Barbara Koop @barbarakoop
Customer engagement, User Experience, applied psychology. Also cycling fanatic, music lover, interested in anything inspiring, funny or work related. theflowlab.nl Amsterdam Joined June 2009-
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#ns geeft bij onbruikbaar #retourticket na een aanrijding slechts de helft terug. #klantenservice zegt niets te kunnen doen. Grote #fail NS!
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Barbara Koop retweeted
Defining and measuring 'soft Kpis' to measure #UX success by @barbarakoop #UXstrat #sketchnotes
Barbara Koop retweeted
Good talk by @barbarakoop on aggregating measurable aspects of soft KPIs into Funda's higher level, standardized metric: "CHIF" #UXcampAMS17
Barbara Koop retweeted
We mogen weer terugkijken op een succesvolle bijeenkomst van de #UX mgt. kring. Mede dankzij de grote gastvrijheid vn @funda & @barbarakoop.
Barbara Koop retweeted
@barbarakoop presenteert op de @SEOshop Connect klant dag @webpower Smart Data Solutions
Barbara Koop retweeted
Op #ssc15 laat @barbarakoop verschillende aanpakken zien om triggers te maken online
Barbara Koop retweeted
#conversionoptimisation : put hot triggers in the path of motivated people #SCC15 @barbarakoop
Barbara Koop retweeted
Cialdini's overtuigingsprincipes werken het beste als je ze niet combineert. "Less persuasion is more" - @barbarakoop van @webpower #SCC15
Barbara Koop retweeted
Be sure to win the notorious #lastdfc prize 26/9 in Amsterdam as part of @barbarakoop's team buff.ly/1qv150H.
Looking forward! "happybandits: Great to see so many cool ppl coming to #lastfdfc @barbarakoop @lepraque and more designforconversion.org"
Barbara Koop retweeted
FINALLY. Some public myth-busting. Despite what you've been told, you aren't 'left-brained' or 'right-brained': ow.ly/qVfhB
[Dutch] De 4 geheimen van gelukkige mensen hetkanwel.net/2013/11/15/vie…
Different view on user stories: interactions.acm.org/archive/view/n…
Laatste dag om in te schrijven voor Masterclass van @theflowlab met keynote @arjanharing! Vraag naar LM korting! RT theflowlab.nl
LOL "@TheQuoteToday: Crazy Products that People actually paid for! bit.ly/1cOCgok - sp”
Barbara Koop retweeted
"Flat Design Won’t Hide Your Usability Sins" bit.ly/1cqBwpb (uxmatters.com)
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