Cog Design @cog_design
We help arts organisations inspire their audiences cogdesign.com Greenwich, London Joined September 2009-
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And that ends an insightful couple of days at @ticketingprofs conference! Here’s a closing snap of @_NickKime and our lovely clients at @LighthousePoole #TPC2024
Ditch the AI chat bots says @samuelbiscoe! Opt instead for a ‘live chat’ function on your website, connecting you with your audiences and their queries instantly. It provides a more personalised customer service and reduces strain on busy box office phone lines. #TPC2024
Day 2 of @ticketingprofs Conference 🎟️ Thanks @spektrix for the lovely shoutout on our work with @sohotheatre. Using Spektrix preference tags we’re able to provide ticket purchasers with personalised event recommendations as they browse the What’s On listings.
Michele Alexander from @AudienceView gave us a gorgeous ramble into the world of how a creative mind untangles, restructures and visualises data. Who knew data strategies could be that fun! #TPC2024
Great insights into enhancing your audience’s experience through carefully tailored and thoughtful upsells - but can technology fully replace the human touch? 🤔 Thanks @captheatres, @TheatreRoyalNew and @pointOneEPOS #TPC2024
Great opening talk from our client @tpcolegate at @LighthousePoole, tackling the nuanced challenges of dynamic pricing in event ticketing. Some really interesting insights into the audience perception of pricing strategies and how we communicate the rational clearly to them.
Our colleague @_NickKime is attending @ticketingprofs conference today in Birmingham. He’s excited and ready for 2 full days on his favourite topic 🎟️ Say hello if you spot him 👋🏻
We send monthly Cultural Calendars on the first Friday each month. They have mini reviews and recommendations. Each is topped with a commissioned illustration. @martynamakes created this gorgeous image for January. Sign-up for future editions: cogdesign.com/about/cultural…
New on the Cog Journal, Digital Strategist Nazma shares her insights from working with clients on website analytics & making the switch to GA4. Here's 5 of her top tips to take your website reporting into 2024: cogdesign.com/journal/five-t…
I had a great day at @ukmcg #MuseTech23 on Friday. It made me hopeful about how we could have a more mindful and thoughtful internet without a crazed need to put everything online all of the time. I've written about it in the @cog_design journal here: cogdesign.com/journal/a-more…
Fascinating ideas in this talk from @ukglo thinking long term with data and how we share and maintain information, software and tools without relying on 4 big companies. #MuseTech23
Fascinating ideas in this talk from @ukglo thinking long term with data and how we share and maintain information, software and tools without relying on 4 big companies. #MuseTech23
Our Head of Technology @agw62 is at the @ukmcg conference today. Here he is catching up with ex-Cog team member and MCG committee member @bankes_ed #MuseTech23
MAKE CREATIVITY MATTER - Sign the Petition! chng.it/DkFJ8xwc via @UKChange
In the past 6 moths, we've launched sites for @lsqtheatre @Graeae @rxtheatre @Biennial @roalddahlmuseum @sohotheatre. Imagine how proud you would be to have project-managed those. Do just that as our new 'Website Delivery Manager'. Details: cogdesign.com/journal
"Turning a moment we never asked for into the opportunity of a lifetime" Thanks to @rossmccall75, our brilliant Breakfast Briefing speaker, talking us through the huge undertaking of renaming and rebranding an arts venue.
I saw 2 brilliantly crafted shows, upstairs @sohotheatre last night. @BenTarget's Lorenzo was hugely moving and tender (and he serves coffee on the way in). @liv_ello and @FrankieThomp1's Body Show is far from subtle but ever clever in all the right ways.
Today has been a developer discussion day. Our tech team have come together to talk platforms, protocols, access and efficiencies. We're off down the pub now but back to it at 9am.
Our brilliant Breakfast Briefing guest was @smithalistair, editor of @TheStage. It was great to hear about their journey from a solely print publication to today's sophisticated digital platform. All whilst being an independent voice in a cacophony of commercial shouting.
What would you ask the editor of The Stage?

