John Lewis & Partners Customer Service @johnlewishelp
The official customer service Twitter account for John Lewis & Partners. Follow @johnlewisretail for news, views & events. johnlewis.com We're online Mon-Fri 8am-8pm,Sat 8am-6.30pm & Sun 10am-6pm.📱#WeArePartners Joined August 2010-
Tweets245K
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Followers31K
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Following8
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Likes2K
Ready to begin another day 🤗 Need help? Get in touch via DM, we're here until 8pm. ^Gina
Happy Sunday ❤️️ Have a question for us? We'd be happy to help, you'll find us here until 6pm. ^Kayleigh
Happy Saturday! Answering your questions until 6:30pm ^Holly S
Hello Friday 👋 Need help? Get in touch via DM, we'll be here until 8pm this evening. ^Holly M
Good morning 😊 Ready to begin our day, and help with your messages until 8pm. ^Paul
Morning 👋 How can we help you today? Get in touch via DM. We'll be happy to support until 8pm tonight. ^Karen
Morning 👋 How can we help you today? Get in touch via DM. We'll be happy to support until 8pm tonight. ^Holly S
Good morning, we hope you have a wonderful day 😊 We'll be here 8am - 8pm. ^Sophie
Good morning! Whatever your Sunday plans, we'll be here 10am - 6pm tonight. ^Kayleigh
Good morning 😊 Have a question? Get in touch, as we'll be here with you until 6:30pm. Have a great Saturday! ^Karen
Happy Friday! we're here with you today until 8pm ^Sophie
Morning, we hope you have a wonderful day 😄 Here until 8pm if you need help. ^Karen
And just like that, it's Monday and we're ready to start a new week 😊 Here 8am - 8pm. ^Gina
Hello, we're here this Sunday until 6pm, if you need help ^Jonah
Happy Saturday ✨ Answering your questions until 6:30pm. ^Lisa
Hello 😊 Have a question we can help with? We're happy to support, and here until 8pm tonight. ^Tom
Hello! If you're needing help, we're here until 8pm. Just drop us a DM. ^Angela
Good morning 😄 Ready for another great day. With you all from 8am until 8pm today. ^Gina
Good morning 😊 Working our way through your messages, we'll be here until 8pm. ^Alan
Happy Monday, we hope you've had a good weekend. We're back with you until 8pm this evening. ^Sophie
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@johnlewishelp thank you the amazing team at the Milton Keynes store. I left my make up bag a few weeks ago. Enquired today and they had it thank you so much
@johnlewishelp Thanks to customer services today for help with a problem with my new hair straighteners. All resolved now 🤞😊
@johnlewishelp Hi, I managed to get the problem sorted via chat on the John Lewis app. Thank you.
@johnlewishelp Thanks for coming back to me but a lovely lady on the phone has sorted it for me and I’m returning it today and collecting my new one today as well. I have to admit it’s been handled well so happy, just disappointed had to go through it. Thanks anyway. 🙏
@johnlewishelp I have tracked it again and it says it’s arriving today so fingers crossed
Thank you again @johnlewishelp for the price match refund 😘
@johnlewishelp Thanks Trish, the tweet was a bit tongue-in-cheek but the feedback is real. Thanks for passing it on. Mark
@johnlewishelp @JohnLewisRetail Merry Christmas to all the staff in the John Lewis. From Calvin Liu
@johnlewishelp thank you so much to the lovely Staci in the Edinburgh store who resolved a missing return issue for me! Made my morning much less stressful ☺️✨
@johnlewishelp Ha - did a double take here, thought you signed off as 'AI' 🤖
@johnlewishelp Thank you, all sorted.
@johnlewishelp I have fixed it now, I think it was to do with the VPN on my Internet Service, when I turned it off I got access ok and spent half a fortune!
@johnlewishelp I’m wearing a Kin dress in my photo as you may have noticed !
@johnlewishelp Thank you for your response but I have managed to speak to some one regarding this.
@johnlewishelp Excellent customer service from the Shoe Deptment @JohnLewisRetail Cribbs Causeway this afternoon. Thankyou. 👍
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