CCCCXperience @CCCCExperience

Customer Client Company Corporate Experience we provide customer experience strategy and solutions. Los Angeles, New York, Dallas Joined May 2018

Tweets

91
Followers

20
Following

55
Likes

128

Shep Hyken @Hyken

4 years ago

The Net Promoter Score is used by companies worldwide to measure customer experience and loyalty. But, often, they are misused. buff.ly/3bZymPb #customerloyalty #NetPromoterScore #customerexperience

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CCCCXperience @CCCCExperience

4 years ago

Some companies focus heavily on the brands #CustomerExperience #GuestExperience #CX #CustomerLoyalty #customersatisfaction

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CCCCXperience @CCCCExperience

4 years ago

Consumers need advocates who will help them raise issues with companies for a positive resolutions.

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CCCCXperience @CCCCExperience

4 years ago

Many companies ignore their customer satisfaction and CX measurements which has an impact on customer loyalty.

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CCCCXperience @CCCCExperience

4 years ago

The customer experience is important. Consumers are still interested in a guest experience that exceeds their expectations.

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boyiful @Aradxao

4 years ago

Exclusive Limited Pink eye Sleeveless T-shirt Available Now!! boyiful.net

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boyiful @Aradxao

4 years ago

Looking for 3D Digital Artist in sequence with fashion photography

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Renard Smith @RenardSmith

4 years ago

I think it’s time for companies to build loyalty through a superior customer experience. In our modern days companies simply don’t value loyalty and the customer experience.

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Renard Smith @RenardSmith

4 years ago

My partners and I have launched @CCCCExperience to help brands impact their bottom line with a customer experience that increases loyalty and decreases attrition.

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Shep Hyken @Hyken

4 years ago

Amazing customer service isn’t an over-the-top WOW level of service. Here's the real secret. Amazing customer service is just a little better than average.

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CCCCXperience @CCCCExperience

4 years ago

Wtf @lyft

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Is the @lyft app glitching I’ve updated the app and when I open it. The app prompts me to drive for Lyft and to set it up. I can not bypass it to get a ride. This company and its app is going down the drain fast

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CCCCXperience @CCCCExperience

4 years ago

Why isn’t the travel industry regulated more to protect passengers rights? It’s insane @AmericanAir has had the poorest customer service in the industry and has no accountability. All of the workers for the airline have disappeared, were all here with no information.

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CCCCXperience @CCCCExperience

4 years ago

The travel industry must do a better job with the customer/client experience the fact that @AmericanAir is doing nothing to accommodate passengers stuck in cities due to this outage is beyond unproven

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Renard Smith @RenardSmith

4 years ago

I think it’s ridiculous that companies like @ZARA could care less about the customer experience. This is what must change and loyal consumers have to demand a better customer experience. This manager is doing paperwork while the one associate is in need of help for the line.

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Renard Smith @RenardSmith

4 years ago

@CNN @MSNBC @nytimes @latimes @CBSNews should know that @AmericanAir has passengers all over the country due to a system failure. Passengers are tired hungry and fed up with the treatment of the airline industry

americanair @AmericanAir

4 years ago

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Renard Smith @RenardSmith

4 years ago

Transcend negativity to positivity

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Renard Smith @RenardSmith

4 years ago

God is all knowing so hiding your mistakes from God does nothing but cause guilt. When you feel guilty that’s not of God who is a redeemer. It’s never too late we don’t have to hide from ourselves. Repentance is connected to forgiveness.

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Renard Smith @RenardSmith

4 years ago

The world is noisy, full of fantasy, fallacy, proverbial smoke and mirrors and unlimited evil intentions and actions. Thank God for grace and mercy that if you believe it and wait on God, your inner truth will be revealed.