Arts Marketing Associ... @amadigital
14K Followers 2K Following Supporting 4,300+ arts & heritage marketers with on-demand training, live sessions, resources & community. Join us: https://t.co/8SiiOlpvqs
Ben The Illustrator /... @BenIllustrator
41K Followers 3K Following Featured in Taschen's 'The Illustrator. The Best from around the World'
Arts Council England @ace_national
180K Followers 3K Following Your national development agency for creativity & culture Awarding @dcms & @TNLUK funds • #LetsCreate Got a question? https://t.co/eNdDKVht0f
Michael York - EMSM @MickNewint
285 Followers 418 Following EMSM (Ethical Media Sales & Marketing) are experts in media across: print, inserts, eNews and web. We help you reach ethical consumers.
Kate Mroczkowski @katemroczkowski
659 Followers 661 Following gig-goer, charity shop-shopper, double bassist, cellist, data geek, arts lover, Strategy Director at @supercooldesign and Trustee at @nbroadsides
Digital Culture Netwo... @ace_dcn
4K Followers 636 Following Here to develop the digital skills of the creative & culture sector. Part of @ace_national. Get in touch for free one-to-one digital marketing support & advice.
Michael Smith @Michael_Cog
343 Followers 191 Following Founding Director @Cog_Design. Collector of 'No Photography' signs via Instagram @No_Photography_Signs.
Phil Batty OBE @philipbatty
3K Followers 4K Following People, Place & Culture. @DietCokeGB drinker. Never knowingly under-branded. Views my own.
Darren Henley CBE @HENLEYDARREN
33K Followers 5K Following CEO Arts Council England. New book ‘The Arts Dividend: How investment in Culture Creates Happier Lives’ published 30th January 2025
Bernard Donoghue @bernarddonoghue
13K Followers 8K Following CEO @alva_uk; Chair @BristolOldVic; Chair @PHMMcr; Chair @NTloveslondon @southeastNT; former Chair & now Patron @liftfestival 🏳️🌈 EU OBE culture ambassador
One Further @OneFurther
936 Followers 333 Following Digital strategy, analytics and user research for the cultural sector and beyond. We help your visitors have a happier experience online so they love you more.
Robin Cantrill-Fenwic... @RobinComms
2K Followers 3K Following Earned income and audience dev for arts and culture orgs and visitor attractions. A borderline unhealthy love of Denmark.
Caspian Turner @caspianturner
779 Followers 2K Following Director & Digital Accessibility Specialist at Accessible by Design @access_designed. Formerly @substrakt, @tessnetwork, @southbankcentre, @glyndebourne. he/him
The Audience Agency @audienceagents
10K Followers 4K Following Account not active | We are a non-profit research and development organisation whose purpose is to help the cultural sector shape a vibrant, relevant offer.
The National Lottery ... @HeritageFundUK
51K Followers 3K Following We are the largest funder for the UK's heritage, awarding #NationalLottery & Government support. #HeritageFund
British Museum @britishmuseum
2.0M Followers 41K Following Book tickets at https://t.co/aG4T7YfZjR House rules: https://t.co/8arKPGlG0I
LIFT @LIFTfestival
23K Followers 5K Following Bringing global stories to London and transforming the city into a stage since 1981.
Royal Academy @royalacademy
429K Followers 3K Following The Royal Academy of Arts has championed art and artists since 1768.
Beki Smith @Bekijsmith
823 Followers 2K Following Director of Comms @theCBSO. Passionate about audiences, arts, culture, food, feminism and photography. @RCSTweets Alumni. Views all mine. (she/her)
Georgina Brooke @GeorginaBrooke
1K Followers 2K Following Content Strategist @OneFurther (w @ChrisUnitt) prev @NtlMuseumsScot @AshmoleanMuseum Interested in helping cultural orgs deliver great digital content to folk
Whirple @WhirpleJ6MA
27 Followers 850 Following
Marek M. @MarekM321
86 Followers 4K Following
Barry Strachan @graphicpicnic
2K Followers 5K Following Graphic Designer, Brand Builder, lover of all things typography and bourbon biscuit enthusiast. Creative Director at @altar_agency Opinions are my own.
Shin,Jae-Wook @Shinjoshua
221 Followers 2K Following Orthodox Christian, Joint-heirs of Christ, Union with Jesus Christ To endure to the end Praise Evangelist,
Lux Mundi @hspak4
71 Followers 32 Following
Timothy Colegate @tpcolegate
663 Followers 608 Following Director of Productions at Wolverhampton Grand Theatre. Full of big ideas. Views are obviously mine...
