BackOps AI @Backopsai

Previous Amazon employee shares the moment that sparked BackOps AI: No matter the system, the same issues kept showing up → Damaged shipments → Wrong addresses → Portal mess → Claims chaos

Introducing Dock, the first AI built solely for operations and support teams. Dock is the first-of-its-kind, purpose-built to live inside your inbox, connect to your internal systems, and do the heavy lifting for you. What used to take minutes now takes seconds. Meet Dock.

🚨 Introducing Dock The AI copilot built to work where your team already communicates. Logistics still runs through inboxes, chats, and tickets, but that doesn’t mean your team should be stuck copy-pasting, chasing down orders, or answering the same questions over and over.…

Agentic AI = AI that acts. Not just analysis: decisions, actions, follow-through. At BackOps, we're using it to handle real tasks: file claims, reship orders, follow up, escalate. No hand-holding. Just done. #AgenticAI #AutonomousOps #BackOps

Team Spotlight: Meet the Seans behind the strategy 🚀 🔹 Sean McCarthy (CEO) leads with vision & conviction 🔹 Sean Elmurib (Chief of Staff) drives GTM momentum. From boardrooms to pitches, they’re bringing BackOps AI to life.#BackOpsAI #TeamSpotlight #StartupLife #BehindTheOps

Supply chain exception fatigue is real. And it’s costing companies far more than they realize. That’s why we led the $6M Seed round in @Backopsai, the connective intelligence layer transforming how the modern supply chain runs. BackOps is a foundational shift in how operators…

Happy Father’s Day to the incredible dads at BackOps AI, Lucky Mallari, and Xiaochen Yang!👨‍💻 From leading teams to raising families, you show us what balance, strength, and heart look like every single day. We’re lucky to have you. 💙 #FathersDay #BackOpsAI

We’ve been hard at work behind the scenes and are thrilled to announce a game changing launch in the world of supply chain and logistics. Want early access? Join the waitlist here: backops.ai/waitlist

🚨 Today I am thrilled to announce Relay by BackOps.AI Relay changes the game. Our AI-powered platform ingests disruptions: a missing package, an IoT sensor alert, a delayed freight pickup, and automates all of the manual follow-up, from reshipments to vendor…

Excited to announce we have a major new product launching next month! After listening to repeated requests from customers we are looking forward to kicking next year off with bang! If you want to stay in the loop, sign up here: lnkd.in/eyJexcQi

Extremely proud of what this team continues to accomplish here at @Backopsai. The ingenuity, velocity, and conviction these folks execute with is unmatched. We are hiring, if you would like to join our mission please shoot me an email or apply on LinkedIn!

We are hiring! Visit us on @LinkedIn to apply or send an email to [email protected] for general inquires.

We officially came out of stealth yesterday! Excited for all that’s to come, read more below: backops.ai/post/announcin…

Public launch coming soon!