SysAid @sysaid
SysAid empowers IT to drive 100X more impact for organizations. ITSM run by AI—and you. SysAid.com Joined May 2009-
Tweets9K
-
Followers10K
-
Following536
-
Likes3K
Every CIO is talking about AI, but who actually has a roadmap? 🤔 This guide breaks down the must-have steps to turn AI hype into business results. sysaid.com/blog/itsm/cio-…
0
0
1
25
0
What if your IT support team could have its own personal AI assistant - available 24/7, ready to handle issues before they even reach your inbox? Your team deserves a smarter way to work. Watch now.
IT’s role is changing. A recent survey of 1,200+ professionals reveals the shift from fixing issues to forecasting, preventing, and driving business outcomes, with Agentic AI leading the way. Read the full blog: sysaid.com/blog/itsm/itsm…
Burnout? Not with SysAid. Our AI Agents handle repetitive IT tasks, like password resets and access requests, so you can focus on the work that really matters. sysaid.com
🚀 We’re growing, and fast! Our R&D and Product teams are hiring for 11 incredible roles right now. If you're passionate about AI, we’d love to hear from you. 👉 Apply today or tag someone who should careers.sysaid.com
Happy SysAdmin Day to the heroes behind the helpdesk. This year, we wrote you a song. 🎶 Give it a listen and enjoy your moment: Thanks for everything you do, from all of us at SysAid — humans and AI agents alike 🎶🎉 #SysAdminDay #SysAid #ITSM
Meet Generate Wrap-up to SR — your AI-powered case summary assistant. It scans the full ticket history and auto-generates clean, accurate worklogs for seamless handoffs and documentation. No more digging. Just smart summaries.
👋 Back in the AI Agent Corner! Meet the Intelligent Swarming Agent — it finds the best experts for the job, fast. 🧠 Matches requests with skill profiles 💬 Spins up a Slack channel for real-time swarming Smarter teams. Faster fixes.
📢 SysAid partners with LOGON Software Asia to bring AI-driven ITSM solutions across Asia. “This partnership strengthens our commitment to delivering innovative IT service management,” says Avi Kedmi, CEO of SysAid. sysaid.com/news/logon-and…
Introducing the SysAid Developer Site A new home for devs who want to build faster, customize deeper, and automate smarter. 🔹 Use modern APIs 🔹 Integrate with Slack & more 🔹 Customize UI & logic Start building now developers.sysaid.com
Sorry @GetArtisanAI, but we believe in keeping humans in the loop
Struggling with change management? This guide breaks down how to make changes smoother, smarter, and fully aligned with ITIL best practices. Learn more in the blog ↘️ sysaid.com/blog/itsm/how-…
Agentic AI is here — and it’s changing the way IT teams work. It takes action on its own, learns from context, and drives smarter, faster service. Learn more in the blog 👉 sysaid.com/blog/generativ…
Live at SITS! @akedmi and Chris Long shared how Dornan scaled AI agents with SysAid—starting small, then expanding with control, customization, and compliance at the core. Thanks to all who came to explore responsible AI! Make sure to stop by our booth💥
🎉 We’re all over SITS this year — and so are our AI agents. Come see them in action at our booth! Whether you're deep into AI or just browsing, we’d love to show you what our agents can do.
Operations Associate in the Banking Industry gives SysAid 5/5 Rating in Gartner Peer Insights™ Artificial Intelligence Applications in IT Service Management Market. Read the full review here: gtnr.io/t05Dlc7XU #gartnerpeerinsights
IT Associate in the Banking Industry gives SysAid 5/5 Rating in Gartner Peer Insights™ Artificial Intelligence Applications in IT Service Management Market. Read the full review here: gtnr.io/2jricgylL #gartnerpeerinsights
Senior Desktop Support Manager in the Services (non-Government) Industry gives SysAid 5/5 Rating in Gartner Peer Insights™ Artificial Intelligence Applications in IT Service Management Market. Read the full review here: gtnr.io/qymvkjSQP #gartnerpeerinsights
Greg Sanker @gtsanker
2K Followers 1K Following Empowering Excellence in IT Service Management. Author IT Change Management: A Practitioner's Guide #CIO #Author #Speaker
Stephen Mann @stephenmann
7K Followers 334 Following Chatty man who loves to talk, write and tweet about #ITSM, #IT, #servicedesk, #custserv, #tech & life. Now back as an ITSM industry analyst with @ITSM_tools #AR
HappySignals @HappySignalsLtd
573 Followers 278 Following Leading Employee Experience Management Platform for IT
Joe The IT Guy @Joe_the_IT_guy
7K Followers 85 Following Native New Yorker. Loves everything IT-related (& hugs). Passionate blogger & social media addict.
