Tom Reuner @tom_reuner

Industry analyst at @hfsresearch. Trying to get my head around how technology innovation pans out. Long suffering Spurs supporter. Comments are my own etc. hfsresearch.com London Joined February 2009

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Tom Reuner @tom_reuner

a year ago

To scale their #GenAI deployments, operations leaders must instill an outcome-centric governance mindset. Read our take on the @ey-@ServiceNow partnership proposing treating GenAI as an asset: hfsresearch.com/research/ey-ou… @HFSResearch @pfersht @saurabh_hfs

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Tom Reuner @tom_reuner

2 years ago

In the @ServiceNow ecosystem, the market dynamics are not a one-way traffic to market consolidation. Pure plays are scaling up, and now iconica is adding an innovative cooperative flavor. hfsresearch.com/research/iconi… @HFSResearch @pfersht @saurabh_hfs #cloud

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Tom Reuner @tom_reuner

2 years ago

To make progress with GenAI we must cut through the market noise on AI. Enterprise adoption is all about integration and governance. Here are @HFSResearch ten #GenAI reality checks you need to take horsesforsources.com/chatgpt-enterp… @pfersht @saurabh_hfs #AI

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Tom Reuner @tom_reuner

2 years ago

The race for mindshare on #GenAI is as mindboggling as the discussions themselves. Yet, if you peel back the onion on @ServiceNow 's recent partnership announcements with @Cognizant , @Accenture , and @KPMG there is much more than meets the eye. hfsresearch.com/research/servi… @pfersht

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Tom Reuner @tom_reuner

2 years ago

The CIO mandate must be geared toward explaining IT’s value to the board while collaborating with business unit leaders. @HFSResearch research agenda for IT Services strives to provide thought leadership and convey the best practices from our community. hfsresearch.com/research/the-c…

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Tom Reuner @tom_reuner

2 years ago

The @ServiceNow ecosystem is pivoting to transformation. The leaders are driving new themes such as cloud operations, GBS and ERP modernization. Read @HFSResearch's authoritative assessment of the market. hfsresearch.com/research/hfs-h… @pfersht @saurabh_hfs

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Tom Reuner @tom_reuner

2 years ago

Discussions on automation must be much broader than just reflecting the RPA afterlife. What we desperately need is better insights on how legacy and cloud native must finally come together: hfsresearch.com/videocasts/unf… @HFSResearch @IBM @pfersht @saurabh_hfs #RPA #cloudnative

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Tom Reuner @tom_reuner

2 years ago

And we are off. Expand your horizons. #HFSSummit ⁦@ElenaLChristoph⁩

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Tom Reuner @tom_reuner

3 years ago

.#Cloud is no longer just a technology discussion. The more organizations progress toward cloud native #transformation, the more decision-making is shifting towards a business context. lnkd.in/ejab95GR @HFSResearch @pfersht #Cloudnative @saurabh_hfs @teardowngeek

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Starsight Communications | Analyst Relations Pros @starsightbiz

3 years ago

Have you registered for tomorrow's #FREE webinar with @HFSResearch? Join for exclusive analyst insights on their first ever HFS Horizons report for #CloudNative services. They're also sharing a sneak peek of their 2023 research agenda #ARchat hfsresearch.com/webinar/the-fi…

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Sarah Burnett @SarahBurnett

3 years ago

Thanks @GSA_UK, @KerryHallard & @abbielunn for shortlisting me for the analyst/influencer of the year. I'm honoured and in great company with @NitishMittal @tom_reuner & Duncan Aitchison linkedin.com/posts/sarahbur… #influencers #influencerecosystem #analyst

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Tom Reuner @tom_reuner

3 years ago

Hey @CamdenCouncil your outsourced traffic wardens are dishing out PCNs to boost their margins, but you don't respond when challenged on them. You got your priorities wrong!! #FAIL

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Tom Reuner @tom_reuner

3 years ago

Operationalizing cloud native transformation must become a boardroom priority. HFS’ Seven Pillars of Cloud Native Operations provide insights to effectively drive those discussions. Read my two cents: lnkd.in/eKtnZXUZ @HFSResearch #AIOps #observability #SRE #DevOps

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Tom Reuner @tom_reuner

3 years ago

To manage the operations of UK's national rail operator represents a unique complexity. It took an #AI mindset, customized algorithms, and neural networks to deliver a solution that could handle such complexity. Read my two cents: hfsresearch.com/research/netwo… @HFSResearch @Wipro

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John Bishop @JohnBishop100

3 years ago

We must never forget Johnson is a product of the Conservative Party. They created him and he was their poster boy. Lets not be deceived into believing they suddenly saw the light. Now he sits doing nothing till old Etonians pick a new leader ...ffs when are we going to change !!

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Hugh Grant @HackedOffHugh

3 years ago

Dear World, You may be wondering what happens next in terms of the British constitution. The answer is that 3 newspaper owners - all of whom are non domiciled in the UK for tax purposes - get together and choose our next Prime Minister or “Poodle”. The Queen then anoints them.

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Tom Reuner @tom_reuner

3 years ago

Chuffed to join a panel of great peers to discuss the state of the industry. Did anybody mention #cloud native transformation? gsa-uk.com/resources/Docu… @HFSResearch @GSA_UK #sourcing #cloudtransformation

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Phil Fersht @pfersht

3 years ago

We're looking for dynamic analyst talent! If you fancy the analyst lifestyle and want the thrive in the coolest analyst firm, ping me for a candid discussion. Location anywhere.

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Tom Reuner @tom_reuner

3 years ago

The #automation journey is a sprint and a marathon. Establishing #DevOps and enabling autonomous teams was key to success on that journey. Learn from the experiences of @HFSResearch OneOffice Awards winners in Native Automation @dnb and @TCS: hfsresearch.com/videocasts/hfs… @pfersht #AI