Plain @plainsupport
Plain puts all your customer conversations from Slack, email and forms into a single, lightning-fast interface and makes it easy to work with your team. plain.com Your inbox Joined August 2020-
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Following27
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We just launched something huge earlier this week that makes the core of Plain completely extensible. Thread fields give you the ability to extend Plain to meet your specific support needs. Providing that level of customization without sacrificing a quick, high quality,…
We're so excited about the amazing companies that have started to use Plain recently. Welcome aboard! 😍 @motherduck @dubdotco @MetaviewAI @JoinVantage @convex_dev
We're so excited about the amazing companies that have started to use Plain recently. Welcome aboard! 😍 @motherduck @dubdotco @MetaviewAI @JoinVantage @convex_dev
We've been integrating @plainsupport at @dubdotco and I'm blown away by how composable & delightful it is. For any customer that reaches out to support, you can pull real-time subscription + usage data using Plain's Customer Cards feature. The DX is simply unparalleled.
Simon Rohrbach @simonrohrbach
2K Followers 1K Following Co-Founder/CEO @plainsupport. Previously built and led design at @Deliveroo. Swiss, but always late. he/him
Jonny Burch @jonnyburch
2K Followers 1K Following You have yet to do your greatest work. Building @progressionhq. https://t.co/X26dFaVGM2
Mike Hudack @mhudack
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Rob Hunt @helloiamrob
2K Followers 627 Following Staff product designer @DeliverooDesign. Gamer. Londoner. All stated opinions are shared by all my employers ever. 🏳️🌈
Thomas Paul Mann @thomaspaulmann
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zaкovsкa @sanjazakovska
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bl00dy🦇🔊 (🗿,.. @bl00dy1337
606 Followers 5K Following Account Abstraction fan 🗿 intern @etherspot buidling https://t.co/1kAO4sRWKT
Day_Tuh Barr. @MembisJovita
100 Followers 657 Following First a Lawyer, now an Administrative Professional and Project Officer turned Data Analyst ⚖️💻📈📊
luna @ImLunaHey
3K Followers 4K Following 👩💻 @axiomfm | tracking 292M domains | notifications on? | https://t.co/w6cIVAkQoD 🏳️⚧️🏳️🌈 🇵🇸 | i ask a lot of "pointless" questions
Carmelita Secore @CarmelitaS9678
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Isaac Arogbonlo @IsaacArogb
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Theral Moyo @TheralMoyo
856 Followers 450 Following 20 | Creating Classics | Sold @nft_hunthq & aiwithvibes| @PromptVibes -100K uniques in 60 days | Ex Marketer @valist_io | built the 1st working AI fact checker
Gabriel Miranda @gabrielmfern
53 Followers 626 Following Terraprisma, Intricate and contributor to https://t.co/lzc7kOygcF. My beautiful wife @fecamiranfa Soli Deo Gloria
Peter Bar @PeterAlexBar
31 Followers 221 Following
Austin @amcdnl
7K Followers 2K Following Crafter of Software • Dabbler of #CyberSecurity • Lover of #OpenSource & #Goldendoodles • CEO/Founder at https://t.co/2U3ZOZt0u0
Maurits Misana @MauritsMisana
68 Followers 583 Following 27, he/him 🇳🇱 | Founder @BuchungApp | Passionate about Technology and Sailing. TECHMAUS 🐭
Diplo @Diplo622190
5 Followers 14 Following
David Díaz Vallejo @fistsofgold
159 Followers 1K Following Sweet like kisses, bitter like one nibble. Cinema, Photography, Advertising, Love, Fusion...
JoshuaEpstein @JoshuaEpstein17
71 Followers 372 Following Developer | Designer | Animator | Editor. DMs open
Sameer Kapur @sameerskapur
2K Followers 2K Following cofounder @withglide. building software for credit unions and banks. cold DMs ok!
Enguerran Dector @end1825
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Cosmin Nicolaescu @getCos
2K Followers 3K Following CTO at @BrexHQ. In past lives, building distributed {teams, systems} at @Stripe, @Microsoft. Creature of habit who enjoys trying out new things.
