Customers of Chiltern Railways @CustomersofCR
Standing room only on the UK's most cynical and incompetent train operator. Get in touch if you're sick of paying more to stand for longer on fewer trains. Joined November 2021-
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Followers604
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Following1
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Likes10K
@chilternrailway This is getting out of hand. What are people supposed to do and how are we supposed to get to work. You charge extortionate prices for tickets and season tickets then you 💩 💩 💩 on everyone. ITS NOT GOOD ENOUGH. We've all had enough.
Oh my god @chilternrailway - first time in a while I’ve bought a ticket at the station and your new machine interface is HORRENDOUS. Did you do any user testing?! I mean I know it should be grateful it actually WORKS these days….
@chilternrailway 06:41 HWY-->MYB. yet again standing room only. What plan do you have to put on more carriages and by when please? Close to 50 quid for a 25 min journey. Not acceptable.
@twocitiesnickie @Mark_J_Harper @chilternrailway Where's @joymorrissey ? She should be advocating for Beaconsfield and Gerrards Cross. Chiltern has been "actively" looking for rolling stock for over 10 years yet nothing moves forwards. What is actually needed to get more rolling stock?
@chilternrailway. 07:41 from Warwick Parkway cancelled. The next service only 3 carriages. Not very joined up thinking this morning Chiltern Railways!!. Dangerously overcrowded and we are only at Leamington Spa!! If it waan’t a safety issue it would be a joke!!
@chilternrailway another day on the floor! What will todays response be; 1. “To complain write to…” 2. “Sorry for uncomfortable journey we are doing everything we can to monitor overcrowding and get more stock etc etc” 3. “Some other copy and paste used from 2012….
@Andrewinhenley @chilternrailway Yep I am on the one with 3 carriages. Very very overcrowded. What are your plans to purchase new stock, as what you have is clearly not enough? And you are still charging ridiculous prices for tickets. #worsttoc
@chilternrailway @ColinFrance19 Why would anyone bother? Your complaints service is a joke.
@chilternrailway - I know times are tough but you can at least turn on a/c on the trains so you haven’t got 100’s of sweating passengers, of which have paid £40+ a ticket.
@chilternrailway would it hurt to stick another carriage on the 18.07. 6k a year to stand up again.
@chilternrailway heating stuck on in 58828. Unbearable.
@chilternrailway impossible to use a toilet on your trains with people sitting in the aisles and near the doors, now this when I arrive at Marylebone hoping to use the loo. Your service is unsuitable for anyone who menstruates or has a health condition.
@chilternrailway wow so 2 days in back to back and Chiltern are again running an appalling service. London bound trains yesterday and today delayed meaning I’m then an hour late to work!!!! Why so poor?? The excuses given are abhorrent!
@chilternrailway driver keeps telling people to move down the carriage on a train where we are packed like sardines with nowhere to go!!! Another fine journey with #chiltern
@chilternrailway Best thing to do, is never use this terrible service. We all know Chiltern Railways love striking. A train gets cancelled, the next one shows up with 2 carriages. Ridicules! My advice to travellers, find alternative ways to travel, don't give Chiltern Railways your money!!
How do you come up with these seat forecasts, @chilternrailway? Guessing or hoping? Either way you couldn’t be more wrong that there are ‘Many Seats’. 13 of us are standing in the entry to one carriage
This is how you commute on @chilternrailway on an average 30£ ticket to London
@chilternrailway 10.06pm from Marylebone. First 3 carriages were packed in like sardines. Standing room only. Yet two carriages locked and empty at the back. Why? Saving money ahead of serving your customers?
@chilternrailway On departure board for 0638 Gerrards Cross to Marylebone: "There is usually standing room only on this train" Well could you not provide more than 3 carriages? Or even more trains? Ten years ago there was a 0634, 0645, 0654 and 0659. Now a gap from 0638 to 0708.
