your best customers hate themselves
not your product
but themselves
the woman buying her 7th skincare routine doesn’t believe it’ll work
she just can’t stop trying
the guy buying his 4th set of workout equipment isn’t optimistic about results
he’s addicted to the feeling…
customers lie to themselves about everything
but the biggest lie is why they don't buy
"it's too expensive"
- translation: i don't trust this will work
"i need to think about it"
- translation: i'm scared of being disappointed again
"my wife needs to approve it"
-…
here's what i've noticed after analyzing a ton of ecom brands:
the best performing ads never show happy customers
they show people in the exact moment before they buy
skincare ads that convert: woman staring at herself in the mirror at 6am
not woman glowing after 30 days of…
the brands making real money aren’t selling to their biggest fans
they’re selling to people who hate their current situation more than they love your product
this is what i mean
skincare brands aren’t selling to “beauty enthusiasts”
they’re selling to people who avoid cameras…
this is what top successful brands do to be better than you
they don’t sell better products
they sell to worse problems
the brands doing $50M+ aren’t winning because their supplements are more effective
they’re winning because they found customers with more desperate problems…
was scrolling through a brand's customer reviews last night and noticed something weird
every 5-star review mentioned the same random detail that wasn't even in the product description
it turns out people weren't buying what we thought they were buying
they were buying this…
most brands think they need more creatives
nah. you need better avatars.
i've seen brands pump out 50+ ad variations and wonder why nothing hits
then we dig into their customer research and find out they're talking to the wrong person entirely
a supplement brand can be…
watching brands A/B test everything except the one thing that actually matters
they'll test 47 different CTAs but never question if anyone actually wants their product
meanwhile their competitor is selling the same thing with terrible design but perfect timing
market timing >…
this will change how you think about creative fatigue:
your ads aren’t getting tired
your audience is getting smarter
most brands think creative fatigue means “people are bored of seeing this”
but what’s really happening is your audience is learning your patterns
after 3-4…
you're not testing ads
you're testing attention patterns
most brand owners think a "failed" ad means the product angle was wrong but MOST of creative failures happen in the first 0.8 seconds
here's what actually matters:
your opening frame needs to break their scroll rhythm…
Yo ecom brand owners, deleting this in 24 hours from now…
Learn to hack your consumer’s brain. No gatekeeping, no bs, no random X guru fluff.
ALL FREE, google doc link literally attached
stopped trying to make “scroll-stopping” content
started making “fuck, i need to send this to someone” content
there’s a difference
scroll-stopping: flashy transitions, random sounds, obvious hooks
send-worthy: hits so hard they screenshot it for their group chat
one gets…
you don't learn creatives by watching them
you learn by stealing the feeling they gave you
saw an ad yesterday that made me instantly want to buy a $300 pillow
didn't give a fuck about the pillow
but that feeling of "holy shit i need this right now"
that's what i'm stealing…
this is a long one... read up
brands try to solve problems their customers don't even know they have
here's what actually works
the highest converting ads don't introduce new problems
they reveal problems people were already feeling but couldn't articulate
example:
bad…
most avatar research is backwards
everyone asks "who is my customer"
but the million-dollar question is "when is my customer"
because your audience isn't one person
they're the same person in different emotional states
stressed mom at 11pm = different buying triggers than…
watched some ads today for “research”
noticed something weird
the ones that made me actually stop
scrolling all started with someone looking directly at the camera and saying something that felt like they were calling me out personally
not “hey everyone”
not “attention…
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