Mike Downs @thinkusability

Manager, Human Centered Service Design at Service Nova Scotia. I care about #citizens. thinkusability.ca halifax, nova scotia Joined April 2009

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Mike Downs @thinkusability

4 years ago

City of Fredericton: Petition against Fredericton new noise bylaw - Sign the Petition! chng.it/NvFx2fYP via @CdnChange

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We're looking for folks to help with a #UsabilityStudy. Really wide call for this one ... we're testing a new service to book appointments at Access Nova Scotia. Sign up here: surveys.novascotia.ca/OnlineAppointm…

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Mike Downs @thinkusability

5 years ago

Hey @canadapostcorp why can't i pick up a package when it hits my city at say the sorting facility? Would get me my new glasses day maybe 2 early AND save you deliveries? I'm going right by there anyway ... #options

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Mike Downs @thinkusability

5 years ago

Wonders if wearing an undershirt on a zoom call is appropriate work attire. #CasualFridayPandemic

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Mike Downs @thinkusability

5 years ago

Just had a call with folks from our innovation hub and a couple other labs around town. TOTALLY excited about this idea I'm trying to pull off. #Hackathon

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Mike Downs @thinkusability

5 years ago

So @hfxgov is only doing green bin pick up once a week this year? @WayMason what the actual fuck? We’re supposed to be staying home, not going out but also creating less waste?

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Mike Downs @thinkusability

5 years ago

Coming out of management retirement to run not 1 but 2 usability studies in the next weeks. #WheresMyUsabilityVest

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Mike Downs @thinkusability

5 years ago

I don't know what to tell my boys anymore. They are struggling with the images they see in their social media feeds. I've told them there have been times like this before and we came through but they are scared. It feels to them like the end of the world.

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Mike Downs @thinkusability

5 years ago

This pandemic has got me I credibly comfortable with being seen in just a house coat. Taking the dog out, zoom calls ... I need an in person meeting soon just so I can wear my new suit!!!

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Mike Downs @thinkusability

5 years ago

This is such an amazing video, get the kleenex ready. cbc.ca/player/play/17…

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Mike Downs @thinkusability

5 years ago

Some of us live in Nova Scotia without any family around. We have no bubble.

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Mike Downs @thinkusability

5 years ago

Uhm @canadapostcorp killing it again ....

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Mike Downs @thinkusability

5 years ago

Tomorrow is my youngest's 13'th birthday, I'm trying to make it memorable.

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Andy Bowers @evilpez4

6 years ago

“The reasonable man adapts himself to the world; the unreasonable one persists in trying to adapt the world to himself. Therefore all progress depends on the unreasonable man.” -George Bernard Shaw

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Mike Downs @thinkusability

6 years ago

Current mood

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Mike Downs @thinkusability

6 years ago

hey folks @CanBorderGTA is mail moving at the same speed through customs? Had a car part sitting there for a week now? (hope this is the right account to tweet too, apologies if not)

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Mike Downs @thinkusability

6 years ago

Am I the only person who wishes #Westworld would have just stayed a cool cowboy amusement park?

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Mike Downs @thinkusability

6 years ago

Have a karaoke event coming up. Aside from singing in my office daily I haven’t sung in public in over 20 years. #ImNotGood preparing for this like it’s an exam. #Baritone