Roald Dahl Museum @roalddahlmuseum
19K Followers 1K Following Pull a power pose next to Matilda and measure yourself against the BFG! The home of Roald Dahl's archive and Writing Hut
Sarah Sansom @Sansomtweets
2K Followers 559 Following Coaching leaders, artists, partnerships and teams who want to change the world. From the personal to the universal 🌍 ⚡️ ❤️
Brian M Walsh @bmw1928
366 Followers 1K Following Previous Chair of Safeguarding Boards and Executive Director of People. Currently Chair of Camphill Village Trust, Chair of Quad Derby and lay member NHS.
Shonette @Shonette
7K Followers 2K Following Bristol & Bath bigger-upper at @VisitBristol @VisitBath - views my own | Mini Cheddars fan | Dresses like a kids TV presenter
Half Moon Theatre @HalfMoonTheatre
8K Followers 2K Following East London theatre venue producing and presenting great theatre for and with young people.
Lesley Goodburn @lgoodbu
6K Followers 7K Following Using @Sethsstory99 to improve end of life care & raise awareness of pancreatic cancer #sethslegacy Views are my own
Travelling Light @tl_theatre
4K Followers 1K Following Inspiring children's imaginations through theatre, since 1984. NOTE: We rarely post here, subscribe to our e-news+follow our Insta, FB & LinkedIn for updates.
Emma Romy-Jones @emma_romy_jones
285 Followers 708 Following Creative Communications - Quiet Dabbler of Other Knowledge Worlds - she/her - oddball explorer - #bekind
Santiago Alfaro @salfarorotondo
8K Followers 5K Following Sociólogo que navega entre la política cultural, la ciencia y el desarrollo / Sociologist who surfs among cultural policy, science and development
Laura Hughes @LauraMuseums
138 Followers 533 Following Museum Development Project Officer @MusDevEM | Art History / Italian graduate @uniofleicester | Volunteer with Leicester Arts & Museums. All views mine.
Claire Brown @Clairee_Brown
288 Followers 808 Following Working in Marketing & Digital | Keen Crossfitter 🏋️♀️ | Enthusiastic Golfer 🏌️♀️| Dog Mom 🐕
Wessex Museums @WessexMuseums
2K Followers 2K Following Regional #museum partnership supporting seven museums in #Dorset and #Wiltshire, dedicated to telling the story of #Wessex.
Linzi Tate Smith @LinziTate
550 Followers 575 Following Runner 🏃♀️ | Yogi 🧘♀️ | Into all things arty 🎶 Head of Marketing & Comms @theLBT Board member @theatreblahs | she/her Views expressed here are my own
Leeds Playhouse @LeedsPlayhouse
45K Followers 4K Following We are Leeds Playhouse: an artistic beacon for the North, one of the region’s largest producing theatres and a registered charity (255460). Tel: 0113 213 7700
Rachel Murphy @rachmurph_
352 Followers 881 Following Arts marketer and musician. Often tootin’ aboot with @SambaYaBamba & @GlasgowCCB. Great Scottish Run 2024 for @MNDScotland. She/her.
creativestoreuk @creativestoreuk
361 Followers 2K Following The Creative Store is your specialist recruitment agency. For all your Freelance, Contract & Permanent roles - working across Advertising, Digital, Design, Tech
Hilary Young (she/her... @DrHilaryYoung
1K Followers 2K Following Director of Partnerships @448Studio & Forumm ➡️HE Digital Strategies & Social Media | wild swimmer | cyclist 🚴♀️ 🏊🏻♀️
Amy Stanton-Hogg @theAmyStanton
473 Followers 778 Following Theatre, Culture and Music. Marketing. Creative. Photographer. Digital. Social media lover. Geek friendly. Telly/Film addict. Proud Mum.
Jack Silver @JackSilver
9K Followers 4K Following Award-winning 🎥🎭 writer & director. Pointless champion—Offie winner—Part Leprechaun 🍀Pirate ancestry 🏴☠️ #Neurodivergent 🧠 #LongCOVID. Obsessed with teal.
