TFL passenger @victorjones17
on a train somewhere in london Joined March 2011-
Tweets3K
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Followers136
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Following30
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Likes569
@MetLine Ninja move from the station announcer at Harrow on the Hill to tell everyone crowding the platform to leave the station "for their own safety", just moments before a train into London miraculously is available and leaves half empty 👍
Does nothing work under @SadiqKhan you can't even telephone TfL now it just says sorry we are experiencing technical problems and hangs up. You could not make it up
Next Uxbridge bound @MetLine train due at Harrow on the hill in 11 mins. 2 trains to Amersham within 3 mins of each other. Announcement says good service. Obviously it isn’t. What has gone wrong tonight? @TfL @Heidi_ldn
Nice idea, but unlikely to happen. Even the twitter Q&A was a rarity. They usually leave the customer service team to deal with passengers, even though they can’t offer any real insight as to the problems. @TfL @MetLine @SadiqKhan @Heidi_ldn @MayorofLondon
Nice idea, but unlikely to happen. Even the twitter Q&A was a rarity. They usually leave the customer service team to deal with passengers, even though they can’t offer any real insight as to the problems. @TfL @MetLine @SadiqKhan @Heidi_ldn @MayorofLondon
@MetLine The latest announcement at #Eastcote station was that #customers should take the @PiccadillyLine as the next @MetLine 🚇 would be at least 15 minutes! @TfL @TfLTravelAlerts #SevereDelays or not a wait of this long to #Londoners = #NoService #TellTheTruth #AcceptResponsibilty
@MetLine If you invite questions, please have the manners to respond to all of them. You need address three questions: 1. Who is responsible for this shambles? 2. When are they going to resign? and 3. Where are our refunds for the last 3 months?
@MetLine I think it is disgraceful that you’ve allowed your customer service team, your drivers and station staff to be in the firing line of commuters facing extraordinary delays, when simple, clear and honest communication and support from yourselves would have made an impact
@MetLine For 3 months the same issues happens over and over again. You have affected thousands of commuters journeys. Wasted hours, days and weeks of commuters time. As well as time of your staff across stations and trains. Yet nothing changes. And the people responsible remain unknown.
@MetLine You say “get in touch” but you never ever respond to anyone. Bizarre
@MetLine We would be better off carrying tools to rectify the daily signal and points failures on this line obviously your maintenance crews are incapable of doing these jobs and have no care in regards passengers poorly managed and getting worse
Zein Virani @ZeinVirani
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3K Followers 656 Following Moans and complaints of a commuter travelling in and out of London daily. Official merchandise available. I apologise in advance for my swearing.@Heidi_ldn Decency honesty and integrity really shouldn't be too much to ask for. So what some would like to know is, what's your excuse for having none of the above with your self confessed unqualified dismal performance of underachieving as deputy mayor for transport at TFL.
@victorjones17 @Heidi_ldn @TfL And it would help a large part of South East London, if she could ensure @TfL provide... a service... just a service...
@Heidi_ldn @SadiqKhan @TfL What about us that live in the north of London jubilee / metropolitan or northern?
@victorjones17 @Heidi_ldn @columbiaroad Don’t ask her, she hasn’t got a clue but does work 60 hours a week.
@jwindmill @MetLine Just realised this. I also get the email alerts and that said everything was fine even though there had been suspensions/delays for at least 30mins. They are totally useless at communications (and these guys on Twitter have one job: to communicate with us!)
@MetLine Is there any reason why you were silent on the disruption yesterday evening?
@MetLine Why are people being subjected to this nearly every day? Do your Management think it's fair to charge for something that is not being provided? #sackmetlinemanagement @CherylGillan @TfL @LonTravelWatch @grantshapps @C4Dispatches @c4news
@MetLine But even without the stormy weather the line will still be affected on Monday due to a faulty train or a signal failure in the Finchley Roadd Baker Street area 🙄
@MetLine Great to see you’re planning head and notifying us the reasons for your delays on Monday..
1. Londoners are paying for @SadiqKhan to plaster his name all over TfL signs & adverts. 2. The news that #londonisopen would shock anyone trying to use Sadiq Khan’s Metropolitan Line or Sadiq Khan’s Jubilee Line from North-West London this morning due to Sadiq Khan’s delays.
@MetLine Ninja move from the station announcer at Harrow on the Hill to tell everyone crowding the platform to leave the station "for their own safety", just moments before a train into London miraculously is available and leaves half empty 👍
@MetLine As your staff at Wembley Park are telling customers to leave the station and walk or get the bus to the nearest unaffected station will that negate our entitlement for a refund for this crapstorm of a morning?
@MetLine If an apology is followed by an excuse or a reason, it means they are going to commit same mistake again they just apologized for
@MetLine No, you’re terminating everything at Harrow. The platform is now dangerously busy. Sort your shit out
@MetLine At Great Portland Street and apparently there’s now a faulty train at Baker Street
@MetLine @LonTravelWatch @MayorofLondon @tflcustomerhell No plan fo solve this problem. No accountability. Approaching 6 months of almost daily disasters.
@MetLine Just an FYI we have been told by our driver there is a faulty train at Baker Street but that he is receiving very little information.... I guess this in addition to Finchley Rd broken train where we are stuck ATM.
@MetLine Station staff at Uxbridge said the faulty train was at Baker Street, and was in a siding. Sounds like TFL can’t even tell the same story to the station staff