SupportNinja @supportninja
Helping ambitious companies scale sustainably with global outsourced talent since 2015. Bye backlog, hello growth. Squad up! #abetterwaytogrow 🌱 supportninja.com Austin, TX Joined March 2015-
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If you’re considering partnering with SupportNinja for world-class outsourced content moderation, you probably have some questions about what it looks like to work with us. hubs.li/Q02v5q8M0
🤖📉 AI + market volatility are forcing CX leaders rethink their outsourcing strategies. Join our CEO, Craig Crisler, in his session at the @SupportDriven Expo in Las Vegas, May 14-15 (in-person or virtually) 👇 hubs.li/Q02v8Vk80 #supportdriven #futureofoutsourcing
🎥 Did you miss out on our webinar with @cmswire, exploring AI, quality, and cost savings in outsourcing? You can still access the insights! Sign up now to view it on-demand. hubs.li/Q02v4hsM0 #StateOfOutsourcing #AIinOutsourcing #OnDemand
If you only read one thing today, make it the 2024 State of Outsourcing Report. Read as though your business trajectory depends on it. ⬇️ hubs.li/Q02v3tGh0
✅ In: Content Moderation ❌ Out: Users recklessly posting on platforms But what is content moderation? How does it work? Which type is best for you? Lucky for you, we break it down all in one place. hubs.li/Q02tXNPQ0
🚀 Explore the intersection of AI, quality, and cost savings in outsourcing! Join our webinar with @cmswire at 2 p.m. EST on April 24. Register now 👉 hubs.li/Q02tFqS80 #StateOfOutsourcing #OutsourcingStrategies
Cancel your plans for April 24 and join us instead. We’re chatting with @cmswire to help you rethink your #outsourcing strategy. Register now for #StateOfOutsourcing — you won’t want to miss this! ⬇️👀 hubs.li/Q02tPtB-0
Curious about how AI is reshaping #outsourcing decisions? Join us for webinar with @cmswire at 2 p.m. EST on April 24. Register now: hubs.li/Q02tFkD70 #StateOfOutsourcing #AIinOutsourcing
Looking to outsource content moderation? 🤔 Your choice of provider can make or break your brand’s reputation. Here are 7 things to consider. 👉 hubs.li/Q02tttlq0 #TrustAndSafety #ContentModeration #ContentModerationOutsourcing
At SupportNinja, we firmly believe that AI and humans are better together. Learn why 👉hubs.li/Q02tlq2S0 #AI #GenerativeAI #CX #CXStrategy #CustomerExperience
Organizations are rethinking what they need from their outsourcing partners and exploring their options. Join us with @cmswire for a webinar on April 24 to learn how companies can maximize the results from their outsourcing investments. Register Now 👉hubs.li/Q02t33hS0
Much of our communication and expression happens online. 💬🌐 And with every post and comment, it gets harder to keep online communities safe and welcoming. 👉 hubz.li/Q02sVCqL0 #TrustAndSafety #ContentModeration #AI #ArtificialIntelligence
🤖 Artificial Intelligence is no longer the future; it's the present. Today, AI capabilities are a growing priority for organizations. Explore more trends in our report 👉 hubs.li/Q02sLBZ60 #StateOfOutsourcing #CustomerExperience #CustomerSupport #ABetterWayToGrow 🌱
From reducing escalations to improving quality of service, the combination of humans and AI can create a truly unbeatable team. hubs.li/Q02sCgKr0 #customerservice #customerexperience #customersupport #abetterwaytogrow 🌱
The best outsourcing vendors fit together with their tech clients seamlessly, like a jigsaw puzzle. hubs.li/Q02sqKjf0 #CustomerService #CustomerExperience #CustomerSatisfaction #CustomerSupport #ABetterWayToGrow 🌱
What does the future of outsourcing look like? Which outsourcing trends are shaping that future? hubs.li/Q02s7WjK0... #CustomerExperience #CustomerSupport #ABetterWayToGrow 🌱
What trends are shaping the 2024 outsourcing market? 🔎📊For one thing, outsourcing isn’t just about cost savings anymore it’s about quality. See what else is on the horizon: hubs.li/Q02r-WLl0 #OutsourcingTrends #FutureOfOutsourcing #BPO #AIinOutsourcing
