tommydevries @tommydevries

I work at the intersection of business, technology, and humanity to liberate businesses and their humans from ordinary. tommydevries.com Joined January 2009

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tommydevries @tommydevries

9 months ago

Customer experience is the practice of aligning business and technology elements to deliver holistic value to customers over time. To achieve that goal, it prioritizes optimization of the total system over optimization of sub systems.

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Alex Reibman 🖇️ @AlexReibman

10 months ago

OpenAI’s biggest rival is shaking things up. Anthropic invited 200+ elite hackers to their SF headquarters to see what’s possible with Claude Here’s what we saw at the @AnthropicAI x @MenloVentures Builder Day Hackathon (🧵):

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tommydevries @tommydevries

11 months ago

In a world driven by algorithms serving the same old stuff, businesses win by embracing the humanities—turning customers' lives into stories filled with meaning, delight, and surprise.

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Mckay Wrigley @mckaywrigley

12 months ago

“Will AI replace programmers?” Perfect take by Lex.

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Soren Iverson @soren_iverson

a year ago

iOS the longer you ignore a text, the larger it gets

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tommydevries @tommydevries

2 years ago

It is true for sales, marketing, operations, IT, R&D, digital, brand, finance, procurement, supply chain, facilities, and everything else. This week, consider how your choices impact the experience your company provides. #CX #CustomerExperience #DesignThinking #crucx

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tommydevries @tommydevries

2 years ago

"My students don't want to grow up to be 50-year-old white dudes. Seeing that actually pushes them away. They want to be like Lebron James." - Dr. Keli Christopher #techweekgr @drboggle1 Where my mind went - How do make business and technology look and feel more like sports?

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Crucx @thecrucx

2 years ago

Lots of people are good at one or the other, but it's the combination of thinking big and starting small that sets people and organizations apart.

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Crucx @thecrucx

2 years ago

It's time to evolve how we do business because business isn't just about business anymore. #cx #customerexperience #design #HCD #customersuccess #designThinking @ITTdesign

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tommydevries @tommydevries

3 years ago

Every customer naturally understands and values CX - many without knowing it. Every company provides a CX - most do it by accident. #customerexperience #designthinking #hcd #iitdesign #newbauhaus #business

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Naval @naval

7 years ago

You will get rich by giving society what it wants but does not yet know how to get. At scale.

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ray 鄺羡華 @raykwong

5 years ago

Good morning! If you only look at one map today, make it this one. This is what red/blue states really look like. Land doesn't vote. People do. #ElectionResults2020

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Casey Neistat @Casey

5 years ago

SHOTS. FIRED.

Tom Warren @tomwarren

5 years ago

SHOTS. FIRED.

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Noah Kagan @noahkagan

5 years ago

Red Hot Chili Peppers - 265 songs - 13 Top singles (4.9%) Beyonce - 89 songs - 22 Top singles (24%) Drake - 133 songs - 38 Top singles (28%) This means that 70%+ of their output is NOT popular. You write 1 blog post and give up immediately...