Tech Communicator @techcommun
All things technical documentation and communication. Sunny California Joined April 2010-
Tweets434
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Followers333
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Following53
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Tech Communicator retweeted
5 Ways To Radically Reinvent Product Help for a Competitive Edge ow.ly/fJ4UF #MindTouch #CX #CEM #TechSupport #TechComm
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#MindTouch just made product help customization a whole lot easier! ow.ly/frHKf #CEM #Techsupport #Techcomm #UI
[Nov 8] @ScottAbel & @valswisher interview @GuyKawasaki about Google+, #eBooks, and what (still) makes the Mac special...
Free Social Product Help Case Study from @MindTouch ow.ly/eVF54
Tech Communicator retweeted
Consumerized IT-The rapid adopt.of hi-tech devices by users & expectation for the same UX from enterprise apps.We help ow.ly/eI9tq
Tech Communicator retweeted
At @Zuora lunch #denverstartupweek. New Zuora customer @nativerank started talking about Zuora's amazing documentation. Go @MindTouch!
Tech Communicator retweeted
Do users love ur product help as much as this guy loves Autodesk product help powered by MindTouch? Video: ow.ly/eyJ
Consumerized IT-The rapid adopt.of hi-tech devices by users & expectation for the same UX from enterprise apps.We help ow.ly/eI9UG
Free eBook “Open Minded CEOs” featuring @MindTouch CEO @Roebot Get it here: ow.ly/eAvzp #opensource
Do users love ur product help as much as this guy loves Autodesk product help powered by MindTouch? Video: ow.ly/eyJsw #techsupport
Tech Communicator retweeted
#LavaCon2012 @coreygans What Makes a Superhero? Doing What Others Can’t and/or Won’t here's your chance if you missed it!...
Tech Communicator retweeted
Video: MindTouch: The Power of Product Help - Autodesk. See why great product help matters! ow.ly/erlNL #techcomm #CEM #CX...
Tech Communicator retweeted
Read the buzz! Media Round Up: New MindTouch CRM Connector for Salesforce ow.ly/efKkE #techsupport #crm
Tech Communicator retweeted
@MindTouch Announces a Salesforce Partnership: Enterprise Grade Knowledge Now Avail in AppExchange ow.ly/e7YEM #techcomm...
Tech Communicator retweeted
Our CX Mngr @coreygans talks #CX #CEM in The Key to Voice-Of-Customer Program Success. Read it here: ow.ly/e2w4c
Tech Communicator retweeted
How video games are becoming next great North America spectator sport arstechnica.com/gaming/2012/09…
Tech Communicator retweeted
How Not to Pull a ‘Corporate Thelma and Louise’ Over the Fiscal Cliff ow.ly/dQLzG
5 Modern Consumer Expectations About Product Help ow.ly/dDgDY #CX #techsupport #producthelp #custserve #techcomm
Tech Communicator retweeted
How @Zuora Leverages Product Documentation to Improve Customer Experience, Innovation & Growth bit.ly/Rm2bpA @MindTouch @Zuora
See my latest enhacements: Display Name Editing,Password Restrictions, and meet MT support guru Mike Purvis! ow.ly/duyK6
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