Roy Atkinson @RoyAtkinson
16K Followers 10K Following Business Advisor | Industry Analyst | Writer | CEO #CX #tech #ITSM Podcast: Reach Your Do Point® https://t.co/jv9vs2PngD
Sophie Danby @SophieDanby
2K Followers 181 Following ITSM Marketing Consultant. Pretending to be interested in IT. Thoughts are personal (or stolen from a clever person).
Jerry @waughj
6K Followers 3K Following I’m a computer systems architect. I believe blockchain, economy models, and AI need to be advanced in tandem, to maintain a peaceful society.
Alan Berkson @berkson0
5K Followers 597 Following Statistically unlikely in a GPT world. I help teams tell stories the market can’t ignore. #CorporateNarrative | ex-@FreshworksInc | The Narrative Intel
GamingWorks @gamingpaul
2K Followers 396 Following Retired, but still championing Attitude, Behavior & Culture as the number one critical success or fail factor for organizations to succeed.
Dinis Guarda @dinisguarda
113K Followers 9K Following FounderAuthorCreator @Businessabc__ #AIGlobalSummit https://t.co/cy4aOfKKNc @citiesabc https://t.co/6A7JjL1ZIf @ztudium @sportsabc_ @fashionabc_ @intelligenthq AIDNA 2.5Mtribe
REAKTOR @ReaktorToken
10K Followers 2K Following Reaktor Ecosystem | Layer 1 Blockchain | PoW uNminer | AI integration
Barclay Rae 🧀 @barclayrae
5K Followers 2K Following Consultant, podcaster, writer. @barclayrae.bsky.social. Cheese consumer. Glaswegian Londoner. My opinions.
James Kirk @wrtnjrj
691 Followers 1K Following
Erdwalerdirq @Erdwalerdirq42
63 Followers 2K Following
Viper @0xviper_gtx
74 Followers 274 Following Security Researcher | Crypto Enthusiast | Alpha Hunter | Security Analyst | 🌐 Web3 Enthusiast | 🎨 Creative Thinker Protecting systems
GoldSurfer @Notrace0110
7 Followers 698 Following
Couwie @Couwie19149
35 Followers 614 Following
Best in Biz Awards @BestinBizAwards
2K Followers 5K Following Top business awards since 2011; and the only awards program judged by top-tier press from AP to WSJ. Conferred in two regions: North America and International.
Dwusarq @Dwusarq243622
48 Followers 2K Following
. @C_C_9_9
32 Followers 726 Following
RTA @Ghulamrahman111
411 Followers 2K Following د سمې هېواد او د نړۍ مهم او ورستېو خبرونو لپاره زمونږ پاڼه فالو کړئ درنښت
Flash Slothless @FSlothless
8 Followers 209 Following
Ronald Gometi @gometi_r
2 Followers 81 Following
Wisecor services @Wisecors
72 Followers 749 Following Empowering businesses with efficiency, innovation, and growth. 🚀 Outsourcing | Consulting | Finance | HR | Tech Solutions
SmartQubit @smartqubit
819 Followers 6K Following Red Hat Delivery Specialist - OpenShift, AWS Technical Professional, IBM Advanced Technical Expert, IBM Storage Specialist, VMware Cloud Master, SAN Specialist
tonmoy @PapuTonmoy
1K Followers 6K Following 🧠 Altruism is not invariably linear or unequivocal. 🌐 Dialogue is often forged within the penumbra of interrogation, dialectics, exegesis, and nuanced irony.
