ContactCenterPRO Consulting @CCPROConsulting

Joined April 2024

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Publisher, Contact Center Pipeline, a monthly journal focused on the specific needs and challenges of contact center management.

Linda Harden @LindaHardenCCP

706 Followers 640 Following Publisher, Contact Center Pipeline, a monthly journal focused on the specific needs and challenges of contact center management.

Evelyn @evelynh39948778

1K Followers 3K Following

Contact Center Pipeli... @CCPipeline

2K Followers 987 Following The leading destination for contact center professionals. Visit our blog, (https://t.co/pAoiOdQqXO) or subscribe to the magazine, (https://t.co/ZDf14edYSq)

Elouise @n_elouise95

283 Followers 3K Following

LinkedIn @LinkedIn

1.9M Followers 25 Following Welcome to a world of career opportunities, advice, inspiration and community. | Support → @LinkedInHelp

Sean B Hawkins @SeanBHawkins

5K Followers 3K Following #CustServ #CX leader & speaker. Foodie & traveler. @buffalobills #RollTide Syracuse bball

We’re the IT decision-making platform behind the industry’s leading Trusted Advisors helping Enterprise CIOs manage technology change #GoAvant #EVOLOCITY

AVANT @Avant_CCC

2K Followers 350 Following We’re the IT decision-making platform behind the industry’s leading Trusted Advisors helping Enterprise CIOs manage technology change #GoAvant #EVOLOCITY

Head of Education and Enablement at Metric Sherpa. Founder of #CX Accelerator. #CustomerExperience designer, speaker, writer, and more! 🧙🏻‍♂️

Nate Brown @CXAccelerator

11K Followers 9K Following Head of Education and Enablement at Metric Sherpa. Founder of #CX Accelerator. #CustomerExperience designer, speaker, writer, and more! 🧙🏻‍♂️

Uniti Group Inc. @UnitiGroupInc

20K Followers 2K Following

Contact Center Pipeli... @CCPipeline

2K Followers 987 Following The leading destination for contact center professionals. Visit our blog, (https://t.co/pAoiOdQqXO) or subscribe to the magazine, (https://t.co/ZDf14edYSq)

Linda Harden @LindaHardenCCP

706 Followers 640 Following Publisher, Contact Center Pipeline, a monthly journal focused on the specific needs and challenges of contact center management.

Customer Contact Week @CustContactWeek

5K Followers 3K Following The World's #1 Customer Contact Event Series. #CCWNashville | October 22-24, 2025 | Omni Nashville

ATC is an independent IT consulting firm focusing on Digital Transformation in five core areas: voice, network, cloud, cybersecurity, and data & AI.

ATC @atc_technology

373 Followers 349 Following ATC is an independent IT consulting firm focusing on Digital Transformation in five core areas: voice, network, cloud, cybersecurity, and data & AI.

Transform Front Line Contact Centers! Create positive perception from your customers! Phones, Emails, Chat,#veteran #customerservice #callcenter #training

Tom Richard @TomRichard11

2K Followers 922 Following Transform Front Line Contact Centers! Create positive perception from your customers! Phones, Emails, Chat,#veteran #customerservice #callcenter #training

President of https://t.co/09I1KTIfbS The Global Association for Contact Center & Customer Engagement Best Practice Conferences #contactcenter #cx #cc

ContactCenterWorld @rajwadhwani

5K Followers 4K Following President of https://t.co/09I1KTIfbS The Global Association for Contact Center & Customer Engagement Best Practice Conferences #contactcenter #cx #cc

LiveVox is a next-generation contact center platform that seamlessly integrates Omnichannel Communications, CRM and WFO.

LiveVox @LiveVox

684 Followers 234 Following LiveVox is a next-generation contact center platform that seamlessly integrates Omnichannel Communications, CRM and WFO.

The global leader in conversation intelligence to improve customer experience (CX), powered by artificial intelligence and machine learning.

CallMiner, Inc. @CallMiner

3K Followers 3K Following The global leader in conversation intelligence to improve customer experience (CX), powered by artificial intelligence and machine learning.

Replicant @Replicant_AI

678 Followers 139 Following AI that contact centers love 💙

Sharpen’s cloud-native CCaaS platform simplifies customer and agent interactions, enabling quick resolution across voice, digital, and self-service channels.