Timothy Hunt @timothyjphunt
799 Followers 108 Following
Enrico Laurenza @LaurenzaEnrico
76 Followers 1K Following
Lizzie Lomax @lizlomaxx
1K Followers 991 Following 🦡 Illustrator, Designer, etc 🌱 Co-founder of @SeedMagazeen 🌲 Rewilding plz!
Tim Alexander @hi_timalexander
2K Followers 748 Following ✏️ Freelance vector illustrator, Brighton UK 🌍 Represented worldwide by @makingpictures 📚 Select clients: NY Times, The Guardian, Financial Times
Stephen @secretcraftsman
19 Followers 332 Following I build bespoke campervans - just here for the politics and news
Elizabeth Kanost @ekanost
387 Followers 430 Following Tweets about art & museums—writing & editing—mindfulness & yoga—books—Kansas news—the macabre. Tweets mine.
IHamson @IHamson
23 Followers 5K Following
Lyric Hammersmith The... @LyricHammer
65K Followers 3K Following Creating world class theatre from the heart of Hammersmith. This account is no longer monitored, for any questions please email [email protected]
Sara Lock @saralock104
297 Followers 671 Following Marketer and fan of pilates, travelling and all things creative. On a mission to be more active for health, happiness and general wellbeing.
Peter Ling @ptrling
1K Followers 1K Following Coffee drinker • Occasional swimmer/cyclist/runner • Views my own.
murat GÜNEYLİGİL @MGuneyligil
17 Followers 908 Following
hs @HafeezahSoni
323 Followers 2K Following e x p l o r e r | d e s i g n e r | c o l l a b o r a t o r | views expressed are my own | retweets not always an endorsement
Charlie Widdicombe @charlie_widd
315 Followers 962 Following London | Head of Commercial @pacesixfour 🏎️ | Writer | Musician
Ailish @AilishErskine
74 Followers 377 Following programming and comms coordinator @kingsheadthtr | not to brag but my best nyt crossword time is 22 seconds
carlydraws - at carly... @carlydraws
5K Followers 6K Following Carly A-F Illustrator & author. [email protected] Kidlit Agent: @AnnaOlswanger Newsletter, prints, social media & all links: https://t.co/Y3x0SS0UZF
Arts Marketing Associ... @amadigital
14K Followers 2K Following Supporting 4,300+ arts & heritage marketers with on-demand training, live sessions, resources & community. Join us: https://t.co/8SiiOlpvqs
Ben The Illustrator /... @BenIllustrator
41K Followers 3K Following Featured in Taschen's 'The Illustrator. The Best from around the World'
Arts Council England @ace_national
180K Followers 3K Following Your national development agency for creativity & culture Awarding @dcms & @TNLUK funds • #LetsCreate Got a question? https://t.co/eNdDKVht0f
Michael York - EMSM @MickNewint
285 Followers 418 Following EMSM (Ethical Media Sales & Marketing) are experts in media across: print, inserts, eNews and web. We help you reach ethical consumers.
Kate Mroczkowski @katemroczkowski
660 Followers 661 Following gig-goer, charity shop-shopper, double bassist, cellist, data geek, arts lover, Strategy Director at @supercooldesign and Trustee at @nbroadsides
English National Oper... @E_N_O
121K Followers 3K Following ENO is about opera without limits. Free tickets for Under 21s for every performance. Find out more about the #ENO2425 season at https://t.co/SJHw7Cn5Q8
Michael Smith @Michael_Cog
343 Followers 191 Following Founding Director @Cog_Design. Collector of 'No Photography' signs via Instagram @No_Photography_Signs.
Darren Henley CBE @HENLEYDARREN
33K Followers 5K Following CEO Arts Council England. New book ‘The Arts Dividend: How investment in Culture Creates Happier Lives’ published 30th January 2025
Bernard Donoghue @bernarddonoghue
13K Followers 8K Following CEO @alva_uk; Chair @BristolOldVic; Chair @PHMMcr; Chair @NTloveslondon @southeastNT; former Chair & now Patron @liftfestival 🏳️🌈 EU OBE culture ambassador
Robin Cantrill-Fenwic... @RobinComms
2K Followers 3K Following Earned income and audience dev for arts and culture orgs and visitor attractions. A borderline unhealthy love of Denmark.