Karim Sadrudin Juma @ZainabJ50942039
9K Followers 10K Following Fun Stuff What I love to tweet about . And how fun twitter can be. Life is about Ideas, kindness, and Love. I hope I can bring some new things to your life.
@bablueteam24 @bablueteam24
2 Followers 136 Following
miller @MickeyMimi34614
0 Followers 13 Following
rw. @RekoWho
799 Followers 2K Following Si un clown emménage dans un palais, il ne devient pas roi, le palais devient un cirque. #FREXIT
Mazid Miya @mazid_miya20643
379 Followers 3K Following Love Kashmir Mr_Perfect😎 ❤Allahamdulillah For Everything 💖 Mom Dad 📸_Photography ☺_Single 🎂_DOB 11 DEC
kjospo kpasjpc (✸,�... @kjospo17781
152 Followers 436 Following
Faveo Helpdesk @faveohelpdesk
1K Followers 1K Following Simple yet advanced omnichannel Helpdesk software with unlimited agents usability for best Customer service experience. Available as cloud and self hosted.
Alex Json @AlexJson114496
0 Followers 6 Following
Rihan @rihan316
0 Followers 572 Following
Princewill || Orochi ... @princewill_okon
1K Followers 2K Following The most Verifiable Data Layer | Your Guide. @OrochiNetwork
Ngara @NelsonMaph69759
120 Followers 1K Following Arsenal supporter , Farmer , Real estate agent, former Zanu pf branch youth chairman
Digital 8 Mindset @Digital8Mindset
4 Followers 109 Following
Trapfly @trapflyofficial
45 Followers 275 Following have fun with crypto in the first blockchain game ever for Apple Vision Pro and Meta Quests
AltF9 Technology Solu... @AltF9tech
129 Followers 598 Following AltF9 Solving Business Problems using Digital Solutions, using Services Like Cloud, MSP , Devops , UC , Security ,BC&DR , Office Productivity.
shashank mishra @Th3_G0df4th3xr
15 Followers 932 Following
X3r0_Flux_ @X3r0_Flux_
12 Followers 907 Following
Emem Shadrach Ekemini @EmemShadrach
312 Followers 5K Following | •7yrs+ Experienced Forex Trader | •Certified AI/ML Engineer; Co-founder @Realai_solution | •Software Dev. My Trading Channel: https://t.co/0Z3SIJRXMZ
Delbert Rutherford @DelbertRut80226
36 Followers 664 Following
Lex Alexandria @LexbyAlexandria
99 Followers 555 Following Desde 2017, a Lex é uma solução tecnológica criada pela Alexandria Energia. Possuímos mais de 1500 usinas espalhadas por todo o país
Digitally Dez @dez_runitup
60 Followers 166 Following |Uncle|Brother|Son| IT professional|Network Engineer|Cybersecurity enthusiast.
mohammed rahhal @m7mdrhl
27 Followers 386 Following Computer Engineering Fresh graduation - SY0-701 | CCNA | CEHv13 | eCIR - Looking for a job in cybersecurity
Premanand Natarajan @TeknoStrat
254 Followers 5K Following Technical Strategist https://t.co/JLPIKd3lMR https://t.co/kaGDDJmlSP
NetworkChuck @NetworkChuck
217K Followers 635 Following Believer. Beard. Coffee. Tech. Youtube. Check the link in my bio to see my latest video!
