Richard Smith @richard_refract

VP Sales EMEA for @allego | Previously Co-Founder and Sales Leader for Refract | Author - ‘Problem Prospecting?!’ | Sales Coach | Outbound Sales Enthusiast Newcastle Upon Tyne, England Joined March 2016

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Richard Smith @richard_refract

3 years ago

4 questions that must be answered by the end of your discovery call #sales #saassales #discoverycall

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Richard Smith @richard_refract

3 years ago

Back at @SaaStock Who’s here? #SaaStock2022

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Richard Smith @richard_refract

3 years ago

Want to level up your pitch? Think about how your prospects moan about their problems over the dinner table

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Richard Smith @richard_refract

3 years ago

When you get the 'Prospect has viewed the order form' email alert

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Richard Smith @richard_refract

3 years ago

Stop obsessing over product knowledge! #sales #salestips

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Richard Smith @richard_refract

3 years ago

When your boss asks why your prospect didn't move ahead with you at the end of the month. #activelistening #sales

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Richard Smith @richard_refract

3 years ago

Alternative call to actions to use in prospecting emails, which isn’t ‘asking for the meeting’ #prospecting #coldemail #sales

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Richard Smith @richard_refract

3 years ago

Who else is loving voice notes on Slack?

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Richard Smith @richard_refract

4 years ago

Who else is loving voice notes on Slack?

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Richard Smith @richard_refract

3 years ago

What to do when your prospect asks you to match your competition’s price #sales #negotiation

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Richard Smith @richard_refract

3 years ago

When you do good discovery, you do better demos #sales #demos #discovery

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Richard Smith @richard_refract

3 years ago

“When you go to your boss, what are you going to tell them is the reason you’re wanting to move forward with us?” Ask prospects this question when they give you their ‘verbal go ahead’. Why? Because you get to hear THEIR reasons for buying (not yours).

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Richard Smith @richard_refract

3 years ago

Is there any worse phrase peddled by Sales Gurus than: “Add value” ?

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o l l i e 🎙️ @OllieWhitfield_

3 years ago

NEW speakers announced for @autoklose Growth Month: 4 of 6 here... @WillAllred117 on Cold Email @aspirechrisrog on Hiring Sales Reps @richard_refract on Cold Calling @Stacy_Jax on Marketing Fails

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Richard Smith @richard_refract

3 years ago

Great to be running a prospecting workshop with a set of enthusiastic tech founders on @igniteaccel in Newcastle this morning

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Richard Smith @richard_refract

3 years ago

Always good to see @NathanLatka on stage. Kicking things off #SaaSiest2022

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Allego, Inc. @allegosoftware

3 years ago

Catch our webinar next Tuesday with @richard_refract and Tim Sullivan, @RichardsonSales, who will discuss the greatest challenges sales managers face and provide actionable ways to overcome them #conversationintelligence hubs.la/Q016NN9N0

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Richard Smith @richard_refract

4 years ago

Heart warming reviews about problemprospecting.com One of the best things I’ve ever done is write this book, due to the amount of sales reps it’s helped out.

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Richard Smith @richard_refract

4 years ago

When you hear your competitors are slamming aggressive ‘before EOY discounts’ down your prospect’s throats, whilst they position themselves as leading experts in sales conversations and churn out ‘data’ around what top sales people do differently in their sales calls

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