Poor show @OctopusEnergy. A year of dreadful customer service + now defending the indefensible in my small claim court action to recover just a day’s pay for time it’s taken me to try to deal with the problem. Shame on you… @g__j #disgruntled #whatcustomerservice @TeslaOwnersUK

@philipdart Hi Phil, I'm sorry it's come to this - let me take a look into what’s been happening and come back to you tomorrow.