Polo @spartacuspi
24 Followers 444 Following If(linux == true){ print(" NOTHING IS IMPOSSIBLE, EVERYTHING IS POSSIBLE, JUST DO IT MAN) }
Teerkio @TeerkioF7a_y0
14 Followers 337 Following
Amir Potts @AmirPotts
0 Followers 4K Following The greatest glory in living lies not in never falling, but in rising every time we fall.
RARE7.eth @Rarebreedmaleek
2K Followers 2K Following TRY DEY CATCH CRUISE! Network Security Admin|| ENGR.|| Digital Currency Trader (Crypto, FX, & NFT) || @manutd @burnaboy 🕊️
Ahmad @ahmnoor
47 Followers 360 Following
Greg Sanker @gtsanker
2K Followers 1K Following Empowering Excellence in IT Service Management. Author IT Change Management: A Practitioner's Guide #CIO #Author #Speaker
Stephen Mann @stephenmann
7K Followers 334 Following Chatty man who loves to talk, write and tweet about #ITSM, #IT, #servicedesk, #custserv, #tech & life. Now back as an ITSM industry analyst with @ITSM_tools #AR
HappySignals @HappySignalsLtd
573 Followers 278 Following Leading Employee Experience Management Platform for IT
Joe The IT Guy @Joe_the_IT_guy
7K Followers 85 Following Native New Yorker. Loves everything IT-related (& hugs). Passionate blogger & social media addict.
Roy Atkinson @RoyAtkinson
16K Followers 10K Following Business Advisor | Industry Analyst | Writer | CEO #CX #tech #ITSM Podcast: Reach Your Do Point® https://t.co/jv9vs2PngD
Sophie Danby @SophieDanby
2K Followers 181 Following ITSM Marketing Consultant. Pretending to be interested in IT. Thoughts are personal (or stolen from a clever person).
Alan Berkson @berkson0
5K Followers 597 Following Statistically unlikely in a GPT world. I help teams tell stories the market can’t ignore. #CorporateNarrative | ex-@FreshworksInc | The Narrative Intel
GamingWorks @gamingpaul
2K Followers 396 Following Retired, but still championing Attitude, Behavior & Culture as the number one critical success or fail factor for organizations to succeed.
sallytwoshoes 💙�... @sallybogg
2K Followers 1K Following Head of Service, @NHSDigital Tea drinking Yorkshire lass, Leeds Top 20 Most Influential Women In Tech 2023 she/her #HealthTech #ITSM #Digital 👩🏼💻🏳️🌈
Barclay Rae 🧀 @barclayrae
5K Followers 2K Following Consultant, podcaster, writer. @barclayrae.bsky.social. Cheese consumer. Glaswegian Londoner. My opinions.
Evan Kirstel #B2B #Te... @EvanKirstel
374K Followers 312K Following TV host, Podcaster, Tech influencer, content creator, Industry Expert w/600K followers, focus on #Enterprise 💻 #Cloud ☁️#5G 📡#AI 🤖#Telecom ☎️ 🔑 #Cybersec
Short' Snacc @ShortSnacc91
33K Followers 2K Following He/Him - PlayStation Fanboy - Autism & ADHD - works in Tech. Happily Taken ❤️
Kevin Wallace @kwallaceccie
15K Followers 33 Following Owner of Kevin Wallace Training, LLC. Author for Cisco Press. CCIEx2 #7945 (R/S and Collaboration), CCSI #20061.
Morten Hjorth @MortenHjorth
2K Followers 13 Following My PlayHouse - YouTube channel about High End Enterprise Server, Storage & Network equipment. Try to entertain, sometimes I succeeds!
Colten Shinn | Shadau... @InTheShadaux
129 Followers 258 Following Enterprise Tech YouTuber - Father - Husband of @Zoeti4 - Passionate Advocate of Technology & Life https://t.co/2ho03uJsfm
Byte My Bits @_ByteMyBits
7K Followers 69 Following "Content Creator" with the attention span of a Goldfish. https://t.co/B2kvcW3J3K
Chris Titus Tech @christitustech
24K Followers 285 Following Professional Distro Hopper, Sr. LLM Prompt Specialist, and IT Guy - YouTube https://t.co/OJq2IitdQU
Geekflare @GeekflareHQ
2K Followers 195 Following Trusted Business Resources for Growth Find and compare business software insights to increase efficiency, and streamline operations.
