Philippe VN @vnieuwenbp
Passionate about new technologies & comms | Photography | Social Business | Innovation | Change & transformation | Strategist @Dialog_Group Bolsward - Netherlands Joined August 2009-
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So nice, in person events. Attending today #weknowsocial event of @hootsuite as a @Dialog_Group partner. Looking forward to network and assist companies to manage asynchronous channels like #WhatsApp to increase customer care and build stronger relationships.
#Asynchronous communication via #messaging apps provides better results for #CSAT/#NPS/#CES and service quality. And at lower operational costs. Want to learn more? Read my #blog @DialogGroep how to stay in touch with your #customer on their #messaging app dialog.gp/MYvh50HXkIv
The upcoming weeks, I'll be writing for @DialogGroep on several important #trends & evolutions in (#digital) #customer #interactions. My passion is to support organizations in continuously improving the #customerexperience. Read it in my first article: dialog.gp/wixu50HPUs7
This picture passed in my camera roll and what a fun time we had with @DialogGroep and our online #bingo. Appetizers received via the mail, so we had the feeling that we had drinks together.
Proud to welcome #sparkcentral to the @DialogGroep family to make #digital #interaction easy. With this partnership we facilitate asynchronous #communication integrated with our #omnichannel portfolio to achieve full digital self #service.Link to article: dialog.gp/pjhk50H01S4
Want to learn more about #interactive video and achieve 12% increase in #customer retention? Sign up for our free webinar September 10th. linkedin.com/posts/philippe…
We're proud to introduce "Breaking Changes," a brand-new weekly talk show where Postman Chief Evangelist @Kinlane hosts stellar guests from across the API universe to discuss and debate all things API. Coming June 9. Details: postman.com/events/breakin…
The rebranding of @DialogGroep is completed. For all the followers of Engage Dialog, CCM Masters, Social Dialog please follow our Dialog Groep social channels & stay informed about #customer and #employee #engagement. Feel free to connect & have a ☕ #digitalinteractionmadeeasy
Can't get enough of all things marketing and customer experience? Then this list of top podcasts will definitely make your day: nexxworks.com/blog/the-best-…
Really looking forward to exploring these capabilities regarding data as a Precisely partner with @DialogGroep. It will be a key driver to create seamless interaction with customers. Data in the right context will create a better #customerexperience and #communications
Really looking forward to exploring these capabilities regarding data as a Precisely partner with @DialogGroep. It will be a key driver to create seamless interaction with customers. Data in the right context will create a better #customerexperience and #communications
Iedereen. Bestudeer dit. Ik zag het pas na drie keer kijken, terwijl ik nota bene wist dat het een verhaal over phishing was. Kijk naar de domeinnaam. En dan nog een keer. Zo wordt je wachtwoord je dus afgetroggeld.
Iedereen. Bestudeer dit. Ik zag het pas na drie keer kijken, terwijl ik nota bene wist dat het een verhaal over phishing was. Kijk naar de domeinnaam. En dan nog een keer. Zo wordt je wachtwoord je dus afgetroggeld.
Vandaag gaan we de uitdaging aan om binnen 5 werkdagen een chat oplossing neer te zetten bij een organisatie in de gezondheidszorg om het callcentre te ontlasten. Voor eigen rekening en risico (no cure no pay). Omdat het nodig is en omdat we het kunnen. Zo trots op @DialogGroep
Hmmm @GoogleNL in deze tijden vreemde suggestie... ook al wil ik heel graag uiteten... #fail #Covid19NL
De manier waarop wij @DialogGroep willen werken en die onze identiteit vormt, hebben wij verankerd in onze nieuwe kernwaarden. Die bepalen onze basishouding en geven richting aan ons gedrag. #herkenbaar #duidelijk #voelikmegoedbij
Today attending a roadmap session of @DialogGroep & @PitneyBowes customer @VodafoneZiggo. It will be an inspiring day and I’m looking forward to discuss how we can improve #CustomerExperience together and strengthen our partnership.
Get up close and personal with the social trends moving brands in 2020. Download the report: ow.ly/Zn9h50xwUiL #SocialTrends2020
Exciting news! Big thank you to our most recent EdgePack client CSA Group! Our #TBSE12for12 countdown is now at 11, bringing us closer to adding our soon-to-be released Event Tile to the package - at no additional cost! ow.ly/XZlx50xsTF7
Building a new community and not sure where to start? Check out @Andrew_Kratz's latest blog post and find out what your primary starting point should be: ow.ly/dD2T50xkdbS #communities
We zijn er klaar voor. Een prachtige zaal wacht op de deelnemers aan The Future of Customer Interaction #foci2019 #dialoggroep
So proud about the project we did with @devolksbank and @DialogGroep . A digital vault meegeven.nl for your personal relatives plan. #foci2019
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