CX Factor @CXFactorToday

Marketing Technology Landscape Grows to 14,106 Solutions by @DomNicastro: Marketing technology solutions saw a growth rate of 27.8% year over year, according to the martech supergraphic. Continue reading... cmswire.com/digital-market… #digitalmarketing #scottbrinker

Elon Musk's Plan for AI News by @Kantrowitz: Musk emails CMSWire author Alex Kantrowitz with details on AI-powered news inside X. Continue reading... cmswire.com/digital-experi… #digitalexperience #socialmedia

The Benefits of Combining Customer Journey Mapping With AI: The transformative impact of AI on customer journey mapping. Continue reading... cmswire.com/customer-exper… #customerexperience #customerjourneysandmapping

Will AI Ads Ruin Perplexity’s Simple Charm? by @ZimanaAnalytics: Perplexity AI integrates ads in responses. Does it mean people are adopting recommendation engines as the search engine of choice?… cmswire.com/digital-market… #digitalmarketing #artificialintelligenceinmarketing

Exploring the Shift in Agile Marketing Practices: What Marketers Need to Know by @andreafryrear: While adoption rates have slowed, marketers are still very happy with the value they get from agile. Continue reading... cmswire.com/digital-market… #digitalmarketing #agilemarketing

How the Right Ecommerce Strategy Leads to a Successful Business: Master the art of ecommerce with strategic insights on customer data, product management and logistics. Continue reading... cmswire.com/ecommerce/how-… #ecommerce #pim

Thought Leadership Is on Trend, but Few Can Pull It Off: Maximize B2B sales with effective thought leadership strategies. Continue reading... cmswire.com/digital-market… #digitalmarketing #artificialintelligenceinmarketing

Using Social Initiatives to Build Trusted Customer Relationships: Why brands are using social initiatives to build trusted customer relationships, the challenges they face and the questions they should… cmswire.com/customer-exper… #customerexperience #corporatesocialresponsibility

Salesforce Tableau Champions Data-Driven Decision Making at Annual Event by @MylesSuer: At the Tableau Conference, new tools like Einstein Copilot promise to transform how businesses interact with data. Continue reading... cmswire.com/digital-market… #digitalmarketing #salesforce

What Your Brand Needs to Know About FoMO Marketing: How brands harness FoMO to enhance their marketing campaigns and the psychological triggers that are involved. Continue reading... cmswire.com/digital-market… #digitalmarketing #dxm

Achieve Reliable Data Trust With These Steps by @MylesSuer: Diminished data trust hinders the journey to becoming data-driven, notably affecting marketing and finance departments. Continue reading... cmswire.com/digital-market… #digitalmarketing #data

Personalization Plateau: Few Brands Deliver Highly Personalized Experiences by @DomNicastro: Despite decades of effort, only 24% of CX teams offer highly personalized experiences. Continue reading... cmswire.com/customer-exper… #customerexperience #customerdata

TikTok Ban? Marketers Brace for Impact by @ZimanaAnalytics: H.R. 815 hits TikTok's U.S. operations and influencer strategies, stirring up legal and business debates. Continue reading... cmswire.com/digital-market… #digitalmarketing #legislation

Ways Your Frontline Team Can Ensure Customer Advocacy: How and why customer-facing teams can impact consumer advocacy. Continue reading... cmswire.com/customer-exper… #customerexperience #customerserviceandsupport

Customer Segmentation in an Era of Deep and Integrated Tech by @kenkrahe: See how evolving tech and privacy laws are reshaping customer segmentation and marketing strategies. Continue reading... cmswire.com/content-market… #contentmarketing #artificialintelligenceinmarketing

The Practical Guide to AI-Powered Marketing by @LetsTalkMarTech: AI isn't just fast — it's strategic. Embrace effective AI-powered marketing to see long-term benefits and smarter personalization.… cmswire.com/digital-market… #digitalmarketing #artificialintelligenceinmarketing

What Do Customer Experience Teams Actually Look Like? by @DomNicastro: Most would agree that CX should be a primary focus but what do customer experience teams and leaders that support these initiatives look like? Continue… cmswire.com/customer-exper… #customerexperience #dxm

Salesforce-Informatica Deal Falls Apart by @DomNicastro: Salesforce and Informatica deal falls through. What's next for Salesforce's acquisition strategy? Continue reading... cmswire.com/customer-exper… #customerexperience #salesforce

Did Meta Just Top ChatGPT With Its Release of Llama 3's Meta AI? by @ZimanaAnalytics: Meta's taking on the giants of AI development with its latest large language model. Continue reading... cmswire.com/digital-market… #digitalmarketing #meta

Automating Customer Service & Employee Tasks for Better CX by @gregkihlstrom: A key issue arises from not connecting the dots between automating employee tasks and its ultimate impact on customer… cmswire.com/customer-exper… #customerexperience #customerserviceandsupport