@AkasaAir after 80 days of waiting for my stolen bag from the Delhi Airport Terminal 2, your generous compensation of Rs. 3150 is laughable it doesn't even cover the cost of the cabin bag! Is this what "customer experience"looks like? See email thread below @DGCAIndia @CISFHQrs
Hey @AkasaAir, it’s been 10 days since your last reply promising to connect, yet no one has reached out. Seems like taking responsibility is not your forte! I’m officially banning you for life. @DGCAIndia #CustomerExperienceFail #stolenbaggage #banakasaair #akasaair
@delphindevis Hi Delphin, we understand your concern and are always open to feedback, as it helps us identify areas where we need to make changes and bring about improvements within our products and services. Also, we have taken this up for review and our team will connect with you soon.
@delphindevis @AkasaAir @DGCAIndia @CISFHQrs @AkasaAir this is how your your customer services look like?
@delphindevis @AkasaAir @DGCAIndia @CISFHQrs Love the sarcasm.... looks like #Akasa has been taking you for a ride, even 80 days post the trip. Congratulations! The scars of air travel and misguided #trust in airlines to keep your stuff safe have cost you though. #AkasaAirSucks #DelhiAirport