Netfor @netfor

To simplify BPO and make the lives of our customers easier by enabling them to focus on their core business. netfor.com Fishers, IN Joined August 2009

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Netfor @netfor

a day ago

⏱️ Thirty minutes. $140,000 gone. That is the reality of a retail outage. At $4,700 per minute, every frozen POS terminal or failed payment processor drains revenue. And the damage does not stop there. 👉 hubs.la/Q03Dddq30

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Netfor @netfor

3 days ago

📈 37%. That’s how much higher customer satisfaction scores are for organizations that invest in knowledge management. Why? • Faster first-call resolutions • Clearer, consistent answers • Agents empowered with the right information at the right time hubs.la/Q03Df9wT0

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Netfor @netfor

5 days ago

Omni-channel is no longer a “nice-to-have”, it’s an expectation. Customers demand a connected journey across phone, chat, SMS, email, and social media. Here’s the reality: ⚠️ Only 36% of call centers have true omnichannel capabilities. See more here: hubs.la/Q03Dcf3z0

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Netfor @netfor

a week ago

🛍️ In today’s retail world, technology is no longer a back-office concern. It is the backbone of every store. From POS systems to digital signage, IT reliability directly drives sales, customer satisfaction, and brand loyalty. 👉 Read more: hubs.la/Q03Ddbkc0

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Netfor @netfor

2 weeks ago

🧠 Information without structure is chaos. That is the reality for support teams without a strong customer service knowledge base. What businesses face: • Longer handle times • Inconsistent answers across channels • Lost trust and lower loyalty 👉 hubs.la/Q03Df8Sz0

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Netfor @netfor

2 weeks ago

Most Customers Don’t Want to Talk to a Cashier ❎ This shift isn’t temporary. It’s a sign that digital-first interactions are the new baseline. If you aren’t planning for kiosk adoption, your competitors are. hubs.la/Q03BM57M0

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Netfor @netfor

2 weeks ago

Fast, reliable field service can make or break your client’s trust. That’s why our channel partners count on Netfor to be on-site when it matters most. hubs.la/Q03tQDRs0

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Netfor @netfor

2 weeks ago

Our managers gathered at District Tap last Wednesday for a mix of teamwork, celebration, and some well-deserved fun. Great energy, great people, and plenty of ideas to keep us moving forward 📈

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Netfor @netfor

2 weeks ago

📢 Call center management has changed. It’s no longer just about answering phones and staffing agents. In 2025 it’s about creating a seamless intersection of people, processes, and technology. Read how here: hubs.la/Q03Dc7nk0

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Netfor @netfor

3 weeks ago

4 Stats That Show Where QSR Tech Is Headed ↗️ QSR tech isn't slowing down. Here are four facts driving the urgency behind faster deployments: You can't afford delays, downtime, or repeat visits. See how top QSRs are staying ahead: hubs.la/Q03BLm3y0

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Netfor @netfor

3 weeks ago

Touch Screen Kiosks Are Taking Over (and for good reason) 🫆 Customer expectations are changing fast, and kiosks are now at the center of the modern service experience across retail, QSR, and healthcare. Read the guide here: hubs.la/Q03BM63n0

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Netfor @netfor

4 weeks ago

Being named a Top Workplace by The Indy Star two years running doesn’t happen by chance. It’s a reflection of the incredible individuals who choose to make Netfor their professional home. Join us today because a great workplace starts with great people: hubs.la/Q03tlgR60

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Netfor @netfor

4 weeks ago

Quick Serve Restaurants Are Rolling Out Tech Faster and Smarter 📺 AI. Kiosks. Smart menu boards. The tech in quick service restaurants is evolving fast, but the real challenge isn’t just choosing the right tools, it’s deploying them without disruption hubs.la/Q03BLjyr0

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Netfor @netfor

a month ago

We're proud to offer more than just coverage, we offer confidence 🚛 From downtown Boston to remote sites in Montana, our nationwide field services team ensures consistency, accountability, and professionalism on every job. Read Sandy’s insights: hubs.la/Q03tQhyj0

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Netfor @netfor

a month ago

She walked into her first BPO opportunity without a background in outsourcing. What she did have was the drive to solve her client's problem and the smarts to call in the right partner. 📘 Read it here: hubs.la/Q03vhpkF0

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Netfor @netfor

2 months ago

Netfor is Growing and We're Hiring! 📈 Proudly named a Top Workplace by The Indianapolis Star for the second consecutive year, Netfor continues to expand, creating frequent career opportunities across our teams. Join here: hubs.la/Q03tkYGv0 #HiringNow

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Netfor @netfor

2 months ago

Advisors, this one is worth five minutes of your time 📖 If you're in the channel space and ever found yourself hesitant to bring a BPO solution to a client, this blog will feel familiar and motivating. hubs.la/Q03vhnlC0

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Netfor @netfor

2 months ago

Freedom. Service. Support. Celebrating the red, white, and blue 🇺🇸 And the people who keep America running behind the scenes. Happy Fourth of July from all of us at Netfor! 🎆🎇

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Netfor @netfor

2 months ago

In our latest blog, Sandy Herrick shares how a nationwide field services deployment went off without a hitch, thanks to tight coordination between our team and a sharp channel partner who knew exactly when to bring us in. hubs.la/Q03tPKCn0

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Netfor @netfor

2 months ago

The most successful retailers today don’t just adopt new tech, they use it to drive better customer outcomes. Proactive IT management and innovative retail technology are the keys to delivering seamless experiences, building loyalty, and staying ahead . hubs.la/Q03l3s820