Swaroop Vijayakumar @swaroop_vij

building ai agents for fast growing residential & commercial field service companies @fieldproxy fieldproxy.com Joined January 2011

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Swaroop Vijayakumar @swaroop_vij

6 months ago

Ever wondered what happens when a field technician arrives at a job site only to realize a crucial part is missing? A simple delay can turn into hours of downtime, frustrated customers, and lost revenue. But with real-time spare parts tracking, this scenario becomes a thing of…

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Swaroop Vijayakumar @swaroop_vij

6 months ago

12 Startup Lessons Every Founder Needs to Know Starting your first business isn’t a smooth ride. It’s more like a rollercoaster with unexpected twists and turns. Some nights, you’ll be fueled by excitement. Other nights, you’ll be staring at your screen, wondering why you even…

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Swaroop Vijayakumar @swaroop_vij

6 months ago

Imagine this: You’ve spent months working on a huge project. You’ve been behind the scenes, gathering data, analyzing trends, fixing problems, tweaking the system, basically doing all the heavy lifting. You know the work is solid. You’re ready to show it off. But then comes the…

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Swaroop Vijayakumar @swaroop_vij

6 months ago

Tired of stressing over SLA breaches in your field service business? READ THIS👇 Keeping your promises and avoiding those dreaded missed deadlines is key to keeping your customers happy and your reputation intact. Here’s how you can avoid those SLA slip-ups: 1) Set Clear…

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Swaroop Vijayakumar @swaroop_vij

6 months ago

Many service businesses still wrestle with the challenge of managing job reporting. - Is it really worth investing in job reporting tools? - Does it really make a difference to customer satisfaction and operations? Here's the truth: This isn’t a black-and-white issue, it’s…

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Swaroop Vijayakumar @swaroop_vij

6 months ago

Ever had a service appointment where no one showed up on time, and no one even bothered to update you? Frustrating, right?... Yes, it is! I have seen that happen several times. That’s exactly why SLA tracking matters. It’s not just about meeting internal targets. It’s about…

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Swaroop Vijayakumar @swaroop_vij

7 months ago

This will help you remove the hidden costs of inefficient routing… Many field technicians spend their morning traveling back and forth across town because their routes weren't planned efficiently. By the end of the day, they covered more miles but completed fewer jobs than…

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Swaroop Vijayakumar @swaroop_vij

7 months ago

Can Nora help me with missed deadlines? Yesterday, I shared how Nora could help field technicians, and someone asked an important question: “Can she help with missed deadlines?” Let me explain with this event 👇 Last week, one of the prospects I spoke to mentioned she had…

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Swaroop Vijayakumar @swaroop_vij

7 months ago

Is scheduling stress keeping you up at night? READ THIS 👇 When I started working with field service companies, one problem kept standing out: scheduling is often more guesswork than science. Take this scenario: Michael’s factory machine breaks down. Sparks are flying, and…

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Swaroop Vijayakumar @swaroop_vij

7 months ago

Something new is brewing at @fieldproxy... 🚀 About a year ago, one of our early investors asked me a question that stuck: "Are you building AI capabilities to help field service companies? This is a once-in-a-lifetime opportunity to do something truly transformative ”…