G2 Customer Support @g2shop_support
The official @G2esports Shop Customer Support Channel - Open: EU &ROW :M-F 10:00 - 17:00 CET NA: M-F 08:00-17:00 CST contact: [email protected] g2esports.com/shop Joined June 2020-
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We are aware that a small volume of customers may have received an automated email update about a historic order within the last 48 hours due to a system error. We apologise for any confusion on inconvenience caused. No action is required if you have received an email.
Hi G2 Family, we are sorry to say that we are experiencing issues with our Twitter support and would advise you to send your enquiry by email currently. EU and ROW orders: [email protected] NA orders: [email protected] Thanks
Due to issues with our supplier, the 2023 Pro Kit jerseys will not ship until the 2nd week of March. We are very sorry for the delay and are working as hard as we can to get you your jerseys as soon as possible.
Our EU Office is now closed for the holidays and will return on Tuesday 3rd January.
PRICE UPDATE Due to an error, our Les Benjamins items were more expensive than intended in our shop. We have updated the prices. Customers affected should have already been refunded. If not, please DM us here
@g2shop_support Hey @DanceSoldier_MM - Could you please drop us a DM with any error you are receiving as there is no minimum spend in the store so this may be a bug. Thanks P
We are aware of an issue whereby shipped EU orders are showing tracking as TNT - this is incorrect and we are working to fix this. Please accept our apologies for this and if affected please use trackyourparcel.eu for tracking.
Please note that due to UK Public Holidays on the 2nd & 3rd June 2022, EU Customer Service will not be open between 17:00 on the 1st June and 09:00 on the 6th June 2022.
Hello G2 ARMY, with the incredible show of support we’ve seen, our 20G2 Jerseys are currently on back order. We expect any new purchases of Pro Kit and MSI Jerseys 2022 in backorder to be shipped in the second week of July. Apologies for the delay but big thanks for your Support!
NA Customer Support checking in again, the NA website is back online! Thanks for your patience #G2ARMY ❤️
Hello #G2ARMY! NA Customer Support here to let you know our NA website will be down for maintenance for a couple of hours today starting now! We'll make sure to post another update when it's back online!
BREAKING NEWS - ALL ORDERS SHIPPING TO THE EU FROM 29th APRIL 2021 WILL NOW BE FREE FROM ANY LOCAL TAXES AND ADMIN FEES. See below for more.
𝐈𝐌𝐏𝐎𝐑𝐓𝐀𝐍𝐓 𝐈𝐍𝐅𝐎𝐑𝐌𝐀𝐓𝐈𝐎𝐍 𝐑𝐄𝐆𝐀𝐑𝐃𝐈𝐍𝐆 𝐄𝐔 & 𝐑𝐎𝐖 𝐉𝐄𝐑𝐒𝐄𝐘 𝐏𝐑𝐄-𝐎𝐑𝐃𝐄𝐑𝐒
𝐄𝐔 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐬 𝐚𝐰𝐚𝐢𝐭𝐢𝐧𝐠 𝟐𝟎𝟐𝟏 𝐉𝐞𝐫𝐬𝐞𝐲 𝐨𝐫𝐝𝐞𝐫𝐬 Please keep an eye out on your Junk e-mail folders over the next few days as we look to clear the backlog. We are aware some courier e-mails are being filtered into Junk and don’t want you to miss out.
Hi everyone, US (NA) Customer support will be signing off for the festive season at the end of business today at 5 PM (CST). We will be back on the 4th of January to answer all your queries, we wish you all a fantastic holiday season and thanks for your continued support.
Hi everyone, EU Customer support here, thats us signing off for the festive season. We will be back on the 4th January to answer all your queries, we wish you all a fantastic festive season and thanks for your continued support.
G2 Esports @G2esports
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G2 Esports @G2esports
1.6M Followers 438 Following The greatest esports org #G2ARMY For shop support: [email protected] EXCLUSIVE content https://t.co/j7BZARg77H
Supreme/AOI Industries The last few seasons we have gotten some great pieces showcasing the world class embroidery that AOI does. This week we get to see two awaited pieces release. The Hooded Work Jacket and Zip Up Hoodie. Stay tuned for the full Week 12 list set to come soon!…
Flight to China leaves in 30 minutes 💀
@Cori0lis @G2esports @BrokenBlade @YikeLoL @G2Caps @Hanssama @mikyx You're welcome for making the decision easier 🙏
@Coloxanlol @BrokenBlade @YikeLoL @G2Caps @Hanssama @mikyx he'll bodypaint it on dw
@MaddieEvans39 Hey! We totally understand the frustration, and we will be prioritising existing orders before fulfilling new orders
@TheePhenomenal1 We will priotritise fulfilling previous orders before new orders!
Recently @G2esports sent me their new jersey and I did a lil' unboxing on stream. I don't want the baby bump to stretch it too much so I've had to resist trying it on, but the details are really cool. (#Gifted, not a paid post)
Semifinals tomorrow same time. Wp team , gg @virtuspro
@Shamber_ @G2esports @g2shop_support @CarlosR Jsuis d’accord, généralement tu peux quand même suivre ton colis une fois qu’il est arrivé chez bpost mais j’ai vraiment l’impression que ce genre de commande est tjr long à arriver ( bien attendu 1 mois et demi pour la jacket des worlds fnc)
@g2shop_support @G2esports @CarlosR @xRoseAli I think PayPal crashed for a few minutes! I hopped on my computer and tried PayPal and it wouldn’t open but I was able to use a credit card with no issues. Sweater ordered 👌
@InTwins_ uh oh! Please contact @g2shop_support, they should be able to help!
@atantalas @G2esports @G2esports @ziminaite @G2esports @g2shop_support fuck it, buy rights to this and make it a phone case! I'll buy it instantly!
WOOOOO LET'S GO @G2esports More than ready for the quarters ❤️🔥🔥 Shout-out to Paul at @g2shop_support for the help with my order ❤️
@g2shop_support I hope i will get it before the end of worlds :(
THE FIRST WORLDS QUARTERFINALISTS #G2ARMY
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