The Beryl Institute @BerylInstitute
The global community of practice dedicated to improving the #patientexperience through collaboration and shared knowledge #ptexp #pxmatters theberylinstitute.org Joined February 2009-
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Join us for an interactive conversation on the perspectives of human experience globally and how we can and must elevate and transform what matters to both those served by healthcare and those who show up to serve each day. Register ow.ly/P1ok50Rr92A
Happy PX Week! From nurses and physicians to support staff and executive professionals to patients, families, and communities served, the Institute hopes to bring together healthcare organizations across the globe to observe PX Week. Learn More ow.ly/M2jZ50RqLUO
Patient experience shapes who an organization is. It guides their actions and behaviors, directs the choices they make, and it frames how they engage with those who make up their workforce and those in their care. Learn more ow.ly/ztH450RpGyI
As demand for home care increases at a rapid pace, it is important to understand what patients value most during the home care episode and what touchpoints have the biggest influence on the perception of experience. Read the Grant Report ow.ly/qKpF50RouYi
Built upon research from the Institute and the collective knowledge of our community, we offer a variety of learning programs to sustain your organizational experience strategy and to develop the skills and knowledge of your team members. Register ow.ly/pCjb50RnlBP
Happy Healthcare Volunteer Week! It is a time to honor and thank volunteers for their commitment to patient care and their compassion toward patients, staff and the community.
Join this webinar to learn tips to get senior leadership and clinical leaders to understand and appreciate volunteer programs, and the value of a Volunteer Clinical Partner program. Register ow.ly/te0Y50Rlxfc
Join The Beryl Institute for an opportunity to connect with peers on the topic of PFAs and PFACs within organizations. Share your challenges, celebrate your successes, and discover what other organizations are doing in interactive breakout rooms. Register theberylinstitute.org/product/px-cha…
Listen to The Beryl Institute’s inaugural live podcast recorded at ELEVATE PX. Sven Gierlinger, Chief Experience Officer at Northwell Health, shares how his health system is navigating the healthcare landscape post-pandemic. Listen to the Podcast ow.ly/ep3350RiBwv
If you were unable to attend ELEVATE PX 2024, you still have a chance to access the virtual program for a $600 registration fee, which includes session and keynote recordings. Earn up to 18.5 CEs from qualifying sessions. Register ow.ly/uOc050RhFM8
Join our Community Experience Team to learn more about your membership and get the most out of the community. Dive deeper into membership benefits, learn how to become an active contributor to our community, and engage in Q&A sessions. Register: ow.ly/HlS250RgFQw
Each year in April, The Beryl Institute encourages members to observe two celebration weeks to honor healthcare workers' contributions. Learn more ow.ly/P4tg50RfnPb
The Experience Assessment provides you or your organization with a comprehensive understanding of the opportunities and strengths within your #PX efforts. Take the complimentary assessment today! Get started ow.ly/9Yvm50RemnB
Join us for an illuminating journey into the world of rounding technology within healthcare organizations, spotlighting its role in capturing in-the-moment feedback as part of a comprehensive XM (Experience Management) listening strategy. Register: ow.ly/YZfb50RcGLY
The movement towards patient and family partnerships in healthcare is a testament to the power of collaboration in driving meaningful change. This blog supports healthcare institutions to build and nurture formal and intentional partnerships. Read now ow.ly/wUzR50R7xAb
As the Manager of Learning & Professional Development, Bre Maddox helps members of The Beryl Institute community with learning programs to support their experience journey. Read more ow.ly/BCnE50R7xFN
This case study sheds light on how small process changes can make a big difference in creating a positive patient experience without the need for added resources. Read the case study ow.ly/MNaI50R7xbc