Christian Bryant @cblovescode
126 Followers 484 Following
yc @tyc67m
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Xephas (Mugisa Brian) @xephas_official
396 Followers 1K Following • Software Engineer & Co-Founder - Building for thousands @the_calcut, Designing for hundreds @draaaft_art • I design & develop experiences
Peter Forret @pforret
883 Followers 3K Following CTO | Web Product Design | Digital Cinema Advertising | Operations
Wendell Misiedjan @_ItsWendell_
136 Followers 854 Following Tech Lead @ https://t.co/Z1uL9gEODj Full-Stack Software Engineer Alumni at @CodamCollege #42network!
Brighton Mboya @BrightonMboya
55 Followers 203 Following Writer | Engineer | Obsessed with performance stuff
Eric Cheung @ricomadiko
449 Followers 1K Following 👨🏻💻 Lead Developer focus on @dentsuintl Design System and front-end development. 👨🏻🎓 Ex-HSBC, Condé Nast, Value Retail and Microsoft.
Dan Barker @bandarker
107 Followers 281 Following
Jacob Gillespie @jacobwgillespie
516 Followers 486 Following co-founder @depotdev — expat — he/him — formerly @era, @thorn, @webflow — compiled V8 on a plane once — @[email protected]
Akhil Jayaprakash @akhiljp_dev
740 Followers 3K Following Co-Founder - @pulseenergyio | Builder | @unacademy | @AmazonIN | @Amazonlab126 & @Akamai | MIT Manipal
Laurids @lauridsio
204 Followers 853 Following UX Designer & Frontend Dev – he/him https://t.co/EPeysNgYT8 https://t.co/2kmYv2QuUD https://t.co/Xyx4AOSyad
L @L2648515865094
15 Followers 90 Following
Elliot Jackson @ElliotEKJ
941 Followers 81 Following Crabs and Alchemy. Senior Software Engineer building secure, real-time and highly performant products in Elixir & Rust.
Parker Rex ∆ @ParkerRex
2K Followers 490 Following Making life goals easy @Map_Coach. ex: https://t.co/4uRxbAXtHf, used by . Cofounder Venu marketplace. founding team @deliverydudes acq '21.
mimetisch @mimetisch
124 Followers 1K Following
Fred Carlsen @sjelfull
832 Followers 2K Following ⚡️ The future is here. Full Stack Engineer at @sanity_io. Also runs Superbig, my own little studio.
Simon Depelchin @SimonDepelchin
401 Followers 1K Following Laravel, https://t.co/3IDCd36k56, React, Vue. Currently remixing @winamp
Simon Rohrbach @simonrohrbach
2K Followers 1K Following Co-Founder/CEO @plainsupport. Previously built and led design at @Deliveroo. Swiss, but always late. he/him
Geert Jan Sloos 🇪�.. @geertjansloos
3K Followers 3K Following #100DaysOfCode challenge Building @payrequest_io , @openstartuptm , @hostingwalk
Plain Test Account @atriumplain
3 Followers 1 Following
Preslav Mihaylov @PreslavMihaylov
394 Followers 350 Following I code & teach for fun & profit. Tweeting about what I'm learning along the way. Product Eng @plainsupport, Ex-Uber https://t.co/UQRiJFXx6E · https://t.co/6kxPGDWmSr
Patrick Campbell @Patticus
54K Followers 134 Following Founded @profitwell (sold to @paddlehq). Deep expertise in pricing, retention, and high output management. How can I help?
Trigger.dev @triggerdotdev
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Stedi @stedi
2K Followers 0 Following Stedi Healthcare: The only API-first clearinghouse for claims and real-time eligibility checks, powered by the Stedi EDI platform | https://t.co/EIG41pbjLO
Screen Studio @screenstudio
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Railway @Railway
17K Followers 28 Following Ship your apps, databases, and more to production in seconds. Seriously. Status: @railway_status Support: https://t.co/jvZYgrtT48
John Collins @jaycee001
7K Followers 2K Following Work on content, comms & community for startups. Recovered journo. Semi-obsessive cyclist. I have opinions.
