Aaron Ward @nicelyaaron
Co-founder & CEO @Huckleberry, feedback for the world, New Zealander, Maori, father, husband gethuckleberry.com Portland, OR Joined February 2010-
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Followers340
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Following428
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Aaron Ward retweeted
The future of customer experience is here! Introducing our brand-new module, Performance & Recognition: the world's first customer experience coaching platform that fits in your pocket. asknicely.com/performance?ut…
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Aaron Ward retweeted
On the importance of customer happiness ... “We have only one metric at Zoom that matters: our Net promoter score. It is 71.” - @ericsyuan #Boxworks19
Aaron Ward retweeted
My husband: who won the emerging company category? Me: @asknicely Husband: who won the emerging company category, please 🤣🤣🤣🕺 Nice work @asknicely #HTANZ
Aaron Ward retweeted
That’s like a 10 on the nps scale... right @davedodds0 ?
That’s like a 10 on the nps scale... right @davedodds0 ?
The what and why behind @chargebee's $18m series C round: chargebee.com/blog/chargebee…
Just about to fly up to San Francisco to showcase our hottest new product release with 200,000 close friends at Drea…lnkd.in/g9_aZSd
AskNicely started just over two years ago as two guys in a garage (like all startups should) and a vision to use cus…lnkd.in/g2Yzyp2
Nice to see AskNicely keeping good company as a launch partner for the new Intercom Developer Program!…lnkd.in/eDJkR_A
Aaron Ward retweeted
I wish @Apple would use @asknicely to get feedback on iOS 10. 3/10
Aaron Ward retweeted
☰ Kiwis have ingenuity baked into their identity - what many from New Zealand call ‘the no.8 wire approach’ > bit.ly/2avuDJ8
Amen to that bro! “An open letter to the start-up heroes” by @rowsell medium.com/@vdr/an-open-l…
Awesome to see @asknicely rate above competitors for customer satisfaction in the latest G2Crowd report asknice.ly/g2-crowd-recog…
Aaron Ward retweeted
Proud to see AskNicely outrank other enterprise feedback platforms on every measure of customer satisfaction!
Proud to see AskNicely outrank other enterprise feedback platforms on every measure of customer satisfaction!
NPS just keeps coming up in sessions at #SaaStrAnnual - makes it super easy to answer "so, what does AskNicely do?"
My 12yr old daughter: "Can I upgrade my Minecraft account?" Me: "No - I can't find my credit card" She: "Don't worry, I've memorized it".
Orange invests to create a mobile-first bank. I remember Orange working on concepts for this back in 2000! finextra.com/news/fullstory…
Aaron Ward retweeted
Customer Service Initiatives The Amazon-Nordstrom-Virgin-Amex-Disney Way onforb.es/1Op6XjW @North6thAgency
Aaron Ward retweeted
CEO's shouldn't fake heart attacks buff.ly/1hRuC3G
How To Automate Customer Testimonials blog.asknice.ly/how-to-automat…
Thought provoking post on service expectations across countries (Spoiler alert: We're different!) bit.ly/1WeE41b
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