Gigi G. @designcomplex
Chicago-based Digital Marketer & Web Content Strategist / Working Mom who lives for family, food, culture, music & good company. Chicago, IL Joined March 2009-
Tweets8K
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Followers550
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Following722
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Likes157
Hey @jimmyjohns! Who hires managers that just dismissed an order that never got delivered? #badcustomerservice #fail
How would you guys feel if you paid for a first class ticket and got horrible service? @PBTeenMx @RyderSystemInc #badcustomerservice #fail #neveragain #thanksbutnothanks
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Dear @potterybarnteen and @WilliamsSonoma , find another transit and delivery service other than @RyderSystemInc. Or maybe get your systems to somehow automate and get it fixed. It’s broken. #badcustomerservice #fail #neveragain
Thank you @RyderSystemInc for calling me back to address my issues. Unfortunately it’s always during dinner time (great strategy) and the phone number directs me to an automated system. A system that is broken. #poorcustomerservice #fail
Meditation and @OTFParkRidge workouts 🧘🏻♀️🍊💪🏼
Sitecore has been named a Leader in The @forrester New Wave™: Marketplace Development Platforms, Q4 2021. Forrester’s evaluation “found that Sitecore offers strong architecture and pricing and fee schedule capabilities.” Learn more and get the report: siteco.re/3Fubvca
#BREAKING: Bears sign purchasing agreement for Arlington Park, report says wgntv.com/sports/bears-r…
This is wildly inaccurate. And unfortunately, your systems and customer service reps failed to keep accurate notes with my @potterybarnteen order. (That I ordered on Jul 9th) P.S. I still haven’t received my sectional. #thanks #customerseevicefail #badreview #nobusiness
This is wildly inaccurate. And unfortunately, your systems and customer service reps failed to keep accurate notes with my @potterybarnteen order. (That I ordered on Jul 9th) P.S. I still haven’t received my sectional. #thanks #customerseevicefail #badreview #nobusiness
Interesting. He didn’t seem to notice the failing system and operations issue with a @potterybarnteen order. Congrats on improving your unsatisfied customer numbers. #badreview #customerservice #fail #thanksnothanks
Interesting. He didn’t seem to notice the failing system and operations issue with a @potterybarnteen order. Congrats on improving your unsatisfied customer numbers. #badreview #customerservice #fail #thanksnothanks
I cannot wait to see what is delivered tomorrow!! Only 1/3 pieces of my sectional is coming?! Maybe I can get the other pieces before or even for Christmas. @RyderSystemInc @potterybarnteen #sarcasm #fail
What comes first? Design or content? 🧐🤔
What comes first? Design or content? 🧐🤔
What is your most controversial marketing opinion? #marketing
Thanks @potterybarnteen for getting back to me. The fact that I had a mislabeled piece that caused a delay as well a @RyderSystemInc having the worst customer service and systems has made my entire experience with you guys the absolute worst. Who runs your operations? #smh
Never too early to start Xmas shopping 🎄
Personalization and AB testing! #optimization #web
What are your top tips for creating a seamless digital customer experience? 👇
Dear Robert Sanchez of Ryder Transit and Laura Alber of @WilliamsSonoma I’m truly disappointed with my experience purchasing my @potterybarnteen. Would’ve loved to have my basement furnished in time for mg son’s birthday in Aug. #SorryNotSorry #CustomerExperience #FAIL #OPERATION
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