Sharpen @sharpentech

1K Followers 2K Following Sharpen’s cloud-native CCaaS platform simplifies customer and agent interactions, enabling quick resolution across voice, digital, and self-service channels.

Thrive @thrivenextgenit

336 Followers 727 Following Thrive is a leading provider of NextGen Technology Outsourcing

Symbee @Symbee_Connect

57 Followers 284 Following

Official feed for the @Cisco Partner Ecosystem: news, info, & insights for #CiscoPartners & #CiscoDistributors. Cisco Partner Summit | Nov. 3–5 | San Diego, CA.

Cisco Partners @CiscoPartners

95K Followers 2K Following Official feed for the @Cisco Partner Ecosystem: news, info, & insights for #CiscoPartners & #CiscoDistributors. Cisco Partner Summit | Nov. 3–5 | San Diego, CA.

We take the complexity out of telecom connectivity, IT infrastructure and cybersecurity ensuring impactful cost savings.

One Source @onesourcecom

224 Followers 396 Following We take the complexity out of telecom connectivity, IT infrastructure and cybersecurity ensuring impactful cost savings.

PureTalk @PureTalk

4K Followers 3K Following Nationwide coverage on the most reliable 5G network at about half the cost. Wireless by Americans, for Americans.

We're the #1 AI CRM—where humans with agents drive customer success together with AI, data, and Customer 360 apps on one platform. Tweet @AskSalesforce for help

Salesforce @salesforce

585K Followers 131K Following We're the #1 AI CRM—where humans with agents drive customer success together with AI, data, and Customer 360 apps on one platform. Tweet @AskSalesforce for help

TPx is your go-to for managed IT, cybersecurity & networking—powered by real people, not hold music. Ready for smarter IT? We’re here for you. #WeAreTPx

TPx @TPxComm

3K Followers 375 Following TPx is your go-to for managed IT, cybersecurity & networking—powered by real people, not hold music. Ready for smarter IT? We’re here for you. #WeAreTPx

CBTS is your trusted partner for Generative AI, Application Modernization, Managed Cloud, Cybersecurity, and Communications Infrastructure

CBTS @CBTSConnect

1K Followers 645 Following CBTS is your trusted partner for Generative AI, Application Modernization, Managed Cloud, Cybersecurity, and Communications Infrastructure

Cisco @Cisco

731K Followers 3K Following Official info on Cisco news, events and technology innovation. For help, reach out to @HeyCisco.

With NICE, it’s never been easier for organizations of all sizes around the globe with the world’s #1 cloud customer experience platform for the contact center.

NICE CXone @NICECXone

8K Followers 3K Following With NICE, it’s never been easier for organizations of all sizes around the globe with the world’s #1 cloud customer experience platform for the contact center.

RapidScale @Rapid_Scale

3K Followers 5K Following Turn technology into your biggest competitive advantage with RapidScale, a @CoxBusiness company.

Tim Crawford @tcrawford

21K Followers 483 Following CIO Strategic Advisor @AVOAcom | Board Member | Host of the CIO In The Know Podcast | Subscribe at: https://t.co/0fJtPQw9ip

Chief of Research, Futurum | 2x WSJ Bestselling Author | Strategist | Executive Advisor | Keynote Speaker | 3x Thinkers50 | Hawaii Native

Tiffani Bova @Tiffani_Bova

CRN @CRN

46K Followers 7K Following CRN, a media brand of The Channel Company, is the #1 trusted source for IT channel news, analysis and insight online and in print.

We're a not-for-profit organization formed in 2010 to empower and advance women’s careers and leadership roles in the technology channel.

Alliance of Channel W... @AllianceofCW

2K Followers 530 Following We're a not-for-profit organization formed in 2010 to empower and advance women’s careers and leadership roles in the technology channel.

Rich Tehrani @rtehrani

24K Followers 24K Following Tech Media Leader turned investment banker handling Series A-C funding, M&A and debt needs.

Channel Partners hosts the largest independent channel events for tech advisors/agents, MSPs, VARs, integrators & consultants #CPExpo #MSPSummit

Channel Partners @Channel_Expo

9K Followers 1K Following Channel Partners hosts the largest independent channel events for tech advisors/agents, MSPs, VARs, integrators & consultants #CPExpo #MSPSummit

Zoom @Zoom

1.1M Followers 2K Following AI-First Work Platform for Human Connection ✨ Join us at Zoomtopia on September 17, 2025 ➡️ https://t.co/Tu4UAjhOm0

Channel Partners (Now... @Channel_Online

13K Followers 1K Following @ChannelFutures is the new home of Channel Partners Online.