Caspian Turner @caspianturner
779 Followers 2K Following Director & Digital Accessibility Specialist at Accessible by Design @access_designed. Formerly @substrakt, @tessnetwork, @southbankcentre, @glyndebourne. he/him
The Audience Agency @audienceagents
10K Followers 4K Following Account not active | We are a non-profit research and development organisation whose purpose is to help the cultural sector shape a vibrant, relevant offer.
The National Lottery ... @HeritageFundUK
51K Followers 3K Following We are the largest funder for the UK's heritage, awarding #NationalLottery & Government support. #HeritageFund
British Museum @britishmuseum
2.0M Followers 41K Following Book tickets at https://t.co/aG4T7YfZjR House rules: https://t.co/8arKPGlG0I
LIFT @LIFTfestival
23K Followers 5K Following Bringing global stories to London and transforming the city into a stage since 1981.
Royal Academy @royalacademy
429K Followers 3K Following The Royal Academy of Arts has championed art and artists since 1768.
David Byrne @mrdavebyrne
11K Followers 487 Following Playwright. Artistic Director & CEO @royalcourt.
Ruth Jones @Ruth_Jones_
730 Followers 861 Following Marketing @HOME_mcr, Board Member for the ace @Long_Division_, seamstress on the weekends
Lucy Ní Choisdealbha... @LucyNiC_
235 Followers 637 Following Gaeilgeoir & Fidil player from Dun Laoghaire 🎻🚢 IRC PhD Candidate at KBS @UL 📚Head of Marketing @ticketsolvers 🎫 She/Her #OwnViews
✨Rachel Marriner @our_rachel
1K Followers 3K Following #Yorkshire #PR, Head of Comms @LeedsPlayhouse, proud board member of @wrongsemble #LUFC. Views are my own. Don’t make a noise, make a difference
Leeds Playhouse @LeedsPlayhouse
45K Followers 4K Following We are Leeds Playhouse: an artistic beacon for the North, one of the region’s largest producing theatres and a registered charity (255460). Tel: 0113 213 7700
Amy Stanton-Hogg @theAmyStanton
473 Followers 778 Following Theatre, Culture and Music. Marketing. Creative. Photographer. Digital. Social media lover. Geek friendly. Telly/Film addict. Proud Mum.
Holly Conneely @HollyConn
420 Followers 723 Following Known for telling long stories so Twitter probably isn't the best platform.
Alan Lane @slunglowalan
15K Followers 800 Following Side kick to Davidbaby & Bolt the Dog, Co-Chair Slung Low, Creative Director at the Royal Edinburgh Military Tattoo
@sohoplace @sohoplacelondon
4K Followers 81 Following The first new build West End theatre in 50 years. 🌟 Every Brilliant Thing 🌟 The Spy Who Came In From The Cold 🌟 The Unfair Advantage
Stuart Murphy @stuartmurphy100
12K Followers 1K Following Moved to Blue Sky @stuartmurphy.bsky.social
Petra van den Houten @BusyBetsy
696 Followers 1K Following Director of Development, Marketing & Communications @biennial. All views my own. Best found on IG. She/Her
spencer rust @spencerrust
590 Followers 1K Following visitor experience training manager @ltmuseum • audience-obsessed arts, culture & heritage specialist • he/him • 📸 credit @olispencerphoto • my views
The Stoller Hall @StollerHall
3K Followers 2K Following Live music. Up close. See what's on: https://t.co/SwfdrpjgOA Conference & Venue Hire: https://t.co/KrWRiL0wQx
Sarah Robertson @SarahR_Brizzle
1K Followers 2K Following Communications and Special Projects Director @bristol_beacon, lover of Suede, Scouser. #CloreFellow17 Proud Co-Chair @TurnerSims
HdK @we_are_hdk
765 Followers 808 Following This account is no longer in use. To keep up with what we're up to, follow HdK on Bluesky, Instagram and LinkedIn @wearehdk
Alex Burns @AXELSNRUB
4K Followers 2K Following Digital Manager & Photographer @the_halle 📱 📸 • Noise maker 🎺 • Views my own ⭐️
Kris Nelson @krisanthenum
4K Followers 4K Following Performing arts, quips, trips, politics & ideas from here and around the world.
B Corp UK @BCorpUK
16K Followers 2K Following Certified B Corporations are businesses that meet high standards of social and environmental performance.
