Hey @AirCanada, as a member of one of your elite tiers, I usually get placed in boarding group 2. Coming back on a round trip, first leg, @united recognized me in its elite tiers and put me in group 2, but in group 5 with Air Canada for leg 2. Why? You're both Alliance partners.
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@docsparker Hi Susan,Please send us a DM with your booking reference number, we will look into this for you. /Oscar