CallTower is at the forefront of transforming global communication, redefining how businesses connect and collaborate across the globe.

CallTower Inc @calltower

9K Followers 7K Following CallTower is at the forefront of transforming global communication, redefining how businesses connect and collaborate across the globe.

ScanSource @ScanSource

8K Followers 1K Following A leading technology distributor.

Sandler Partners is America's Fastest Growing Distributor of Connectivity & Cloud Services. Get the Perks of Partnership: https://t.co/68Uhi6YFOZ

Sandler Partners @SandlerPartners

522 Followers 12 Following Sandler Partners is America's Fastest Growing Distributor of Connectivity & Cloud Services. Get the Perks of Partnership: https://t.co/68Uhi6YFOZ

Telarus is a top Technology Services Distributor that facilitates sales for all top data, voice, & cloud providers in the country. Data, Voice, Cloud: Mastered.

Telarus @telarus

8K Followers 6K Following Telarus is a top Technology Services Distributor that facilitates sales for all top data, voice, & cloud providers in the country. Data, Voice, Cloud: Mastered.

As a leading cloud communications provider, Fusion Connect takes pride in delivering a full suite of US-based managed services to our customers.

Fusion Connect @FusionConnectSM

1K Followers 481 Following As a leading cloud communications provider, Fusion Connect takes pride in delivering a full suite of US-based managed services to our customers.

Intelisys @IntelisysCorp

6K Followers 2K Following A leading technology services distributor of connectivity and cloud services.

Technology Channel’s Go-To Resource For Strategy, Technologies, Intelligence & More. Official media of @Channel_Expo #MSP501 #CPExpo #MSPSummit

Channel Futures @ChannelFutures

25K Followers 7K Following Technology Channel’s Go-To Resource For Strategy, Technologies, Intelligence & More. Official media of @Channel_Expo #MSP501 #CPExpo #MSPSummit

Powering more than 2 billion connections every day, Mitel helps businesses connect, collaborate and take care of customers.

Mitel® Official @Mitel

23K Followers 8K Following Powering more than 2 billion connections every day, Mitel helps businesses connect, collaborate and take care of customers.

Avaya cares about connection: we help global organizations transform contact centers from a surface-level interaction tool to a center for customer connection.

Avaya @Avaya

37K Followers 5K Following Avaya cares about connection: we help global organizations transform contact centers from a surface-level interaction tool to a center for customer connection.

Author and consultant. Brad helps clients maximize return on customer relationships. Former Pres./CEO of ICMI. Current focus-help executives reshape services.

Brad Cleveland @bradcleveland

5K Followers 3K Following Author and consultant. Brad helps clients maximize return on customer relationships. Former Pres./CEO of ICMI. Current focus-help executives reshape services.

Brought to you by Aggregage and CCNG. Insights your #cctr peers are reading. The best #custserv content from the widest variety of industry thought leaders.

Cust Contact Central @Cust_Contact

2K Followers 1K Following Brought to you by Aggregage and CCNG. Insights your #cctr peers are reading. The best #custserv content from the widest variety of industry thought leaders.

Navient BPO @NavientBPO

7 Followers 5 Following Contact center and eligibility solutions for complex, highly regulated transactions.

ICMI @CallCenterICMI

10K Followers 1K Following We have stepped away from Instagram to focus on other channels! Subscribe to our newsletter to keep in touch: https://t.co/XKbS07yi9O

Genesys provides the AI-Powered Experience Orchestration platform that enables organizations to deliver superior customer and employee experiences.

Genesys @Genesys

32K Followers 1K Following Genesys provides the AI-Powered Experience Orchestration platform that enables organizations to deliver superior customer and employee experiences.

Bright Pattern provides the simplest and most powerful AI-powered contact center for innovative midsize and enterprise companies.

Bright Pattern @BrightPatternUS

3K Followers 743 Following Bright Pattern provides the simplest and most powerful AI-powered contact center for innovative midsize and enterprise companies.

Communications APIs. Unified Communications. Contact Centers. The world’s most flexible cloud communications platform. Vonage is a part of Ericsson.

Vonage @Vonage

11K Followers 3K Following Communications APIs. Unified Communications. Contact Centers. The world’s most flexible cloud communications platform. Vonage is a part of Ericsson.

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