Support Ops @supportops
A weekly podcast that helps you deliver a better support experience to your customers. New episodes every Tuesday! supportops.co/about/ Joined July 2012-
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Support Ops retweeted
[WEBINAR] There's still time to join us today at 1 PM ET for a chat with @chaseclemons of @basecamp @supportops and @NickFrancis on how #support teams can be more effective in their reporting! hlp.sc/2ymRCQq #CustServ
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🆕 Supporting your team in both work and life. supportops.co/158-support-in…
Support Ops retweeted
.@supportops talks about the future of customer support. bit.ly/2BcsdP7
When you report on everything, it’s easy to lose sight of what truly matters. helpscout.net/helpu/basecamp…
🆕 The future of customer support supportops.co/157-the-future…
Support Ops retweeted
📣 How can you turn your #CustServ reporting from a document that goes unread to information that makes a real difference to your business? Join @chaseclemons of @basecamp @supportops and @NickFrancis for a live chat on leveling up your support reports 🙌 hlp.sc/2AsUvnD
🆕 What does a career in customer support look like? supportops.co/156-a-career-i…
🆕 Customer Success - Don’t Slap It On supportops.co/155-customer-s…
Support Ops retweeted
Closing keynote from @knowyourconpany ceo Claire Lew at #SupConf pscp.tv/w/bNC_XTF6WUVi…
With this week’s episode, we look at how to successfully offer a white glove onboarding experience. overcast.fm/+BduthSHP8
Have you thought about offering white glove onboarding for your customers? overcast.fm/+BduthSHP8
🆕 @celysestroh and @jeffvincent look at how white glove onboarding can be successful for your customers. supportops.co/154-white-glov…
Support Ops retweeted
Customers love it when you offer classes and demos but how effective are they? @supportops bit.ly/2hObYMb
Are you thinking about online classes/demos for your app? Give this episode a listen to help with that decision! supportops.co/153-back-to-sc…
Support Ops retweeted
I’ve been doing these things for almost 10 years, and still don’t have all the answers. Super fun conversation!
I’ve been doing these things for almost 10 years, and still don’t have all the answers. Super fun conversation!
🆕 Let’s talk online classes with @alisongroves and @jeffvincent! supportops.co/153-back-to-sc…
How does your onboarding change when it’s a team buying your product? overcast.fm/+BdusW9C6w
Support Ops retweeted
Quelle surprise: onboarding groups presents different challenges from onboarding single users. supportops.co/152-ive-got-to…
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