Michael Fester @michaelfester
Building @14__ai: Customer support for 1000x teams (YC W24) https://t.co/PqFFXPtN22 14.ai San Francisco Joined June 2009-
Tweets567
-
Followers2K
-
Following281
-
Likes1K
Just gave a talk at the @ycombinator CTO conference about deploying AI agents at scale, using TypeScript and @EffectTS_. Awesome audience, the appetite for Effect is real!
9
12
95
12K
12
Download Image
We installed @cluely in our company fridge... I noticed hot sauce disappearing, certain LaCroix flavors being disproportionally drank, and leftovers sitting in there forever. Not anymore. To announce this update, I caught @marieschneegans in the act, taking the hot sauce out…
Yes. What is needed is strong (and for that matter, AI-agnostic) primitives (structured concurrency, composability, streaming, resumable workflows, telemetry, ...). The "right" level for abstraction for us is @EffectTS_.
Yes. What is needed is strong (and for that matter, AI-agnostic) primitives (structured concurrency, composability, streaming, resumable workflows, telemetry, ...). The "right" level for abstraction for us is @EffectTS_.
Marie Antoinette learned the hard way what bad customer support feels like. Your customers ask for bread. You tell them to eat cake. You lose your head. Listen to your customers.
Poker night for founders... What could go wrong?
happy 14th, intercom. grandpa’s still got it.
What’s it like starting a company with your life partner? Is this our board meeting or Sunday brunch? For us, it’s been one of the best decisions we’ve made. We’re deeply aligned on values, ambition, and what we want to create in the world. And we’re incredibly…
The original AI agent. Never forget. If you get this reference, you qualify for the “back in my day” discount
Early-stage founders know they should stay close to customers. Listen deeply. Ask questions. Understand their pain. But there’s a trap: building everything customers ask for. It feels like you’re being responsive. In reality, you end up with five different products for five…
Last week I gave a talk at the Support Driven conference in Las Vegas. As a newcomer in a space dominated by Zendesk and Intercom, I didn’t expect a packed room. Customer support conferences have usually been about metrics like ticket deflection rates and CSAT scores, not topics…
Michael Fester retweeted
Lately I’ve been dealing with something I never thought I’d have to: paparazzi showing up to my house. I don’t know when it became acceptable to camp out with a camera in someone’s driveway, yelling questions about legacy customer support. It’s exhausting. I value my privacy,…
Being a second-time founder is a completely different game. As a second-time founder, I’m more patient with the process and more ruthless with decisions. I don’t confuse activity with progress. I don’t chase complexity. And I’ve learned that the hardest part isn’t building the…
Geoffrey Litt @geoffreylitt
17K Followers 2K Following researching malleable software @inkandswitch / prev PhD @MIT_CSAIL / 🇯🇵🇺🇸
Shu @shuding_
47K Followers 2K Following @vercel. @v0, @nextjs, @aisdk, Satori, SWR. Don’t talk unless you can improve the silence.
Amelia Wattenberger �... @Wattenberger
33K Followers 5K Following ☁️☀️ please come visit on the other app ☀️☁️ design, LLMs, web dev, data viz, tools for thought ✨ @shv, previously R&D @GitHubNext, design @AdeptAILabs
Seb ⚛️ ThisWeekIn... @sebastienlorber
50K Followers 5K Following 🔥 Join 40k devs - Stay up-to-date with React: • 📨 https://t.co/DvLGHeLY5G • @ThisWeekInReact • @docusaurus maintainer • 🇫🇷
Bora | Reacher, AI-Af... @BoraMutluoglu
695 Followers 172 Following YC S25 Building affiliate marketing solutions & generating millions in sales for Tiktok Shop Sellers 🚀🛍️💰 Let's chat! - https://t.co/uXwsIWdhEi
crossiBuilds @crossiBuilds
0 Followers 20 Following
Max Logé @maximeloge
2 Followers 60 Following
steve aldrin @SteveAldrin_
949 Followers 2K Following Building @calchatai and figuring out what to do next | prev resident @_TheResidency | prev built @recruitr_ai| Emergent Ventures Fellow
Prashant Soni @Prashantsonibps
5K Followers 4K Following Just trying to add value in this ❤️ universe…
AI Linux (Sbnb Linux) @sbnb_io
315 Followers 3K Following Linux distro for AI computers ("GPUters"). Go from bare-metal to running AI workloads - in minutes, fully automated.
