Héctor Ramos @parsehector
Solutions Architect @ParseIt parse.com/help San Francisco, CA Joined October 2012-
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@GeoffLiddiard found it! Someone should reach out soon - takes a couple of days to go through the queue.
@GeoffLiddiard did you use the sales form at parse.com/help? Last email from you that I see there is from March...
@ghobs91 try again in a few minutes and let me know if that works. Looking into these temporal failures.
Join the Parse team here at Facebook. We're hiring for a Platform Services Engineer--apply here: facebook.com/careers/depart…
@danielrwoodward hanks for your help stamping out these issues in the new SDK! You can report issues via parse.com/help#report too
@danielrwoodward thanks for the heads up! Other than the github link and push guide, are we missing anything else?
@lorencogonzaga can you post more information at our community forum at parse.com/help ? They should be able to help.
@dokun24 yes, it will be sent back as a NSError with a specific error code (should be in the headers)
@dokun24 any requests over 30/s will not be queued.
@blabberfeast hey can you open a bug report with more details?
@jonsterling can you file a bug report? thanks! blog.parse.com/2014/03/25/a-n…
@patmaddox usually it’s a problem when comments are added over the weekend asking for update, w/o adding more info - it just pushes it back
@patmaddox adding more information always helps, but yes, we get hundreds of questions and we go through oldest issues first.
@patmaddox just make sure all relevant information is added to that thread. Tweets don’t show up in our support system.
@patmaddox that [once] is assumed on your end. I did try to reproduce this repeatedly.
@patmaddox it’s one question that has been reopened due to different issues. I asked for more details as I couldn’t repro, no response.
@patmaddox can you provide a link to the question? Free support is best effort. With Enterprise support we guaranteed response time.
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