tay-Tay, The Boss. "Do I dare disturb the universe?”
cxservice360 @service360blog
2K Followers 2K Following We're committed to promoting customer centricity. Connect with us on Instagram: @cxservice360 #CX #CustomerServiceLuis Botero @lfboteroc
2K Followers 843 Following Experto en servicio al cliente, consultor, escritor y conferencista. CEO de CSM Tecnología. Apasionado por el emprendimiento y los pequeños empresarios
Zendesk @Zendesk
104K Followers 2K Following Experience the power of exceptional service with #ZendeskAI. | 🔗: https://t.co/fZvAP0hBWs
Microsoft @Microsoft
14.0M Followers 2K Following We're on a mission to empower every person and every organization on the planet to achieve more. Support: @MicrosoftHelps
Earthquakes @NewEarthquake
937K Followers 11 Following World earthquakes magnitude 5.0+. Sources: USGS, GEOFON. Be prepared: https://t.co/fptknEQEZc #ad As an Amazon Associate I earn from qualifying purchases.
MarTech Series @MarTechSeries
14K Followers 4K Following MarTech Series covers the Marketing Technology (#MarTech) industry through editorial insights, trends & benchmarks.
Tamara McCleary @TamaraMcCleary
290K Followers 184K Following CEO @ThuliumCo | Exploring Human Purpose in an #AI-Driven World | Research Focus | #TechTrends #FutureofAI #AIResearch #AIEthics #EthicalAI | #AIInnovation #AGI
TechCrunch @TechCrunch
10.3M Followers 463 Following Technology news and analysis with a focus on founders and startup teams. Got a tip? https://t.co/J0WxnZxSRY
Capgemini @Capgemini
136K Followers 1K Following We are 350,000 team members dedicated to unlocking the value of technology for an inclusive and sustainable future. #GetTheFutureYouWant
Forbes @Forbes
20.8M Followers 5K Following Sign up now for Forbes' free daily newsletter for unmatched insights and exclusive reporting: https://t.co/LAKg7gIfDJ
Jeremy Watkin @jtwatkin
19K Followers 16K Following Bringing people and technology together to deliver AWESOME customer experiences. Director of #Custserv and #CX @NumberBarn. #running #flyfishing #CXQOTD #cctr
Wysh @WyshApp
467 Followers 843 Following Wysh is a multichannel messaging platform, leveraging AI and Blockchain to help enterprises engage with their customers. https://t.co/1MxoPajwOn
Bill Gates @BillGates
66.4M Followers 572 Following Sharing things I'm learning through my foundation work and other interests.
Colin Shaw @ColinShaw_CX
13K Followers 2K Following Influencer in Customer Experience 👏 Best-selling Author 📕 Podcast Host 🎙 FT award as Leading Consultancy 4 years 🏆 Official LinkedIn 'Top Voice' 📣
Bruce Temkin @btemkin
16K Followers 12 Following #HumanExperience Visionary/Speaker/Researcher & Head of @Qualtrics #XM Institute. Co-Founder of https://t.co/zhNG6W4Zrt. Views = my own.
Gartner @Gartner_inc
425K Followers 20 Following We deliver actionable, objective insights that drives smarter decisions and stronger performance. #GartnerNewsroom Community guidelines: https://t.co/YoE73lZcqR
Jeanne Bliss @JeanneBliss
23K Followers 10K Following Italian girl, speaker, experience pioneer and author, who coaches companies to earn the right to customer-driven growth. #AdmirableGrowth #CX #CCO #CX
Bill Quiseng @billquiseng
25K Followers 606 Following Award-winning #CustomerService expert, keynote speaker. Follow me for #custserv #custexp #cx https://t.co/9N4XMlceeQ https://t.co/ONsxerWbDu…