[FREE Consulting Frameworks] 10 Essential Customer Journey Frameworks >> linkedin.com/feed/update/ur… Download the editable PPT version here >> lnkd.in/e2ue6u_i This PPT captures 10 essential Customer Journey frameworks developed and used by management consulting firms: 1. Customer Journey Assessment 2. McKinsey Customer Decision Journey 3. Accenture Nonstop Customer Experience Model 4. Elements of the Customer Journey Map 5. Customer Experience Measurement Pyramid 6. Connected Customer Strategy (4 Rs) 7. Omni-channel Customer Journey Design 8. Social Media on Customer Decision Journey 9. REAN Model 10. Altimeter Dynamic Customer Journey