22:20 @chilternrailway from Birmingham Moor Street last night was just 3 carriages with the next train cancelled. Crappy end to a Saturday evening out for lots of people. Shambles. You're getting nationalised in the morning! cc @UKLabour
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The Secret Commuter @commuter_secret
30 Followers 50 Following The trials and tribulations of a Chiltern Railways commuter
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149 Followers 55 Following Frustrated commuter. Views are not solely mine but include those of hundreds of others fed up with the Chiltern Railways service. Retweets are not endorsements
@SandDuneJumper @CustomersofCR @chilternrailway Fixed your post for you: @chilternrailway = Unbearable.
@chilternrailway This is getting out of hand. What are people supposed to do and how are we supposed to get to work. You charge extortionate prices for tickets and season tickets then you 💩 💩 💩 on everyone. ITS NOT GOOD ENOUGH. We've all had enough.
Oh my god @chilternrailway - first time in a while I’ve bought a ticket at the station and your new machine interface is HORRENDOUS. Did you do any user testing?! I mean I know it should be grateful it actually WORKS these days….
@chilternrailway 06:41 HWY-->MYB. yet again standing room only. What plan do you have to put on more carriages and by when please? Close to 50 quid for a 25 min journey. Not acceptable.
@twocitiesnickie @Mark_J_Harper @chilternrailway Where's @joymorrissey ? She should be advocating for Beaconsfield and Gerrards Cross. Chiltern has been "actively" looking for rolling stock for over 10 years yet nothing moves forwards. What is actually needed to get more rolling stock?
@chilternrailway train cancelled at Leamington going to Marylebone. Are tickets accepted on other routes?
@chilternrailway. 07:41 from Warwick Parkway cancelled. The next service only 3 carriages. Not very joined up thinking this morning Chiltern Railways!!. Dangerously overcrowded and we are only at Leamington Spa!! If it waan’t a safety issue it would be a joke!!
@chilternrailway another day on the floor! What will todays response be; 1. “To complain write to…” 2. “Sorry for uncomfortable journey we are doing everything we can to monitor overcrowding and get more stock etc etc” 3. “Some other copy and paste used from 2012….
@Andrewinhenley @chilternrailway Yep I am on the one with 3 carriages. Very very overcrowded. What are your plans to purchase new stock, as what you have is clearly not enough? And you are still charging ridiculous prices for tickets. #worsttoc
@chilternrailway @ColinFrance19 Why would anyone bother? Your complaints service is a joke.
@chilternrailway - I know times are tough but you can at least turn on a/c on the trains so you haven’t got 100’s of sweating passengers, of which have paid £40+ a ticket.
@NumberOneLucy @CustomersofCR @chilternrailway The men’s toilet as well… I’ve seen more accommodating toilets in Chernobyl.
@chilternrailway @NumberOneLucy Fill in an online form and we’ll be sure to do nothing with it. You know full well how inadequate your service is but you do nothing to improve it
@chilternrailway would it hurt to stick another carriage on the 18.07. 6k a year to stand up again.
@chilternrailway heating stuck on in 58828. Unbearable.
When you make an effort to get up and out early to catch a train to find you could have stayed in bed an extra half-hour and arrived only a few minutes later because the @chilternrailway Birmingham to London service is 25 mins late.
@chilternrailway impossible to use a toilet on your trains with people sitting in the aisles and near the doors, now this when I arrive at Marylebone hoping to use the loo. Your service is unsuitable for anyone who menstruates or has a health condition.
@chilternrailway I'm confused by the upcoming strike action as it states that no trains will run on the 8th May, how does that sit with the legislation that 40% of services should be running?
@chilternrailway wow so 2 days in back to back and Chiltern are again running an appalling service. London bound trains yesterday and today delayed meaning I’m then an hour late to work!!!! Why so poor?? The excuses given are abhorrent!
@chilternrailway That is not true, you have every right to ask them, they don't have to respond but you have the right to ask.
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