CXEdge @cx_edge
Two days of game-changing content and advice from those who are growing their businesses fastest using customer experience. #CXEdge #CX #CustExp #CustServ CXEdge.co.uk London Joined November 2014-
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Followers219
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Following1K
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Thanks so much to everyone that attended #CXEdge – it was a great 2 days! Hope to see you again next year. #CX #CustomerExperience
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@johnnyearle Believe in your people - they are the experts and remove management "value add" #cxedge
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Think I just got it.. 11th commandment should be 'live up to your expectations, or make sure you set them low enough to reach them!' #CXEdge
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Top lies on Facebook updates by Total Media 1) our location 2) relationship status 3) holidays 4) career #CXEdge
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#OpenMarketing: Freeing Your Brand To Compete, Succeed shar.es/1gXaOl #Acquia #CXEdge
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#CXEdge 11th commandment: you shall not believe in ordinary...use every customer contact as an opportunity to amaze
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Top tips from @confirmit and Context context context with @david_mennie @cx_edge
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@cx_edge #CXEdge changing the question with the word some rather than any nearly doubles the response rates #Elizabethstokoe
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absolutely loving @innovation_arts work here at #CXEdge
Are you @ #CXEdge today? WIN an overnight night stay for 2 @ParkPlazaHotels Victoria London,TWEET the 11th commandment with hashtag #CXEdge
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Get things right first time. And always do the right thing. #cxedge #11thcommandment
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Remember who pays your wages. It's not your boss. #cxedge #11thcommandment
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Some great examples from @david_mennie in the @acquia 'Beyond Personalisation' session #CXEdge
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Big Data & Behavioural Insights @cx_edge @TfL @TotalMediaUK
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