Vinh Nguyen @vinhnx
1K Followers 6K Following Building @vtdotai @ClendarApp • Learn by doing • self.opinions
Erik Thorelli @esthor
316 Followers 510 Following Generative Untrained Transformer. Making the world easier for agents to succeed. https://t.co/0UhiavxCEx
spizder @spizder
137 Followers 1K Following
Epic beard dude @davigoli
891 Followers 3K Following
Masa Cento @masacento
29 Followers 425 Following
Lisa Mengotto @LisaMengotto
59 Followers 689 Following Coherence wins. "you won't find anyone more genuine than Lisa Mengotto" "there's nothing casual about Lisa Mengotto"
Calvin L F @cal_fern
519 Followers 939 Following Permanent student and learner with a great interest in building reasonable, reliable and maintainable systems that can sustain failure. Co-organizer of @scalato
RM @RM25192639
121 Followers 4K Following
Hamza @BoulaalaHa8070
70 Followers 856 Following Journaling the founder life in Paris I code AI apps in my spare time and do hackathons. alterok in s5 @_buildspace
Andrii Tsok @AndriiTsok
815 Followers 6K Following Tech founder @tryontechnology & @bot • Principal Engineer & CTO • Software Architect • Open Source & AI builder • Digital nomad & startup advisor
Thomas Kelly @Thomasmarkelly
835 Followers 7K Following DYOR I see the issue now! I am humbled and super excited to announce that you are absolutely right! Rt not = agree
Moe (Mac) Chehab @moeintechoff
404 Followers 442 Following co-founder @ vently (left since, featured on sf standard), techcrunch author, space map dev, 2x hackathon winner https://t.co/n7ix30gtey https://t.co/TvMWKCdnRQ
James Ward @JamesWard
18K Followers 3K Following My book: https://t.co/QGevhw6nyE | My podcast: @HappyPathProg | Working on Agentic Architectures at @AWSCloud | My opinions are mine
AdversAI @adversaicom
17 Followers 208 Following Agentless AI Security, Built for Fortune 100 Speed and ramen noodle ethical hackers.
Robert Scoble @Scobleizer
538K Followers 17K Following The best from AI community | Ex-Microsoft, Rackspace, Fast Company | Wrote eight books about the future | Silicon Valley robots, holodecks, BCIs, and startups.
Julien B. @bneiluj
91K Followers 7K Following Builder & investor (seed/early) in deeptech, AI, blockchain, biotech. Advisor to Morpho, Curve, Zama +. Founder @stakecapital, @RektHQ, @StakeDAOHQ more.
Eren @tushardevx
2 Followers 214 Following
Frankie anderberg @5Innovative
23 Followers 207 Following Most feared intellecutal in the world currently? Would anybody debate me and challenge a racist? Paying u to find one person whom can debate a racist!! GL
Vman @Vman4934111
1 Followers 38 Following
Hunt Ethan @cfabetterworld
34 Followers 957 Following
Cyrus @cyrusnewday
4K Followers 4K Following Jhanas and AI. Cofounder @ZenbaseAI (YC S24) | Past @DSPyOSS @CamelAIOrg @NousResearch @WomboAI @UWaterloo SYDE
combab0 @combab0
577 Followers 6K Following
Will Mruzek @willmruzek
243 Followers 465 Following Software engineer. TS/JS. React. Next.js. Node.js. 🏳️🌈
Joseph Maarek @maarek_j
669 Followers 2K Following Développeur FuLl-StAcK. Intéressé par React et ReasonML (ocaml). J'adore l'étude de Torah. J'aime ma femme et mes enfants. 🐘 @[email protected]
Julian Mclain @j_mclai
1 Followers 40 Following
Ümit Demirci @demircidev
57 Followers 2K Following
Madee @Madee95267
1 Followers 31 Following Focused on investing in U.S. stocks, hoping to meet more friends who share the same passion. https://t.co/SHBL3fJphB
Rahul Chauhan @ChauhanRah64713
1 Followers 37 Following
Mara Feil @MFeil52196
104 Followers 3K Following
Hamzé 🦀 @Hamzeml
3K Followers 6K Following Humanist technologist and AI optimist. Currently CTO at @welcomeaccount_. Building for an inclusive economy through #AI, #MachineLearning, and #Tech4Good
Iwuoujou @Iwuoujou85656
25 Followers 2K Following
Marvin Jacob @MarvinxJacob
66 Followers 186 Following Building Products & Services For the Advertisement Industry
mhs-siliconwall @andysun1222
145 Followers 3K Following
Zaib Khan @realzaibkhan
1 Followers 49 Following
Afterm @afterms
22 Followers 362 Following
Geoffrey Litt @geoffreylitt
17K Followers 2K Following researching malleable software @inkandswitch / prev PhD @MIT_CSAIL / 🇯🇵🇺🇸
Jarred Sumner @jarredsumner
127K Followers 768 Following building @bunjavascript. formerly: @stripe (twice) @thielfellowship. high school dropout. npm i -g bun
swyx 🇸🇬 @swyx
125K Followers 3K Following achieve ambition with intentionality, intensity, & integrity - @smol_ai - @dxtipshq - @sveltesociety - @aidotengineer - @coding_career - @latentspacepod
François Chollet @fchollet
572K Followers 813 Following Co-founder @ndea. Co-founder @arcprize. Creator of Keras and ARC-AGI. Author of 'Deep Learning with Python'.
