Greg Gershman @greggersh
Co-founder and CEO @adhocteam. Helped save @HealthCareGov, former @PIFgov. Fluent in over 6 million forms of communication. adhoc.team Washington, DC Joined April 2007-
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VA’s new mobile app just passed 1 million downloads, with a 4.8 App Store rating. @DeptVetAffairs is quietly delivering one of the government’s biggest tech success stories. How’d we do it? 🧵
What a fun night! Thanks to @MarinaNitze and @NickSinai for joining @benkutil at @AdHocTeam to share some deeper insights from their book. A very special night for all us old government folks. If you’d like a copy of the book, stop by our office!
What a fun night! Thanks to @MarinaNitze and @NickSinai for joining @benkutil at @AdHocTeam to share some deeper insights from their book. A very special night for all us old government folks. If you’d like a copy of the book, stop by our office!
Really enjoyed talking with @rosswilkers about government IT, digital services, and customer experience.
Really enjoyed talking with @rosswilkers about government IT, digital services, and customer experience.
At Ad Hoc, remote work doesn't just mean video calls. We've built a remote-first culture that helps everyone feel part of the Ad Hoc team. adhoc.team/2022/08/09/rem…
Developers are humans too. If you're building an API, bringing human-centered design to your documentation can improve the experience for everyone. adhoc.team/2022/08/02/dev…
This is a really interesting and useful way to frame efforts in improving government technology - moving from a cost center mindset to a profit center mindset (with the understanding that the concept of profit does not directly apply to government - but realizing outcomes does).
This is a really interesting and useful way to frame efforts in improving government technology - moving from a cost center mindset to a profit center mindset (with the understanding that the concept of profit does not directly apply to government - but realizing outcomes does).
Product thinking = increased focus on the needs of those you serve. adhoc.team/product-field-…
“The success of an agency’s digitalization effort should evolve to be defined in terms of outcomes enabled, not outputs delivered.” - Ad Hoc Product Field Guide adhoc.team/product-field-…
Happy to announce that USWDS 3.0 is here and available for download. We’ve made our codebase more modular and easier to upgrade: go.usa.gov/xuUcw
Let’s talk about moving from project to product management. Discover how in Ad Hoc’s new Product Field Guide adhoc.team/product-field-…
We’re excited to introduce The Ad Hoc Product Field Guide! We wrote this for leaders looking to change the way they approach technology products so they can better serve the public. adhoc.team/product-field-…
Good to see. Fraud takes away available benefits from those that need it most.
Good to see. Fraud takes away available benefits from those that need it most.
Ad Hoc, in collaboration with Liberty IT Solutions and @DigitalFoundry_, supported the development of a new flagship mobile app for @DeptVetAffairs! Learn about the latest digital channel Veterans can use to manage their benefits. adhoc.team/2022/01/26/cre…
Why COVIDtests.gov worked where HealthCare.gov stumbled fedscoop.com/why-covidtests… via Paul Smith @AdHocTeam
The effective launch of covidtests.gov is proof that government has gained more experience building these kinds of services. In today's @fedscoop op-ed, Ad Hoc CTO @paulsmith points to some of its success factors. fedscoop.com/why-covidtests… #GovTech
Government CX programs would better serve agencies if they moved from a passive reporting role to an active “sense and respond” function to help agencies identify where they can improve services. See more from @LarryBafundo… adhocteam.us/2021/11/22/usi…
I can’t begin to tell you how excited I am that @AdHocTeam has the opportunity to work with the @forestservice, literally a dream come true.
I can’t begin to tell you how excited I am that @AdHocTeam has the opportunity to work with the @forestservice, literally a dream come true.
Dave Guarino @allafarce
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Eric Mill @konklone
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