Ransterdam @randeepbhatia
Skill: - #JAVA, #Hadoop, #Solr, #Spring, #Mysql, #PHP, #Game development, #Dance, #Cooking #Teaching #Simcity, #OnlineGame. Berkeley Joined July 2009-
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Ransterdam retweeted
Explained everything. The store manager responded like a chatbot — cold, robotic, no empathy. Then I tried your call center and online support. Same robotic wall. How is this acceptable, @ZARACare #ZaraCustomerService #RetailFail #DoBetter
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Ransterdam retweeted
@ZARA @inditexgroup @inditexgroup @MartaOrtegaP @InditexCare — you talk about innovation and customer obsession. But your store staff treated me like I didn’t matter. No flexibility. No logic. No care. Is this how Inditex brands operate? #Zara #Inditex #CustomerExperience #DoBetter
Ransterdam retweeted
It’s not about money. It’s about basic fairness. The product is unused. I asked for store credit. Instead, I got a scripted “no” with zero humanity. Is this the brand experience you're proud of, @ZARA ? @inditexgroup ? #CustomerRights #FashionRetail #ZaraDisappointment
Ransterdam retweeted
Hey @ZARA — is this really how you treat loyal customers? Bought a jacket. Didn’t wear it. Tags on. Unworn. I was traveling abroad & missed the return window by less than 48 hours. Tried returning it — not for a refund, just store credit. You refused. #Zara #CustomerExperience
Ransterdam retweeted
Ransterdam retweeted
@ZARA @ZARA_Care Appreciate the reply — but @ZARA_Care has already been contacted and they declined to help, just like the store and your online support. I’ve been told “no” at every level. What I need now is actual resolution, not another loop back to the same dead end. #Zara #CustomerExperience
Ransterdam retweeted
@ZARACare @ZARA @inditexgroup @inditexgroup @MartaOrtegaP @InditexCare — you talk about innovation and customer obsession. But your store staff treated me like I didn’t matter. No flexibility. No logic. No care. Is this how Inditex brands operate? #Zara #Inditex #CustomerExperience #DoBetter
Ransterdam retweeted
Explained everything. The store manager responded like a chatbot — cold, robotic, no empathy. Then I tried your call center and online support. Same robotic wall. How is this acceptable, @ZARACare? #ZaraCustomerService #RetailFail #DoBetter
Ransterdam retweeted
@ZARACare It’s not about money. It’s about basic fairness. The product is unused. I asked for store credit. Instead, I got a scripted “no” with zero humanity. Is this the brand experience you're proud of, @ZARA? @inditexgroup? #CustomerRights #FashionRetail #ZaraDisappointment
Ransterdam retweeted
Hey @ZARA — is this really how you treat loyal customers? Bought a jacket. Didn’t wear it. Tags on. Unworn. I was traveling abroad & missed the return window by less than 48 hours. Tried returning it — not for a refund, just store credit. You refused. #Zara #CustomerExperience
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