You can still engage virtually at ELEVATE PX. Virtual attendees will enjoy a library of recorded breakout sessions and live-streams of keynotes as well as access to virtual PX chats and virtual-only breakout sessions. Register ow.ly/LX2n50R5SNJ
Transgender activist Emily Newberry joins Director of Community Experience and Amy Kwiatkowski to share her multi-decade journey of acceptance and understanding and how it led her to the field of patient experience and advocacy. Listen to the podcast ow.ly/lXfF50R4G1K
Join us for “Where are my things?”, an introduction to our latest publication highlighting best practices for safeguarding patient valuables and essential items in hospitals. Register ow.ly/VHS050R3CT5
Lesley Goodburn @lgoodbu
6K Followers 7K Following Using @Sethsstory99 to improve end of life care & raise awareness of pancreatic cancer #sethslegacy Views are my ownTiffany Christensen @sickgirlspeaks
2K Followers 2K Following CF + 2 dbl lung TXs = currently on dialysis. Writer. Podcast host. Virtual keynote. Proud VP at The Beryl Institute, elevating the human exp in healthcare. #BLMEnlightening Results .. @GraceCordovano
9K Followers 7K Following #Cancer #PatientAdvocate | Healthcare Navigating Solutionist | De-Frictionizer | ⬇️ Patient Administrative Burden | #Techquity | co-founder @UnblockHealthJason A. Wolf @jasonawolf
6K Followers 6K Following Passionate champion for #humanexperience #PtExp High Perf #Culture #healthcare. Pres/CEO @berylinstitute | @PXinstitute | Founder @pxjournal. Soccer dad. #CPXPIsabela Castro @CASTROISABELA
421 Followers 1K Following CEO & Founder at Instituto Isabela Castro I Board Member at @theberylinstitute @pfps_us /@who I PHD candidate @fmuporto I CPXPRanaAwdishMD @RanaAwdish
41K Followers 6K Following Physician|Patient|Author|Speaker|Painter|Mom #InShockBook married @RandyAwdish Faculty @MSUMD @henryfordhealth https://t.co/Mbrq5EEuCURick Evans @cxorick
3K Followers 1K Following Senior VP and Chief Experience Officer at NYPresbyterian Hospital. Passionate about patients and our amazing NYP caregivers. Proud father. Tweets are my own.Vinny Arora MD MAPP @FutureDocs
50K Followers 8K Following Dean for Medical Education @uchipritzker @uchicagoBSD. transforming how docs learn & care for patients. Tweets my views (she/hers)sue robins (she/her) @suerobinsyvr
8K Followers 5K Following Senior Partner @birdcomm | Mama Bear | Former Cancer-Haver | Patient Engagement Consultant |Dr. Dawn Richards, Ph.. @TO_dpr
3K Followers 2K Following Living life with #Arthritis along for the ride. Posting & passionate about #Research, arthritis, #PatientEngagement. Opinions my own.John Lynn @techguy
26K Followers 11K Following Community Organizer, Entrepreneur, Writer, Conference Organizer, Keynote Speaker. See also @healthcarescene @EXPOdotHealth #HITsm #HITMC #hcldr etc etc etc.Storytelling in Healt.. @StorytellingSIG
1K Followers 415 Following Special interest group on story telling in healthcareJoan Halpern @JoanHalpern
2K Followers 620 Following Vice President & Chief Nursing Officer NewYork-Presbyterian Weill Cornell. Nurse. Mom. Tweets are my own.♿️🏳️🌈C.. @acserrao76
4K Followers 5K Following National #LivedExperience Ambassador #ExpOfCare #Coproduction #QICoPro @NHSEngland #DisabilityPower100 2021 & 2022 @BerylInstitute #GPFAB #LadyLXA 🍋OWN VIEWSPress Ganey @PressGaney
9K Followers 2K Following Putting Human Experience (HX) at the heart of #healthcare.Claire Snyman @clairehsnyman
3K Followers 3K Following #Braintumor | Healthcare advocate | Patient partner | Pnt Engagement/Pnt Experience are essential | Author & #TEDx speaker | Two Steps Forward | Tweets are mineClaire Marshall 💙 @clairem7523
5K Followers 4K Following Experience of Care Lead @NHSEngland #physiotherapist #ExpofCare #cancercollab #volunteer #NHS1000miles Q community my pronouns are she/herStacy Hurt (she/her)�.. @stacy_hurt
10K Followers 2K Following Chief Patient Officer @Parexel 🫶 Cancer survivor, Rare disease mom/caregiver, Advocate for the unseen/unheard in healthcare 📣 Opinions are my ownTejal K. Gandhi, MD @TGandhi_Safety
2K Followers 114 Following Chief Safety and Transformation Officer @PressGaney #PatientSafety #ZeroHarmLaura Cooley @LauraCooleyPhD
440 Followers 225 Following Editor-in-Chief, The Journal of Patient Experience (JPX) Humanizing healthcare with practical action to advance communication & health experiencesMinu Mathew George @md_pendo