Let’s meet the mandate to scale with AI and customer support together. hubs.li/Q02rpwHZ0 #customerservice #customerexperience #customersupport #abetterwaytogrow 🌱
We surveyed almost 500 leaders to better understand how outsourcing is changing. 🧐📊 For a taste of the full report, check out the top 6 trends we saw in the results 👉 hubs.li/Q02r6ByZ0 #OutsourcingTrends #BusinessProcessOutsourcing #AIinOutsourcing
488 leaders. 1 survey. 5 key takeaways. hubs.li/Q02qY9kL0 #StateOfOutsourcing #CustomerService #CustomerExperience #CustomerSupport #ABetterWayToGrow 🌱
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Delighted to welcome @supportninja @CraigCrisler Ciara Byrne John Bennett to #Cork #WhyIreland
Dallas-headquartered BPO company,@supportninja, has announced the opening of a new CX Centre of Excellence in #Cork with plans to create 50 #newjobs over the next three years. You can read more here: idaireland.com/latest-news/pr… #WhyIreland #BusinessProcessOutsourcing
In the end... Curiosity beats smart Execution beats luck Consistency beats intensity Kind beats clever Together beats alone
Be so busy improving yourself that you have no time to compare yourself to other people.
If you're having trouble deciding whether you should buy something that isn't really essential, imagine somebody offering you the item or money of equal value. If you would choose the money in a heartbeat, that's a great indicator that you should not buy that item.
Don't fear failure. Fear being in the exact same place next year as you are today.
Rich people: Why don't you invest your money? Poor people: okay Rich people: err, wait
Your major goal must be clearly bound by time. Set a deadline on it. Select a realistic but challenging date for its completion and write it down. If it’s a long-term goal, such as two or three years, break it down into smaller parts, with benchmarks, every 30 to 60 days.
Psychologists demonstrated that attitudes follow behaviors more than behaviors follow attitudes. When you start to act on your intention as intended, you will see your attitude and motivation change.
Content creation: One of the most difficult jobs that people believe to be easy.
A few tips that I’ve discovered to prevent failed business partnerships: - Define responsibilities, equity, and compensation ahead of time. - If something doesn’t seem right, investigate. - Contracts and policies are annoying – but they’re necessary. bit.ly/39lwiQP
If it doesn’t involve judgment, automate it, outsource it, or forget it.
Be confident enough to make mistakes. If you’re not you’ll never learn.
What is the single most important lesson life has taught you so far? I'll go first: The happiest people are the givers, not the takers.
Ways to be constantly improving: - Read books - Listen to podcasts - Take a course - Practice old passions - Get feedback & critique - Commit to daily practice - Be open to change - Get around a community What am I missing?
One of the biggest killers of entrepreneurial growth - PERFECTIONISM
Without the right mindset, you’ll always be the biggest obstacle in your own way. @iGrowthHQ
Anxiety, unlike real fear, is always caused by uncertainty. Understand that when we’re anxious, it’s because we’re uncertain. The solution to this isn’t worrying more — it’s doing all we can to either find clarity or working to accept that uncertainty is part of life.
I recently asked my friends: “What fear is holding you back?” Their answers included: • failure • rejection • being broke • not being good enough I think the last one — not being good enough — is actually at the root of all the others.
Surround yourself with people and groups whose default behavior is your goal behavior. If you want to run more, join a group that runs every day. If you want to tweet more, follow people who tweet a lot. This is how you turn desired behavior into default behavior.
Everyone has an idea, what sets people apart is execution.
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