Resolver @resolvercouk

We're here to empower UK consumers. Resolver is a free platform you can use to send complaints to UK businesses, we write about all things consumer rights. resolver.co.uk London Joined February 2012

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Resolver @resolvercouk

a month ago

St. James’s Place was supposed to provide financial advice. But they have now admitted to charging clients ongoing advisory fees, even in cases where the promised financial reviews and advice were never delivered. Read more on the blog: news.resolver.co.uk/why-st-james-p…

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Resolver @resolvercouk

2 months ago

🚨Call for Stories: Were you caught up in the baggage system failure at Heathrow Terminal 5 on 11 July 2025? If you or someone you know had their baggage get stuck, lost, or stranded, submit your story now: resolver.co.uk/resolver_stori…

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Resolver @resolvercouk

2 months ago

📱SIM swap fraud is exploding — up over 1,000% in the UK! Your phone number could be the key to your bank account, email, and entire digital life. Find out how criminals are hijacking mobile numbers — and how to protect yourself before it’s too late: news.resolver.co.uk/sim-swap-fraud…

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Resolver @resolvercouk

2 months ago

Want to stay up to date with the latest consumer news? Why not join our newsletter for useful guides on your rights, money-saving tips and all the latest news. Stay in the loop - subscribe now 👉 buff.ly/4eibQzJ

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Resolver @resolvercouk

2 months ago

You think you’re protected when you buy a car on finance? So did Kay. Instead, she ended up with a dangerous vehicle, debt collectors at her door, and a ruined credit file for a car that never should’ve been sold. Read Kay's story here: news.resolver.co.uk/resolver-stori…

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Resolver @resolvercouk

2 months ago

If you’re having trouble getting a reply, give Resolver a try! As a free resolution service, it’s our aim to help make the complaints process as easy as possible. Raise your issue today 👉 buff.ly/2OQK8ic

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Resolver @resolvercouk

2 months ago

🛏️ Booked an Airbnb that turned into a disaster? Maybe the place didn’t exist. Maybe the host vanished. Maybe you were the host and your guests destroyed everything. This week we’re looking for real Airbnb stories. 💬 Got one? Tell us here: resolver.co.uk/resolver_stori…

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Resolver @resolvercouk

2 months ago

“I joined Gamstop to take control of my gambling. Now I get more ads.” We asked people to tell us what gambling has really been like for them. 📖 Read their stories, and why the system needs to change: news.resolver.co.uk/resolver-stori…

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Resolver @resolvercouk

2 months ago

Help us remain free! As a free service, we’re dedicated to making the complaint process as easy as possible to help you achieve the best outcome with your case. But we still require funds to keep our website running. Join the Resolver cause today 👉 buff.ly/3KDPQC5

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Resolver @resolvercouk

2 months ago

🚨 Shein is under EU investigation. Why? Fake discounts. False deadlines. Misleading refund info. These tactics aren’t just shady, they’re designed to mess with your decision-making. 💡 Learn how pressure selling works and how to spot it: news.resolver.co.uk/under-pressure…

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Resolver @resolvercouk

2 months ago

💔 Had a dating app disaster? We want to hear from you. We’re especially interested in stories involving: - Matches who turned out to be bots or scammers - Unclear subscriptions or sneaky charges - Harassment or platform inaction when things went wrong 👉 resolver.co.uk/resolver_stori…

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Resolver @resolvercouk

2 months ago

We always love to see a case closing with a happy ending! Have you ever used Resolver? Share your experience in the comments 👉 buff.ly/43MYari #ConsumerRights #ConflictResolution #CustomerComplaints #CustomerCare #PositiveFeedback #Testimonial

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Neverland Girl 💙 @Joanie765

4 months ago

@resolvercouk can I say a HUGE thank you for sorting out the mess I found myself in with Wowcher. No matter how I tried to contact them - telephone, email or whatever, I couldn't get through & almost got scammed from someone in another country. Thank you

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Resolver @resolvercouk

3 months ago

⚠️ Klarna just lost $99 million in three months. Because more and more consumers are unable to repay their Buy Now, Pay Later (BNPL) debts. What does this mean for your wallet, and for the future of spending online? 👉 Read more to find out: news.resolver.co.uk/klarna-crisis-…

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Resolver @resolvercouk

3 months ago

📣 “I paid my final bill. Now I’m being chased by debt collectors.” After switching from British Gas, Latassha did everything right, paid her bill and moved on. But a billing error turned into a months-long ordeal. 👉 Read Latassha story now: news.resolver.co.uk/resolver-stori…

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Resolver @resolvercouk

3 months ago

💰 Big win for UK consumers! Mastercard has agreed to a £200M settlement in a group lawsuit, and millions may be entitled to up to £70, even if they’ve never owned a Mastercard. Learn more here: news.resolver.co.uk/get-a-payout-f… #ConsumerRights #Mastercard

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Resolver @resolvercouk

3 months ago

✈️ Got a wild travel story? Airline abandoned you? Hotel nothing like the pics? Holiday turned legal nightmare? We’re spotlighting real people fighting for their rights, and we want YOUR story. Share here: resolver.co.uk/resolver_stori… #TravelFail #ConsumerJustice #HolidayScam

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Resolver @resolvercouk

3 months ago

🚨 An EU investigation into Shein has put a spotlight on fake discounts and other kinds of pressure selling commonly used on online markets. Make sure you understand how these tactics work, so you can use your own strategies to resist them. news.resolver.co.uk/under-pressure…

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Resolver @resolvercouk

4 months ago

Found yourself flooded with ads for online casinos across Instagram, Facebook and other Meta-owned sites? We’re currently seeking stories on gambling data breaches. If you think your data was stolen & sold by gambling companies, contact us now: resolver.co.uk/resolver_stori…

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Resolver @resolvercouk

4 months ago

Scammed but got your money back? Stuck in a complaint loop, or scored a rare customer service win? We want to hear your story. Help others stand up for their rights & get the justice they deserve. 📷 Share now on #ResolverStories: resolver.co.uk/resolver_stori… #ConsumerRights