267 Followers 578 Following Peds Endocrinologist @OUHealth. All Opinions are my own and should not be considered as personal medical advice.Angela Eddy @AngelaEddy13
224 Followers 413 Following Past life as a therapeutic radiographer & educator. Passionate about my role as a statutory advocate & keen volunteer for PBC Foundation. Views my ownJosé R. Olalla 🏞�.. @jose_olalla
287 Followers 474 Following Don't fear the feeling the fight is the showZainab Almarzooq @Zainab_Almarzoq
236 Followers 2K Following Nursing Excellence Magnet Nurse Manager @E1_Cluster | Active leader in the National Healthcare's Transformation.مصطفى الخنا.. @MJM_alkhanani
189 Followers 2K Following طبيب / احلامي اكبر من واقعي / والله اكبر من كل شيء/ #بني_صخر - أبو شيخة/ Doctor / my dreams are greater than my reality and ALLAH is greater than allInclusive @InclusiveGrid
1K Followers 825 Following Inclusive (powered by Research Grid) is a complete solution for community engagement.Mission Mobile Medica.. @missionmobileNC
273 Followers 2K Following Do you want to increase access to healthcare in your community?Esther Greaney @EstherGreaney
30 Followers 109 Following #LivedExperience Peer Support Worker in #EatingDisorders @mpftnhs (all views my own)Dominika Lipska-Rosec.. @dlipskarosecka
1K Followers 3K Following Service Development Manager (Inclusion) @GlosHealthNHS NHS-Experts by Experience #Equality #WRES Expert# Engagement#QI Views my own. Pronouns she/herJayneMasters @JayneLMasters
863 Followers 2K Following Cancer lead Allied Health Professional @NorthBristolNHS . Views ownRobin N. Richardson @RNRonCare
519 Followers 910 Following Chief Strategy Officer at Polaris Global Health Solutions - promoting whole-person approaches to care deliveryPolaris Global Health.. @polarisGHS
118 Followers 698 Following We know health care inside and out. We are Clinicians. Strategists. Health service researchers. Care designers. Administrators.Dr. Cindy Hou @DrCindyHou
299 Followers 339 Following ID Doc @JeffHealthNJ, Chief Medical Officer @SepsisAlliance. Infection control, sepsis advocacy, antibiotic stewardship, researchBeth Griffin 🌸 @BethLGriffin
140 Followers 234 Following PhD Student at The University of Leeds | YQSR | Psychological Safety in Inpatient Mental Health🌟Dr Dawn Branley-Bell @TheCyberPsyche
2K Followers 3K Following Associate Professor of Cyberpsychology | Director @PaCTLab | Chair @BPSCyberPsych | @MedResFdn Fellow | PI @RHEDC_Project | Health & Online BehaviourKaren Kinnear @karenkinnearRN
374 Followers 423 Following Vice President, Clinical at the Hospital for Sick Children Passionate about Children's Healthcare, Change Agent, Leader, Partner, Mom of 2 wonderful teensArbaz Kapadi @akapadi1
237 Followers 752 Following Researcher @ManHealthPsych:Imp Sci-Rapid-RT-Real-World-Data PhD @uos_management:Healthcare QI-Co-Production-Power Struggling amateur footballer in the meantimeHeather Bisesto @h_bisesto
73 Followers 204 Following patient Experience Advisor; Professional Developer; M.Ed., Educational Leadership; M.A., Teaching & Learning with TechnologyLeading_Better @better_leading
7 Followers 102 Following Here lies my thoughts on being better as a leader.Angela Reed RGN @drury297
3K Followers 4K Following Wife, mother, nurse. CNMIO @setrust @FNightingaleF Leadership Scholar 17. Q Community. Chair 5 Country CNO N&M Digital LG '17-'23. All views my own etc...WMTY @WMTYScot
3K Followers 284 Following Our aim is to encourage and promote careful, kind human interactions in many different settings.ناصر بن عبد�.. @nasserabdullaa
449 Followers 277 Following مهتم بمجال #الإدارة_الصحية و #التفكير_الاستراتيجي و #تحسين_الأداء و #العمل_التطوعيSogolytics @Sogolytics
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272 Followers 4K Following Certified Paramedic at MOH in EMS & Lean Six Sigma Green Belt & PHTLS Instructor snapchat/ qqo888 /0535354580 مدرب دورة دعم الحياة للاصابات ماقبل المستشفىkhaled @kh1_s
13 Followers 136 FollowingJessica Kelly @_Jess_Kelly
264 Followers 499 Following Everyone's a LOBO! 🐺🐾🐾🐾 (opinions expressed here are my own) Proud Team Member @UNMHospital 🏥Floriana @FlorianaSherifi
1 Followers 18 Following MSc Candidate, Health Promotion @westernuniversityMOHAMMED ALKHATHRAN @MOHAMME73339182
4 Followers 131 FollowingAlison Allan @aallan74
