Wired and Wise @wired_and_wise
Practical IT. Proactive support. Helpdesk strategy, automation, & cybersecurity insights—built from real-world experience. https://t.co/cAi09EXKuV London, England Joined June 2025-
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You’re in the office, baby 🥹 #cybersecurity #infosec #networking #IT #tech #helpdesk #office #business #thursday #fyp #training #day
Exactly lol 😆. Found a solution to an excel problem back on reddit. #itsupportspecialist #desktopsupport #desktopsupporttechnician #desktopengineer #servicedesk #servicedeskengineer #helpdesk #helpdesktechnician
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The Tech Bible 📘 — How a solid knowledge base can slash ticket volume, supercharge your AI assistant, and calm even the most Ctrl+Alt+Del-panicked user. wiredandwise.business.blog #MSP #ITSupport #Automation #Helpdesk #KnowledgeBase #Zia #WiredAndWise
🚨 Tired of chaotic helpdesks and endless tickets? I turned 1,000+ users into just 8 phone calls a week—and I’m sharing how. 💡 Real fixes ⚙️ Smart automation 🔍 Practical cyber insights 🧠 Not theory. Just IT that works. wiredandwise.business.blog #ITSupport #Automation #AI
🎉 Just launched: wiredandwise.business.blog Wired and Wise is live! real-world IT lessons from 17 years in the trenches. ✅ Smarter helpdesk systems ⚙️ Automation that saves time 📞 1,000+ users, just 8 calls a week #ITSupport #MSP #SysAdmin #Automation #HelpdeskWisdom #AI
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