1623 theatre company @1623theatre
5K Followers 5K Following Shaking, shaping and sharing creativity with communities and Shakespeare.
Expedition @EXP_Eng
2K Followers 848 Following Expedition Engineering: We are a bunch of award-winning Structural and Civil Engineers. We do everything engineering and other stuff too...
The Sixteen @TheSixteen
19K Followers 582 Following Tweets by Team Sixteen. After 43 years of world-wide performance and recording, The Sixteen is recognised as one of the world’s greatest ensembles.
Erin McDonald @1ErinMcDonald
238 Followers 568 Following Freelance arts marketing consultant. Trustee @pegatweet. Likes coffee, wine and all things theatre.
Sherman Theatre / The... @ShermanTheatre
24K Followers 5K Following Cardiff’s Theatre For Wales / Theatr i Gymru yng Nghaerdydd Account staffed Mon/Llun–Fri/Gwe #BlackLivesMatter #SolidarityNow #EndSystemicRacismNow
Derby Theatre @derbytheatre
15K Followers 2K Following The UK's leading professional producing and learning theatre. Great shows made in Derby, with a focus on our community, developing talent and learning.
The Wallace Collectio... @WallaceMuseum
48K Followers 2K Following We're home to one of the most significant ensembles of fine and decorative arts in the world. Grayson Perry: Delusions of Grandeur opens 28 March.
Foundling Museum @FoundlingMuseum
18K Followers 4K Following 🎨 Explore compelling stories of love, loss and care through art and objects. 👀 Visit us Tuesday-Sunday. We’re free for 21 & under.
CTConsults @ctconsults
484 Followers 880 Following CTConsults is an agency that bridges the gap between culture, tourism and the consumer. Also @creativetourist. Tweets by Alex
Royal Scottish Nation... @RSNO
25K Followers 2K Following One of Europe's leading symphony orchestras. Music Director @tSondergard & Principal Guest Conductor @patrhahn.
Tickets for Good @TicketsForGood
4K Followers 3K Following Free & discounted tickets for the UK’s top live events for NHS and charity sector workers.
Alex Gowan-Webster @agw62
356 Followers 869 Following Head of Technology @cog_design 🤓prev: @soundandmusic & @nonclassical. @tuosmusic alum All Views Mine
Nottingham Playhouse @NottmPlayhouse
32K Followers 3K Following World-class theatre made in Nottingham.
Aerowaves Europe @AerowavesEurope
2K Followers 2K Following Cross-border #dance platform offering opportunities to emerging #choreographers based in #Europe.
Theatre by the Lake @tbtlake
9K Followers 1K Following Theatre made with passion in an extraordinary place
Rhys Thomas @Rhysdthomas
308 Followers 437 Following
Abigail Cornick @StJohnsGate_Abi
242 Followers 200 Following I am part of the team that looks after the beautiful buildings, extensive collections and wonderful vols @stjohnsgate .
Amy Smith @amysmith292
1K Followers 2K Following Crystal Palace, the Croydon side. Exec at @weareZooCo. Three years into T1 diabetes.
Royal Exchange Theatr... @rxtheatre
58K Followers 2K Following Bringing theatre in-the-round and in communities.
Icicle Bear @HornimanWalrus
5K Followers 127 Following Queen Victoria called me a fine specimen and she knew her onions. Instagram only now babes.
Black Ticket Project @BTProject_
7K Followers 427 Following Award-winning bridge organisation fostering cultural access points for Black young people.
Jo Verrent @joverrent
5K Followers 2K Following Jo is a bit different. Well, she loves working with difference. Equality & diversity guru, part-time hippy, granny, director for @weareunltd - views my own.
Barry Priest (he/him) @barryspriest
762 Followers 3K Following Freelance Producer/ Consultant / Facilitator. Project Manager. Views my own. He/Him/His
Tommy Williamson @tommytomthomas_
873 Followers 1K Following
Old Royal Naval Colle... @orncgreenwich
12K Followers 1K Following Old Royal Naval College | Sir Christopher Wren's riverside masterpiece and World Heritage Site | Home to the #PaintedHall | Open daily
Dr. Ron Evans @askronevans
1K Followers 763 Following Trusted advisor to #nonprofit leaders. I dramatically improve individual & organizational performance. CEO Dramatic Strategies. #theatre #emotion #research