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4 Followers 123 FollowingAlexandra Piatkowski @AlliePiatkowski
583 Followers 4K Following Cat lover 😻 | Senior Public Health Consultant @MoxleyPH_LLC 🍎 | Health Leader 🦸♀️ | Project Manager 👩💼 | Epidemiologist 📊 | She/her | Tweets my own.None of this Matters @none_this
9 Followers 13 FollowingEman AlMutairi @Super_Eman
500 Followers 561 Following Healthcare quality expert, Customer Experience advocate. Nefelibata ✨Ahlam @AhlamAli2024
7 Followers 241 FollowingEmma Berry @Emjberr
308 Followers 603 Following Research Fellow @aberdeenuni 🙂 Cat Lady🐱 She/Her. Usual Disclaimers..Al king @KALED23179738
26 Followers 102 FollowingAmoon @shamalih5362
4 Followers 44 Following[email protected]... @championingGEH
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130 Followers 144 Following The first digital pet therapy app providing the benefits of pet therapy with 365x24x7 availabilitymianda @RTtraveller40
3 Followers 84 FollowingSatya Patel MD, MPH @patelsatya2020
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71 Followers 151 Followingع @meazooz2400
14 Followers 181 FollowingHelen Bevan @HelenBevan
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2K Followers 2K Following CF + 2 dbl lung TXs = currently on dialysis. Writer. Podcast host. Virtual keynote. Proud VP at The Beryl Institute, elevating the human exp in healthcare. #BLMEnlightening Results .. @GraceCordovano
9K Followers 7K Following #Cancer #PatientAdvocate | Healthcare Navigating Solutionist | De-Frictionizer | ⬇️ Patient Administrative Burden | #Techquity | co-founder @UnblockHealthJason A. Wolf @jasonawolf
6K Followers 6K Following Passionate champion for #humanexperience #PtExp High Perf #Culture #healthcare. Pres/CEO @berylinstitute | @PXinstitute | Founder @pxjournal. Soccer dad. #CPXPIsabela Castro @CASTROISABELA
421 Followers 1K Following CEO & Founder at Instituto Isabela Castro I Board Member at @theberylinstitute @pfps_us /@who I PHD candidate @fmuporto I CPXPRanaAwdishMD @RanaAwdish
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38K Followers 3K Following Participatory Med. OpenNotes adv bd, HL7 #PatientsOnFHIR co-chair, Mayo visiting prof. #HeForShe, #AntiRacistMighty #HeathenSlut C.. @MightyCasey
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5K Followers 2K Following Reporting on health tech for @endpts. Formerly Business Insider, Modern Healthcare. Medill, Clemson. Go Tigers! DM for Signal.Reed Abelson @ReedAbelson
12K Followers 1K Following Following the money in health care for NYT. Fond of good books, old movies, dogs and one particular cat. A RT is just a RT. [email protected]Dylan Scott @dylanlscott
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10K Followers 2K Following AHCJ is an independent, nonprofit dedicated to improving health care journalism. Learn about our training, including fellowships, webinars and conferences ⬇️Charles Ornstein @charlesornstein
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443K Followers 1K Following Professor, Scientist. Mission: Extend healthy life for all. Views & analyses are my own.Mark Hyman, M.D. @drmarkhyman
279K Followers 871 Following 15X NY Times bestseller. Mark Hyman, M.D. dedicated to transforming healthcare. Tackling the root causes of chronic illness through Functional Medicine. THRIVE!Dr. David L. Katz @DrDavidKatz
45K Followers 128 Following Seeking truth, and signs of intelligent life down here. Following evidence where it leads; sharing what seems worthy. More via @myDietID @TrueHealthINITBob Wachter @Bob_Wachter
269K Followers 298 Following Chair, UCSF Dept of Medicine. Career: What happens when a poli sci major becomes an academic physician. Author: "The Digital Doctor". Hubby/Dad/Grandpa/Golfer.Eric Topol @EricTopol
694K Followers 589 Following physician-scientist, author, editor. Ground Truths: https://t.co/YhatcBT0hANeal Schaffer | ニ�.. @NealSchaffer
225K Followers 28K Following Fractional CMO | digital / social media / content / influencer marketing leader helping you build and grow your brand | Click the link for my newsletter 👇Pam Moore @PamMktgNut
275K Followers 125K Following 🎤 Keynote Speaker | Fractional CMO to GO | AI Strategist | Brand Culture | Forbes #SocialMedia Power Influencer | Founder Brand With Soul 🧡 | Podcast HostGlen Gilmore #AIforGo.. @GlenGilmore