Adam Wathan @adamwathan
258K Followers 790 Following Creator of @tailwindcss. Listener of Slayer. Austin 3:16.
Matt Pocock @mattpocockuk
200K Followers 737 Following I teach devs for a living. Author of Total TypeScript and AI Hero. Ex-@vercel. Used to be a voice coach.
Amelia Wattenberger �... @Wattenberger
33K Followers 5K Following ☁️☀️ please come visit on the other app ☀️☁️ design, LLMs, web dev, data viz, tools for thought ✨ @shv, previously R&D @GitHubNext, design @AdeptAILabs
Moe (Mac) Chehab @moeintechoff
404 Followers 442 Following co-founder @ vently (left since, featured on sf standard), techcrunch author, space map dev, 2x hackathon winner https://t.co/n7ix30gtey https://t.co/TvMWKCdnRQ
Robert Scoble @Scobleizer
538K Followers 17K Following The best from AI community | Ex-Microsoft, Rackspace, Fast Company | Wrote eight books about the future | Silicon Valley robots, holodecks, BCIs, and startups.
Julien B. @bneiluj
91K Followers 7K Following Builder & investor (seed/early) in deeptech, AI, blockchain, biotech. Advisor to Morpho, Curve, Zama +. Founder @stakecapital, @RektHQ, @StakeDAOHQ more.
daniel petho @nonzeroexitcode
5K Followers 662 Following design + tech • https://t.co/HfdpLGEj6K • https://t.co/7cCIqRq6vT
Mia Shen ☕️💻�... @ShenMi21391446
2 Followers 50 Following
Elsewhere @elsewhere_today
899 Followers 16 Following The world's first late-night café coworking chain for builders, creatives & nomads.
David Mo @dmo_ooo
11 Followers 83 Following
Madhavan Ramanujam @MadhavanSF
5K Followers 109 Following Monetization Expert. Author of Monetizing Innovation. Worked with 250+ tech companies and 25+ Unicorns on unlocking profitable growth. GP at 49 Palms Ventures.
ViteConf @ViteConf
6K Followers 1K Following Join for the First Ever in-person ViteConf on 9-10 October in Amsterdam! Made possible by @boltdotnew 💜
arman @ksw_arman
2K Followers 413 Following co-founder @ The Context Company | prev cs+math @uf | 19
Better Auth @better_auth
12K Followers 0 Following The most comprehensive authentication framework for TypeScript.
Jason Wei @_jasonwei
98K Followers 636 Following ai researcher @meta superintelligence labs, past: openai, google 🧠
Jan Leike @janleike
114K Followers 332 Following ML Researcher @AnthropicAI. Previously OpenAI & DeepMind. Optimizing for a post-AGI future where humanity flourishes. Opinions aren't my employer's.
Hyung Won Chung @hwchung27
38K Followers 302 Following AI Research Scientist @Meta Superintelligence Labs. Past: @OpenAI / @Google Brain / PhD @MIT
Steven Fabre @stevenfabre
5K Followers 665 Following CEO @liveblocks | AI copilots & collaboration for your product 🇫🇷 🇦🇺
OpenRouter @OpenRouterAI
52K Followers 304 Following Discover and use the latest LLMs. 400+ models (incl. 50+ free), explorable data, private chat, & a unified API. https://t.co/qJG5mKrigL
Criterion Collection @Criterion
548K Followers 899 Following Since 1984, we’ve dedicated ourselves to gathering and publishing the greatest films from around the world. For our streaming service follow @criterionchannl.