Soleio ✦ @soleio
32K Followers 9K Following 👨🏼🦲 Software designer turned investor 👨💻 Design: Facebook, Messenger, Dropbox 🌱 Capital: Figma, Vercel, Vanta, Framer, Perplexity and more — https://t.co/CzJiZZeyxB
Mitchell Petrie @Petr_ie
333 Followers 784 Following Designer helping early stage teams. Currently @PlainSupport. ⚡️ Serial tinkerer and enjoyer of speedy cars. 🏎️
SEED @SEED_run
699 Followers 191 Following Deploy, manage, and monitor Serverless apps on AWS. Follow us for product updates and everything Serverless! We are hiring, [email protected].
Kaltun @KallyCodes
77 Followers 101 Following Software Engineer 👩🏾💻 by day. Something far more mysterious and interesting by night 🥸
Elise @_elisebach
16 Followers 54 Following
Akos Krivachy @akoskrivachy
417 Followers 830 Following Building @thenutmegteam . Used to build @plainsupport and @babylonhealth.
Triangirls @triangirlsocial
2K Followers 2K Following Not your average women in tech community. Run voluntarily by @Lizhamburger, @rachaelgrocott, @katrinadargel & @livdenyer. https://t.co/JqGXBczAV9
@JamesAmeyUK @simonrohrbach @plainsupport @codesandbox I'm really grateful @simonrohrbach allowed me to invest.
@mhudack @simonrohrbach @plainsupport Plain is an absolutely incredible product. I was fortunate to work with them while at @codesandbox
It's a pleasure watching @simonrohrbach and @plainsupport execute.
We just launched something huge earlier this week that makes the core of Plain completely extensible. Thread fields give you the ability to extend Plain to meet your specific support needs. Providing that level of customization without sacrificing a quick, high quality,…
Serving 100k developers with 1 support engineer. In this video, @krithika0827 and @zenorocha answer questions about how Resend is scaling support.
Thanks @krithika0827 for taking the time to record this! Shoutout to @plainsupport, @inkeep_ai, and @retool for building the tools that are helping us scale. If you prefer watching on YT, here's the link: youtu.be/AyX63fbULIc?si…
How is @resend serving 100k developers with 1 support engineer? Here's how our playbook for scaling support.
Today, we're making the core of Plain's data model completely extensible – with the introduction of thread fields. Thread fields are: 🏎️ Completely integrated into the Plain workflow. Whenever you wrap up a thread, we'll automatically ask you to fill in any required fields using…
Best customer support software? Integrates with Slack, Discord, Linear. Please no Jira tooling
Resend is serving 100k developers with 1 support engineer. But how? I'm going to record a video with the one and only @krithika0827 to uncover the secrets. Reply to this tweet with your questions on how we support users, and we'll answer them in video.
Slack communities are a great place for customers to ask questions, learn more about your product, and help one another. But they can get overwhelming quickly as well and take a ton of work to maintain. Here are 7 things we’ve learned along the way on building a great Slack…
@chronark_ @plainsupport This one looks really nice. Thanks!
💡 What’s your preferred help desk platform? A lot of them seem old, boring and confusing. Looking for some clean, modern and exciting to use. Any good ideas?
Bonus: When we receive the support ticket in Plain, we get a bird's eye view of the user's subscription + usage data, thanks to Plain's Customer Cards feature 👇 x.com/steventey/stat…
We've been integrating @plainsupport at @dubdotco and I'm blown away by how composable & delightful it is. For any customer that reaches out to support, you can pull real-time subscription + usage data using Plain's Customer Cards feature. The DX is simply unparalleled.
Weekend project: Building a sleek in-app help portal for @dubdotco 💬 ◆ Fuzzy search on all our help articles ◆ Contact form with drag-and-drop image upload ◆ AI-generated title summary Built with @nextjs server components + @plainsupport's API + @AnthropicAI's Claude LLM.
We've been integrating @plainsupport at @dubdotco and I'm blown away by how composable & delightful it is. For any customer that reaches out to support, you can pull real-time subscription + usage data using Plain's Customer Cards feature. The DX is simply unparalleled.
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