RED OLIN Consulting @RedOLINOfficial
157 Followers 2K Following Enthusiastic #CyberSecurity #ComplianceAuditor #Pythonist #Pentester. Interest: #AI #MachineLearning #BusinessIntelligence & #EthicalHacking #WhiteHat the WORLD
The Workplace Event @WorkplaceEvent
2K Followers 3K Following Join thousands of #workplace professionals at the new home for workplace and #facilities innovation | 8-10 April 2025 | #TWE2025
KAROL | WOWlegalx �... @karolwowlegalx
2K Followers 4K Following DesignOps & Legal Design Lead at @wowlegalx👩🏽💻 ⚖️ 🙋🏽♀️co-creating WOW legal experiences 💼 UX/Product & service designer / 👩🏽🏫Teacher ✉️DM-me
Rohan Gaikwad @MaximumTwang
242 Followers 382 Following Product Design Leader @ServiceNow | @UXDAwards '23 Winner | Carnegie Mellon, IIT Alumni
Taylor Wiggins @Taylor_Wiggins_
91 Followers 250 Following I am a cybersecurity professional with a tenacity to excel and the passion to learn! #WomenInTech #WomenInIdentity
서울허생(Mr. Heo ... @DieHardLee
748 Followers 4K Following 현업은 전략쟁이. 미래꿈은 글쟁이. (From strategist to novelist) 가끔 만년필로 손글씨 쓰기. (Handwriting, Calligraphy)
Justin James @juztinjames
138 Followers 763 Following Java Programmer | I help business by writing APIs | ℹ️♥️🅰️🅿️ℹ️ | Android Fan | Oracle Middleware Expert | Webservice Evangelist | Consultant | Traveller |
Kirsi Tarvainen @kirsitarvainen
350 Followers 465 Following I think we all deserve good #custserv. Senior product marketer for SAP Service Cloud. Get my energy from my family, Finnish nature and dancing.
Tiffani Lewis @tiffanitime
134 Followers 184 Following Renaissance woman, native Texan, mama, optimist & encourager, IT enthusiast
Tounca Business Solut... @touncaHQ
68 Followers 138 Following Tounca, Inc. can implement any ERP or CRM solution and provide virtual project manager (PMaaS).
David Whaley @davidgwhaley
158 Followers 623 Following Conservative, US Army veteran, kidney recipient in 2007 and happily married to the donor since 1996. #DeSantis
RATTLING STICK @RattlingStick
6K Followers 2K Following London based Production Company ☞https://t.co/4W6d1ZJr4W☜
ME net @MindEmpathyNET
173 Followers 3K Following Peer to Peer multilingual platform where everyone can give the best of their talent, creativity, and wisdom to increase productivity ⭕ [email protected]
Björn Gullberg @bjorn_gullberg
144 Followers 793 Following Enabling customers in their digital transformation through optimized solutions for software delivery.
David Giammona @giammona_david
98 Followers 53 Following Now Learning community ambassador empowering and supporting training content creators within the ServiceNow community.
Angela Smith @AngelaSmith53
648 Followers 2K Following Conservationist; saving endangered species, solving ocean issues. Founder of @sharkteamone. AI for Earth🌎Disney Conservation Fund grantee🦈Nat Geo Field Notes
Robert S. Boogar @BoogarLists
897 Followers 5K Following Boogar Associates | @NEC America • @TVGuide • Human Code (@PublicisSapient) • @Activision • Paramount (@paramountco) • Waypoint AI (@waypointai)
Nåte Kåtz @nmk860
336 Followers 3K Following พละ ; πᾶν ; ดี IMEI: 351188225248226 · AKA-_нцбн.Ⓙ4$$_ | .й0гe.б1T$_ | aka jesus.љ ***M1_Fanboy*** https://t.co/QnpV8heaYA : UNREAL PUBS GUT*
Best in the Galaxy @aldenhansolo
825 Followers 3K Following Alden Ehrenreich and #SoloAStarWarsStory appreciation account ❤️😊 #AldenEhrenreich #MakeSolo2Happen #StarWars #GalaxysEdge
Carla Haddad Mardini ... @CarlaUNICEF
7K Followers 2K Following Director, Global Private Sector Partnerships & Fundraising @UNICEF. Humanitarian. #Women & #children at the table for #SDGs. Inspired by multi-hyphenates.
jenni capurro @jennicapurro
269 Followers 272 Following Because your friends don't dance and if they don't dance, well, they're no friends of mine. My tweets are my own.