Jameson Zaballos @JamesonZaballos
860 Followers 730 Following Co-founder of a meme marketing company, prev eng @microsoft
Kevin Baker @kbnapa
1 Followers 8 Following
General Analysis @gen_analysis
735 Followers 2 Following Automated AI Safety and Red Teaming Tools— Backed by @ycombinator
Joaquin Quiñonero Ca... @jquinonero
6K Followers 245 Following Head of Recruiting @OpenAI. Former Head of Preparedness @OpenAI. AI research and engineering at LinkedIn, Meta and Microsoft before that.
cameronrohani @cameronrohani
832 Followers 1K Following co founding @scalar prev co-founded https://t.co/JRGKl3UzQy with @marclaventure (acquired by namecheap)
cdxker @cdxker
316 Followers 441 Following Engineer @ mintlify | clank/acc | ex: YC w24 • FUTO s23 | .dotfiles { https://t.co/0ejngHv88i }
Elias Stråvik @eliasstravik
6K Followers 4K Following Head of GTM Engineering @ https://t.co/sxz7FvTq46 | Sharing GTM Engineering Automations @ https://t.co/riso2PCSiq | Bad takes are my own
Nick Rempel @nbrempel
3K Followers 1K Following Software engineer @Shopify by day, tinkerer by night, dad 24/7. Token intermediator.
turbopuffer @turbopuffer
6K Followers 2 Following search every byte 🔍 {vector, full-text} search engine built from first principles on object storage. 10x cheaper, scales to 100B. powers Notion, Cursor, Linear
Cristina Cordova @cjc
31K Followers 887 Following COO at @linear. previously building at @stripe, @NotionHQ & @firstround. angel investor/advisor to early-stage startups
adi @theadistar
1K Followers 4K Following building the first 1-person unicorn @koyalhq | research @harvardmed & @MIT | graduated from @georgiatech at 19
Tyler Bosmeny @bosmeny
5K Followers 524 Following Tyler: ('old engl'); One who tiles roofs. Co-Founder of @Clever. Now Partner at @YCombinator
Josh Wymer @jbwyme
247 Followers 206 Following Founder/CEO of @CentralHQX. ex @mixpanel, ex @meta, ex @HokiesBaseball
Pranav Kashyap @prankash
551 Followers 565 Following Founder/COO @CentralHQX | Prev: @Stripe, @Mixpanel, @McKinsey, @Sequoia
Simon Willison @simonw
115K Followers 6K Following Creator @datasetteproj, co-creator Django. PSF board. Hangs out with @natbat. He/Him. Mastodon: https://t.co/t0MrmnJW0K Bsky: https://t.co/OnWIyhX4CH
Ori Eldarov @leveredvlad
8K Followers 1K Following CEO @ OffDeal - building the world's first AI-native investment bank
Max Williamson @MaxXWilliamson
298 Followers 937 Following Co-Founder & CEO @AidyHQ | Previously @rockefellerfdn, @trumanapp, @mit, Delaware
Raymond Huang @raymond_huang26
749 Followers 101 Following Co-Founder & CTO @ Keywords AI (YC W24) @keywordsai
Tolu Alabi @tolu_tols1
2K Followers 487 Following Building @clevabanking 💻 | YC W24 | Ex-Stripe, Amazon | Lebron fan building https://t.co/KTJQkfTOrn 🏀 | @StanfordGSB and @GrinnellCollege alum 👩🏾🎓
Kevin Li @liveink
3K Followers 999 Following CMO @askjoai (YC W24), Co-Founder @farmsteadapp (YC S16), intern @kabam. @uwaterloo drop out. 🟢 in #judo, love gymnastics rings, and video games 🎮Trends for United States
75,6 B posts
81 B posts
199 B posts
57 B posts
244 B posts
68 B posts
194 B posts
25 B posts
41,7 B posts
56,6 B posts
3.748 posts
5.355 posts
5.658 posts
8.098 posts
4.332 posts
5.548 posts
6.448 posts
7.230 posts
13,2 B posts
122 B posts
You might like
Stanislas Polu
@spolu
18K Followers
Steven Tey
@steventey
53K Followers
Rand
@randhindi
31K Followers
fraser
@Fraser
13K Followers
Peer Richelsen — os...
@peer_rich
31K Followers
Jamsocket
@JamsocketHQ
2K Followers
James Ivings
@JamesIvings
26K Followers
Jay Hack
@mathemagic1an
55K Followers
Colin | clerk.com
@tweetsbycolin
4K Followers
Nathan Sobo
@nathansobo
5K Followers
Joanne Jang
@joannejang
37K Followers
JohnPhamous
@JohnPhamous
16K Followers
Gregor Suttie | T-Sha...
@gregor_suttie
18K Followers
Justin Duke
@jmduke
5K Followers
Justo Hidalgo
@justohidalgo
2K Followers