CSMFetch.com @csmfetch

Curated Customer Success content. The Customer Success Professional’s best friend! csmfetch.com Austin, TX USA Joined December 2020

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CSMFetch.com @csmfetch

4 years ago

Great read: Customer Success Disasters and How to Avoid Them: smartkarrot.com/resources/blog…

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CSMFetch.com @csmfetch

4 years ago

Need to scale your customer success business? Check out our category "Strategies to scale". Great reading! feedly.com/i/subscription…

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It's all about delivering customer value! Had a great meeting with Steve Thompson of Value Lifecycle today. Highly recommended for anyone looking to move from customer business reviews to "value" reviews. valuelifecycle.com/about-us/

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CSMFetch.com @csmfetch

5 years ago

Score a Customer Success Touchdown! csmfetch.com/post/score-a-c… #programstrategy #feedly

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CSMFetch.com @csmfetch

5 years ago

Enjoyed this article and included it in our Change Management and CS Culture boards On Becoming Customer-Centric: Using the Head, Heart, and Hands Model customerthink.com/on-becoming-cu…

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CSMFetch.com @csmfetch

5 years ago

We're excited to be mentioned in the recent Customer Uplift newsletter! us3.campaign-archive.com/?u=7941293d48d…

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CSMFetch.com @csmfetch

5 years ago

A novel way to view curated insight by customer lifecycle phase/milestone! csmfetch.com/post/1-click-c…

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CSMFetch.com @csmfetch

5 years ago

Found this interesting read about Journey Manager hiring from 2019. Did a quick Indeed search for "Journey Manager" and got a single page of results. Hoping that goes up in 2021...such a valuable role for SaaS! mycustomer.com/customer-exper…

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CSMFetch.com @csmfetch

5 years ago

Christmas comes early...we recently added 4 new curation categories! Operations, Playbooks, Training and Voice of the Customer. Check it out at csmfetch.com

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CSMFetch.com @csmfetch

5 years ago

A phenomenal read. It's no wonder why @ZoominSoftware was a 2020 Gartner Cool Vendor in CRM Customer Service & Support. "The customer experience isn’t driven by marketing or technical writers or support or developers. It’s driven by all of the above. " zoominsoftware.com/blog/content-d…

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CSMFetch.com @csmfetch

5 years ago

Tremendous development for countless support teams. businesswire.com/news/home/2020…

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CSMFetch.com @csmfetch

5 years ago

Suffering from application sprawl? @clickup developed one app to replace all apps for tasks, docs, spreadsheets, goal tracking, email and more. techstartups.com/2020/12/15/pro…

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CSMFetch.com @csmfetch

5 years ago

Milestones Professional is a Gantt chart software I've used for years. They have a feature allowing you to expand the chart space for a defined time period. Perfect for 2020 don't you think? :)