@JioCare @JioCare SR00001WT2U7 what is the point in sending tech guys when they have no intention to fix the slow speed issue and tell us to live with 20MBPS when we paid 150mbps speed. why can't you provide yr committed speed. It is a deficiency in service and we look for justice. Thanks
@rajiv9181377319 Hi Rajiv, we never intend to let you down. Please be informed that we have noted your concern and we are working on the same. We appreciate your time and patience - Vanshika x.com/messages/compo…
@JioCare @JioCare SR00001WT2U7 can you commit the speed of 150mbps which we paid for is resolved instead of current speed 20mbps today itself its pending for last 7 days. What do you expect from customer pay and be at mercy of service provider? #customerservice #customerexperience
@rajiv9181377319 Hi Rajiv! Please allow us to make things right for you. We can see that your request is already in process and it will be resolved in no time. Rest assured, your concern will be prioritized. We highly appreciate your cooperation - Durgesh
@JioCare @JioCare SR00001WT2U7 you assured us it will be addressed today. Your tech guy did visit but issue not resolved neither the speed nor the DVR issue. Please tell us why should we trust Jio #customerservice #customerexperience #customersatisfaction #customerfeedback #happycustomer
@rajiv9181377319 Hi Rajiv, we are actively working on your issue, and rest assured, we are making every effort to resolve it as quickly as possible - Omkar
@rajiv9181377319 Hi Rajiv, that is certainly not what we want you to experience. Please be informed that our team is working on your concern and will provide an update at the earliest. We appreciate your patience – Sophia
@rajiv9181377319 Hi Rajiv, we are here to assist you. We have rescheduled the engineer visit. Rest assured your issue will be resolved at the earliest. The engineer will visit as per appointment scheduler. You will receive an SMS with the Service Request number & a link to track the Home (1/2)
@JioCare @JioCare SR00001WT2U7 how can you schedule an engineer visit at 8:30PM. Sorry, we are not comfortable letting strangers in since jio router is inside the room. #customerservice #customerexperience #customersatisfaction #customerfeedback #happycustomer #needhelp #business