Eureka Digitisation & Automation Services (eDAS) @eDAS_Automation
Customer Experience & Sales Engagement Platform that helps B2B & B2C Organizations to connect, Serve and Support their customers. #SaaS #CCaaS #CX #sales edas.tech Thane, Mumbai Joined April 2021-
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Contact centers are no longer just for fixing issues—they’re the heart of CX. Omnichannel + AI = faster, smarter, more human support. 👉 Full blog: edas.tech/omnichannel-ai… #FutureOfCX #SmartCX #ContactCenter #OmnichannelCX #DigitalTransformation
Onam is more than a festival—it’s a celebration of prosperity, unity, and joy.May this season of harvest bring abundance, happiness, and harmony to you and your loved ones. Happy Onam! #HappyOnam #OnamCelebrations #OnamFestivities #CelebrateOnam #Onam #Prosperity
On this blessed occasion of Eid Milad-un-Nabi, we reflect on the values of compassion, peace, and unity .May this day inspire us to lead with kindness, integrity, and purpose. Wishing you and your loved ones joy, blessings, and harmony. #EidMiladUnNabi #Peace #Compassion
To the teachers who spark curiosity and guide with patience Happy Teacher’s Day! #HappyTeachersDay #ThankYouTeachers #TeachersInspire #ShapingTheFuture #InspiringMinds
Your customers move across channels. Your dialer should too. VAANI connects every touchpoint into one seamless experience. Ready to see omnichannel CX in action? edas.tech/digital-produc… #OmnichannelCX #BankingExperience #SeamlessCX #FinTechSolutions #CXInnovation #BankingCX
CX has long been reactive. Agentic AI changes that. It’s about anticipation, context, and collaboration, not just automation. At eDAS, we’re moving in that direction. The future is closer than it looks." #AgenticAI #FutureOfCX #ProactiveAI #CustomerExperience
Your agents don’t need more tabs. They need the right answers, fast. With eDAS Knowledge Management System, information flows seamlessly, enabling consistent and confident customer support. 📩 Contact us to know more. edas.tech/contact-us #KnowledgeManagement #CX #FCR #KMS
In logistics, on-time delivery isn’t enough. Customers want visibility and support. Here’s how contact centers are reshaping CX in the logistics sector: ow.ly/iUkF50WO2Qp #ContactCenterSoftware #CloudContactcentersoftware #CX #ContactCenter #CustomerService
Sports are more than games—they’re a powerful force for unity, growth and inclusion. This National Sports Day 2025, let’s honour the values they instil: resilience, respect, and resolve. #HappyNationalSportsDay2025 #SportsForSocialInclusion
Banking customers want more than transactions. They want seamless conversations. VAANI unifies every channel, powers self-service, and strengthens compliance. One tool to manage every customer experience. Let’s connect. edas.tech/contact-us #CustomerExperience #CCAAS
Let’s welcome Bappa not just with rituals, but with open hearts, renewed hopes, and the courage to begin again. May his presence remove every obstacle and bless every step. Happy Ganesh Chaturthi! #HappyGaneshChaturthi #GaneshChaturthi2025 #GaneshUtsav
QMS from eDAS brings clarity to every interaction; real-time monitoring, automated evaluations, and speech analytics in one view. Ready to elevate quality? Contact us. edas.tech/contact-us #QualityManagement #QMS #CustomerExperience #CX #CustomerSupport #OmnichannelSupport
Scaling, insight, continuity: these aren’t just goals, they’re demands. Here are 5 contact center software advantages you can’t ignore. Read on: ow.ly/Ie4C50WKaG6 #CustomerExperience #ContactCenterSoftware #CXInnovation #OmnichannelSupport #AIautomation
This was us – returning to work on Monday after the long weekend! #meme #OfficeHumor #CorporateLife #RelatableMemes
We have achieved a new milestone -our new office is now open in Gurugram! Built with state-of-the-art facilities and designed for collaboration, this space marks a new chapter in our journey of growth and innovation. #CXExcellence #NextChapterBegins #GurugramOffice #CXSolutions
Customers want one conversation, not four channels. VAANI turns voice, chat, email & WhatsApp into one seamless experience. That’s better CX. That’s VAANI." ow.ly/8lis50WwB9X #CustomerExperience #CXTransformation #ContactCenterSolutions #CXSolution
Reactive AI is out. Agentic AI is here—thinking, deciding, and acting without constant nudges. We’re building towards this shift in how intelligence works. 📩 Let’s talk about the future. ow.ly/HGQo50WHnZf #AgenticAI #AutonomousAgents #FutureOfAI #CustomerExperience
Field ops without a live map? Not anymore. FLEETRACK© delivers location-tagged tracking, task updates, and attendance in real time. Smarter visibility, stronger delivery. ow.ly/8QZQ50WHnXA #GPSTracking #TaskManagement #FieldOperations #FleetManagement
Car buyers expect seamless support. Our blog post looks at how #callcentersoftware is driving CX in the automotive world, routing, cross-channel support, and actionable data, all in one place. Read here: ow.ly/fIo750WFW37 #AutomotiveIndustry #ContactCenterSolutions #CCAAS
Celebrate the divine rhythm of life as Krishna is born again in our hearts. Let joy be your dance and love your song. Wishing you a vibrant and blissful Janmashtami! #HappyJanmashtami #Janmashtami2025 #Janmashtami
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