Paulo Bueno Bruno @PauloBBruno
59 Followers 2K Following
Maryam🦋 @AO__Maryam
2K Followers 1K Following Surely, there is light at the end of the tunnel | Pro Women♀️💪| I love love 💗| Good vibes only | Rom Com addict |
Ellie Brown @BrownEllie
845 Followers 3K Following @IconicImagesNet representing @Terry_ONeill Norman Parkinson Ed Caraeff Gered Mankowitz & more Formally of Splash News & Newsflare fame. Proud netball mum!
Bitcoin ATMs: Kash In... @KoinKryptATM
121 Followers 701 Following Spreading the love #Bitcoin KoinKrypt ATMs. 🇹🇴 Tongan woman owned and operated.
🤳🏻📵 DAZ 💻... @domingoszatti
196 Followers 4K Following • Aquele que tudo adia, não deixará nada concluído, nem perfeito • O trabalho que nunca começa é o que mais demora para terminar • Feito é melhor que perfeito
Swati @Swatiwar
61 Followers 471 Following Consulting Engineer @Cisco👩💻| @AWS Community Builder | Ex-Cisco TAC | Ex-MSP @Microsoft | Love Mathematics◽️ | IG swatitiwaria | https://t.co/S8ai2h7rgQ
Elizabeth Lindsey @elindse1
1K Followers 2K Following Chief Development Officer @move_uptogether Fighter for #economicmobility and #digitalinclusion. Nonprofit management maven. Pop culture lover. Views are my own.
VP Gerald Chavez Jr @chavez_junebug
327 Followers 2K Following Honestly,intelligent,VP,equality,communisis humanism,discriminating,judgmental, Navajo Nation,Leo,native lawmaker, Republic,Democrats, legislation, LGBTQ,Oath
James Moyer @yaames_
194 Followers 242 Following Huge volleyball guy, avid comedy fan. I watch a lot of YouTube.
Kei Nishikawa @KeiNishikawa3
1K Followers 916 Following 魔除け：光复香港时代革命,新疆集中营,习明泽 I do lots of Retweet like insane. 避難用のつもりがこちらが本アカウントに。メモとしてのRTがとても多いです。あとエアリプ。フォロー返しもしない人なので、ごめんなさいね。追伸 V16、WAR RIGと一緒だ
Moussa Solutions @moussasolutions
341 Followers 2K Following Moussa Solutions can amortize costs, and secure demands for companies that are not IT-based in their core, and which they cannot achieve on their own.
Petagaye AC @petal_tech
244 Followers 782 Following Tech Lover | Introvert | In I.T. for 10yrs. | Just Learning CyberSecurity | Willing to Learn Anything | Looking for Guidance, ready to Network
Digital.ai @digitaldotai
812 Followers 1K Following AI-powered software delivery platform for the enterprise, enabling large organizations to build, test, secure & deliver high-quality software.Trends for United States
175 B posts
9.709 posts
5.167 posts
1.194 posts
17,2 B posts
20,2 B posts
48,1 B posts
23 B posts
5.534 posts
4.318 posts
126 B posts
17,4 B posts
48,2 B posts
24,8 B posts
13 B posts
You might like
Marc Shaw
@Shawlsy99
9K Followers
bookangel
@book_angel
14K Followers
XR Today
@Xrtoday
9K Followers
The Connectivity Cent...
@TCCPhysicalSec
10K Followers
Morpher
@morpher_io
37K Followers
Tessa Lena a.k.a. Tes...
@TessaMakesLove
21K Followers
CX Today
@cxtodaynews
8K Followers
PastorJoepersaud
@jmpersaud77
10K Followers
PAVC, The Musicians�...
@SeeTheMusic
7K Followers
SEMSITES
@semsites
4K Followers
Finn Wittrock Source
@Finn_Wittrock__
5K Followers
Rocky Miskelly
@TrplCrownChaser
12K Followers
Conor Coughlan
@Capital_FinServ
30K Followers
Financial News Now
@FinNewsNow
13K Followers
UC Today
@uctodaynews
16K Followers