281K Followers 39K Following Esq ⚖️ | TIME "man of action" 📕Author | 🏛Former Mayor | Educator | Vet | @HealthcareLdr #TechForGood #5G #Cloud #GenAI |#AIforGood Summit🇺🇳 #AIMCongress🇦🇪Discover the power of adopting an appreciative approach to healthcare on this week's #PatientNoLonger with host @RyanDDonohue & @jasonawolf, President & CEO of @BerylInstitute! Join us for this enlightening discussion at bit.ly/3HZexY6 #HumanUnderstanding
Transforming together. Elevating the human experience. @jasonawolf @BerylInstitute #ELEVATEPX
@jasonawolf leading A Conversation on Trust and the Human Experience in Healthcare with @BerylInstitute and #elevatepx
#ElevatePX time for my 3rd talk… come join us @BerylInstitute
We celebrated the first day of #ElevatePX with some new & veteran faces. Thank you to all who joined us last night & for the inspirational sessions we hear today. If you have a patient experience story, we'd love to hear it. @BerylInstitute
@jasonawolf asking all #elevatepx2023 attendees to light a star for @BerylInstitute star Tiffany @sickgirlspeaks who we recently lost. Beautiful moment. Thank you.
At the route of healthcare is #Love. @BerylInstitute Thank you for a beautiful opening @jasonawolf #EndCancer #ELEVATEPX @MDAndersonNews
Excited for the kickoff of #ElevatePX @BerylInstitute has done a fabulous job with this venue. Don't forget to claim your PXE credits while you are here!
Registration is now open for #elevatepx2023 come and say hello! @BerylInstitute
The mafia!!! At #elevatepx2023 @BerylInstitute @NicoleBailey99
It seems this guy is engaging a little bit with @BerylInstitute #elevatepx2023
Earlier this year we told Dr. @jasonawolf of the @BerylInstitute that we set the goal of achieving our #CPXP designation before end of the year. Happy to report that today it is officially #MissionAccomplished #NewCPXPs #px #PatientExperience
Finally! CPXP! We made it! 💪🏻✔️ Thank you! @BerylInstitute @jasonawolf
Keeping #global convo going today at @quironsalud's III Seminario Intl de Experiencia del Paciente. Honored to join you. Truly #grateful to (@BerylInstitute Global Council Member) @NuriaAvendano & the entire team & to my peers Dr. Tom Howell @MayoClinic & Jason Dupuis @pmpeds.
The global #patientexperience movement is strong & efforts to transform the #humanexperience truly span the globe. So #grateful to spend time with our peers at @QS_Barcelona today. Thanks for sharing your commitment to 'la salud persona a persona' @quironsalud @BerylInstitute
Truly honored to join you today @AACNursing for #AACNfall22. Linking key ideas of #AACNEssentials with the #humanexperience at the heart of #healthcare. We are, after all, human beings caring for human beings. So #grateful to be with our @BerylInstitute Nurse Exec colleagues!
Human-centered care is a key concept threaded throughout the #AACNEssentials. Drs. Laura Wood from @BostonChildrens, Karen Grimley from @UCLAHealth, & @jasonawolf explore how #nurse educators can influence the next generation of nurses to provide person-centered care. #AACNfall22
Whether you are just getting started or are established in your experience efforts, this on-demand resource will share tools and frameworks to assess your progress and support your journey to transform the human experience in healthcare. Watch now bit.ly/3M1o3eq
Burnout across health systems is rampant. @AmyAuthenticx recently shared 5 ways health systems can hone focus on the employee experience (which, in turn, is important to the patient experience) on the @BerylInstitute #blog. Check it out: hubs.li/Q01kGf7w0
Next in Vol 9.2: Leveraging the power of peer support: The story and impact of Team Lavender @NorthwellHealth "It’s come to the point where even taking a few seconds for yourself feels impossible most days." bit.ly/3JLyAcK
"Experience is not a line item for an investment in #humanexperience creates a culture shift that has direct bearing on the #quality outcomes realized, patient/family loyalty sought, #community reputation desired & the vibrant workforce that #healthcare leaders strive for."
First up in Vol 9.2: Human experience is not a line item "Experience is not a strategic pillar, separate from finances or people, quality or growth. Rather, it is the strategic foundation on which those items find sure footing." -@jasonawolf bit.ly/3QEz3zP