Fernand @getfernand
The better, faster and calmer helpdesk experience. Sign up @ https://t.co/ZapkbiJgWT getfernand.com Joined February 2021-
Tweets52
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Followers643
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Following6
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Likes67
Reaching inbox 0 with @getfernand is a great experience 🥰
Just installed @getfernand on DrawKit. It's such a breathe of fresh air, really considered, beautifully-crafted software. Lovely job @AntoineMinoux 👏
I'm reading Zendesk's founder biography Funny enough, a lot of what he originally imagined for Zendesk 18 years ago is remarkably close to what we're now building with @getfernand. Back to the basics. No clutter. A sense of craft. No enterprise BS. What happened?
We're the first support platform to integrate natively with @polar_sh. The timing couldn’t be better — @birk and his team just raised $10M to build the open-source monetization platform of the future. Huge shoutout to the Polar crew for being insanely fast and collaborative!
Humbled to see that @getfernand is listed amongst the likes of Intercom, Zendesk, Helpscout and other gigantic players as an integration for launch. Wilson is building something unique, and I think we might be seeing an incredible success story in the making. Exciting!
Humbled to see that @getfernand is listed amongst the likes of Intercom, Zendesk, Helpscout and other gigantic players as an integration for launch. Wilson is building something unique, and I think we might be seeing an incredible success story in the making. Exciting!
Superhuman-like inbox. Mintlify-like knowledge base. Chatbase-like trained chat AI agent. @getfernand now does it all in one calm, human-first product. Still only $29/user/month.
Yoooo!! The latest batch of launches are now LIVE on tinystartups.com -- featuring some KICK-ASS projects and makers 🔥 🤘 Let's make this launch week epic! Featuring: @getfernand @d__raptis @piotrkulpinski @ky__zo @convex_dev @cx42net @zerodotemail @simdums…
I dressed like a 1960s French postman and handed out 1,000 letters today. A massive digital marketing conference is happening in my city this week: 70,000+ people, not far from our target audience. We didn’t get a booth. I wanted to do something different:
Founder mode @ #omr25 Pushing @getfernand's brand to its extreme 😅
First solution 👇🏻 Thank you @getfernand!
First solution 👇🏻 Thank you @getfernand! https://t.co/BQJdu9j60A
We've added Passkey as an additional multi-factor auth method. You can even add multiple MFA methods to match devices you use in different environments. Oh, and it's free. getfernand.com/updates/passke…
Today, we're releasing Shared drafts for @getfernand, a feature that transforms how product teams collaborate when replying to customers. It's perfect for founders delegating their inbox to VAs or working with support agencies 🚀 I noticed that many customers were using our…
Explaining the UX laws behind product choices 🧠 A unique & beautiful landing page, product, and branding. → getfernand.com
There is one thing you need to provide outstanding customer support: ✨ context ✨ We are introducing a way to bring any custom data point you want onto your conversation view on Fernand. But wait: this not only allows to display but also update data as well 🤯
Too many SaaS companies rush to create as many integrations as possible but deliver glorified API calls instead of actual solutions. We have native integrations. More than API calls, they integrate deeply with every part of our product. Example: our @stripe, @lmsqueezy, and…
Okay, NotebookLM is seriously impressive. I only fed it our landing page URL, and it generated a podcast conversation talking about what makes our product unique. The voices feel super natural, they pick up on interesting topic and make it conversational. 🤯
Today, we're thrilled to announce Inbox Splits for @getfernand - a game-changing feature designed to bring calm, flexibility and efficiency to your customer support workflow. Here's how it works and why it matters:
SaaS apps i'm obsessed with this weekend: @getfernand - Simple and intuitive UI - Sync Engine (interested in how this is implemented) - Perfect Landing page with the best copy I've seen in a while - Seamlessly fast - Keyboard based navigation - 10/10 tool
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